First of all, the "manager" was not kind, respectful, knowledgeable, and is costing Auto Zone MAJOR…read moreExpense. I had an email and printed receipt from the Stockdale Auto Zone #1603 and Iker professed manager of Rosedale Auto Zone #5336 handed me the truly wrong more expensive model of Noco charger. $139.99 plus tax. And the one we purchased was $99.99 plus tax. It was VERY DUSTY dirty box; I asked politely for him to please wipe off the box. He put a couple fingers on top of the box and that was it. It was not improved. No greeting, no comment, and no politeness. He turned and left. I did not realize that he had given us the wrong model. I took this home. Quite upset and very perturbed of his ineptness. And when I contacted to let him know of his grave error, he blamed all others involved. Never apologized until I asked for one. And I informed him that I would be reporting him in writing. What a waste of my time and energy he was. Won't be back to that store.

Alex provided great service twice now. He is friendly and knowledgeable about my car needs. He…read morequickly identified the problem and a perfect solution. He installed air filter on separate occasion and instructed me on another diy repair !! Grateful to have wonderful service in our own neighborhood!

Very knowledgeable and competitive rates check them out! I've purchase a few parts I always call…read moreto make sure they have the part I need and if they don't have it they will order it.

Best auto parts in town and great customer service . Very knowledgeable employee's with loads of…read moreexperience .

I had a great experience today at Napa, the employee was very patient and helped me find everything…read moreI needed to get my car on the road safely again ! I really appreciate the employee for ensuring i was satisfied with all the items I purchased. I received great quality products at a great price !

I went online to look for a part ...I tried 3 other companies beside NAPA...not only did they have…read morethe part, it was cheaper than the other stores. So, what did I do? I ordered the price. When I arrived at the store, I walked up to the counter, I gave them my name, they pulled the part and I payed for it. Fast and easy. Within 5 minutes (if that) after walking in, I was out. A very satisfied customer. This NAPA store is a mom and pos store that caters to everyone including the crowd who shops from home. Customer service - great, customer satisfaction - great.

JR knows what he is doing and treats you like fam. Ordered D2 coilovers on Monday, installed on…read moreThursday. Thanks JR ~

i love redline performance, and J-R! he's so cool. super…read morehelpful and he's real with you! -highly recommend

I love this place/location. I work around the corner from them and have been there more than 50…read moretimes. Manager is great staff is great. They are very helpful and knowledgeable. Its always a good experience.

From the owner: Carquest Auto Parts at 34928 McMurtrey Ave in Bakersfield is one of the nation's leading auto parts…read moreretailers stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local store in Bakersfield, call us or go online to order and pickup in-store. Carquest is part of Advance Auto Parts, Inc., the largest automotive aftermarket parts supplier in the U.S. Save even more on your next visit by signing up for Speed Perks and receive discounts on the parts you need at participating stores.

I had a frustrating experience at O'Reilly Auto Parts…read more I came in for a simple purchase, a car fuse, and found myself about 15 people deep in line. Several customers ahead were engaged in longer part consultations at the counter, which slowed everything down. I asked a team member if there was a separate line for quick, over the counter purchases. I was directed to the same line, with no alternative option. Key issues: No separation between quick purchases and detailed consultations Long wait times for simple transactions Inefficient use of staff during peak demand There were at least 4 to 5 customers ahead of me making quick purchases, yet all were stuck waiting behind lengthy consultations. This created unnecessary delays. If the goal is to improve in store sales and customer experience, consider: Assigning one staff member to handle quick purchases Creating a separate line for simple transactions Managing consultation flow more efficiently This process needs improvement. Walked out and left the fuse behind. I made my purchase on Amazon for a lot less with overnight delivery.

We needed some parts we couldn't find at AutoZone. We stopped at O'Reilly's and JR I think his name…read morewas. Best cool guy ever. He is very knowledgeable. He explain everything so well to our understanding. Amazing Amazing people person. I will come back to the Chester location. I call him. I tell him what we are working on and he checks the closest location for us and the part. We do t even mind driving to him. He makes us feel like family. I was just amazed at his Customer Service skills. I have not had any Customer Service anywhere since Covid. It just made me feel so appreciated as a customer.. five stars for the guy!

Although we had to return what we bought here because we requested the wrong size (our fault) the…read moreguy working was awesome. We called ahead and asked for the wiper blades and when we got there he had already pulled them off the shelf and had them waiting at the register. He came out to help us try and fit them and that's when we realized they didn't carry the specific model that we needed. He tried other ones that would do the trick and was very accommodating. Appreciate the help even though we left without finding the right part we needed. Bought some rain x to do the job and it worked wonders

I had been traveling with my four kids all through California. When we hits this windy highway, our…read moreroof top bin Kept trying to fly open! Luckily, this Napa was right where I needed it to be. I went in, told them what was going on and they gave me lots of different options. I went with some ratchet straps to be extra secure. Not only was the service fast and efficient but the gentleman at the counter took a stool and went outside and made sure my roof bin was safe! Best Service!!