These guys saved me in a pinch just a few hours before every shop in town shut down for the…read moreChristmas holiday. I was traveling down I-5 when my instrument cluster went haywire and my check engine light came on. After that my engine was running super rough and I coasted into Star Automotive to see what the heck happened. After some tests they figured out the problem (cylinder specific ignition coil failure on Chevy Silverado) and worked fast to get parts picked up and installed before they closed up shop that night. If it wasn't for them I would have spent Christmas alone in a hotel room in Grants Pass, OR. Thanks to these guys I made it 500 miles to my destination and spent Christmas with my family instead. They were friendly, did their best to get my job done up against the clock, and charged fair labor rates. I can't thank them enough and definitely recommend them to locals and travelers alike.

It is truly unfortunate that after 3 cars, and 19 years of great service while Star was under…read moreprevious ownership I am now writing this 1 Star review. I had triple A tow my car to Star on 10/27/25. I gave them a call in advance and let them know I would be sending it there and stated what had happened. For full context, I was exiting the free way in central point there was a small box in the middle of the road and I had not choice but to slow down and go over it. My car being an Alfa Romeo Giulia sits low and something was pulled out of the bottom of my car and it immediately lost all power steering. I was able to pull to the side at the very end of the ramp. No body damage at all, car was still drivable but no power steering. The tow truck drivers were able to drive it into the flatbed themselves. Zach from Star automotive s initial quote 10/27/25 totaled $10,054.53. See pic and note Quote 1. (This quote will dramatically change once insurance adjuster is involved) 4 quotes later, 2 subcontracted dealerships, a broken fuel module that made my car completely underivable, and no answers from Zach or Austin about what happened. The insurance claims adjuster, the service manager in Portland and the technicians all agree in writing that my car was not drivable when it was brought in and that someone clearly damaged the fuel module brought the car in with zero fuel, and then tried to cover it up ...the technician stated "it was hanging off when I saw it". Zach blamed this entire incident on a recall. Once again in writing the alfa Romeo dealership states this was not possible. I did not accuse Zach or Star right away when I was presented with all the evidence and facts...I called Zach and sent him the email from the service manager who he spoke with and checked my car in with. I simply wanted an answer, and a solution to this issue. It's Friday 4:47pm 2/27/26 my car is 246 miles away one way. The additional cost is $1113.31. I just wanted my car back. When I went down to Star after my phone call with Zach to simply discuss this in person...they said Paul is on vacation and that there was nothing they could do for me. I said I wanted to believe Zach wouldn't take advantage of me knowing how hard things were already finically ....Austin and Zach made many excuses that were not only unreasonable and impractical explanations for this incident but Austin then proceeded to yell at me and threatened to call the police on me. To the owner Paul...I know you are not aware of any of this, and from one business owner to another I am truly sorry this is what your employees are doing behind your back representing your business. I could have chosen a statefarm preferred shop, but due to my past experiences with Star, Dave specifically when he was there I chose your shop. Paul please contact me regarding this matter. I do have more documents and a video of my encounter with Zach and Austin this evening if you'd like to see to give you a full perspective. I will not upload all the documents, videos I have at the moment I will leave a thorough review in full after this claim has been closed out. I look forward to our conversation Paul and I have high hopes that you will make this disappointing situation right. Thank you Hi Paul I appreciate your quick response even with you being out of town. My car is ready to be picked up in Portland and both the shop and insurance claims department need to be notified as to what the plan is. I can not wait until March 20th. The car has been gone since October and I have to have this closed out and picked up no later than Tuesday 3/3/26. I can email you all documents, videos, emails and correspondence I have from the shop. I'm sure Zach has Alfas phone number as well. Just ask for Katherine she is the Service manager. Again, appreciate your fast response and attention to this situation.

Called to get an estimate today 2/5/22 phone line is disconnected. Could be out of business now who…read moreknows?

Very disappointed. Our vehicles transmission was rebuilt 3 years ago from Jerrys. Only 10,000 miles…read morelater transmission is needing rebuilt/replaced. We took the car back to be fixed properly. They will fix it at full price! Not even half, FULL!!! What?? No thank you. Not spending another 2600 for 10,000 more miles. Taking my business else where. This place has zero customer service. I expected more.

This shop was so helpful Ted and Richie got the job done quickly and my car is back on the road and…read morebetter than ever. Prices were better than other shops in the area too! I would definently recommend this shop for transmission repair.

I have had only good interactions with T&C Auto. They are reasonably priced and give a cash…read morediscount which is important to me.

They are awesome saved us so much money grants pass automotive was trying to charge us lots of…read moremoney for things that weren't even wrong with it thank god for Travis and sherai they got us in quick and found we didnt need to even replace all that. They even showed us and explained everything they were looking for. I highly recommend them for any of your repairs.

They were supposed to press a bearing into an axle for us, but the only guy in the shop who could…read moredo it never showed up for work on the day we had our appointment. I had to find another shop (Tom's Automotive, on 4th and F) who took care of it for me. I will never take anything to these guys. If you need work done in GP, call Tom's or another shop, but don't bother with D&G.

We just purchased a 2026 Tiffin Allegro RED and wanted some stability, steering and ride…read moreimprovements. When we discovered Henderson's Line-Up developed SuperSteer I knew we had to visit Grants Pass. We did SuperSteer, Koni shocks and airbag motion control units. Wow. Great decision. When we left I thought I grabbed the wrong Motorcoach. Jesse was so accommodating. The only time I heard the word "no" it was in front of the word "problem." We had lunch at a very nice restaurant walking distance from Henderson's. When we told our server why we were in Grants Pass she said many people who come intell her the same thing and they come from states all over the place to visit Henderson's. There's no doubt why.

The team at Henderson's Lineup was the best I've ever worked with. They got us in on very short…read morenotice while we were traveling, made the repairs the same day, and even gave me a list of future work to keep my RV running its best. They were by far the most knowledgeable and nicest people I've worked with--thank you so much! Gregg & Patti

I had an exceptionally great experience with Kelly's: very friendly staff, great communication,…read moreterrific service. I was just passing through Grants Pass on a big road trip when my clutch burned out. Kelly's reprioritzed their work in order to get me back on the road as soon as possible. Wonderful!

We had a great experience with Kelly's Automotive after a breakdown on I-5 while towing our fifth…read morewheel from Southern California to Washington. Shortly after fueling in Medford, I noticed what looked like light smoke in the mirror. Within a few miles we had lost about an eighth of a tank of fuel, and after pulling off it was clear we had a major fuel leak after the pump--nothing I could fix on the side of the road. AAA towed both our truck and trailer to Kelly's. Even with other vehicles ahead of us, they diagnosed the problem quickly. The repair wasn't simple due to how buried the component was, but they handled it efficiently and got us back on the road. Jeremy, the mechanic, took the time to explain things and clearly knows his craft. Justin was also very helpful and communicative throughout the process. Breakdowns are never convenient, but we felt we were in good hands. I would recommend Kelly's Automotive without hesitation.

I've gone to David at Brakes Plus in Grants Pass,Oregon for several years and have always been more…read morethan satisfied with his service and prices!! Always excellent work at a more than fair price!! 5 Stars in my eyes!!