Pro: Dude responds to texts quickly. Had a cheap quote ($80 for 2 cracks. Mobile service.) Courteous and on time. Windshield will not need to be replaced and cracks won't grow.
Cons: The results of the repair were really not good. Repair took 2 hours, as opposed to the very optimistic 15 minute estimate.
Small crack repair was ok but left visible mark.
Big crack repair was terrible. Most of the cracks are still visible. In fact, tiny holes drilled by dude to inject resin are still visible. Resin enters the crack through these holes. They're the first surface to see resin. If they aren't filled correctly and the crack isn't filled correctly, what good is the repair?!
Windshield repair resin sets in 15 mins to an hour, so it can't be redone.
I now have to live with a badly repaired windshield, till I decide to replace it completely.
On seeing my dissatisfaction, the dude told me he's been doing this for 10 years and I will see some visible marks because of the resin. There was a little bit of glass missing, which was filled by resin and now has a cloudy appearance. Most people wouldn't have fixed it but I did it to save you money.
Recommendation for shop: The cracks and holes should have been taken care of. If it's not possible, tell me beforehand. I had no idea I would see most of the cracks even after the repair.
Warning that poor result is possible because of big crack would have been much more appreciated than this big let down after it was done.
Also, I understand that 15 minute estimate is too good to be true. But I would have appreciated a warning that this will take quite some time before doing the repair, because I was on a lunch break.
Recommendation: Apply tape to windshield crack as soon as it happens. If dust or water enters your crack, it can't be repaired.
Go to a place that does repairs indoors where you are not in a cold, windy or wet climate. There will be some visible mark left behind after repair. read more