I was recommended there by several people but after dealing with them I'm not sure why. It would…read morehave been nice to know they don't accept cash or any haggling on the website, which also needs updating with only 5 star reviews posted. I overpaid for an SUV but I am happy with my purchase except it had a faulty/frayed seatbelt on the driver side. Lots of lip service but no follow through, "We will have one ordered and installed within a week" they said. They never called me back! I've had to follow up with them and there was a seat belt ordered a month later but it didn't work out they said. It's been since August 2nd 2019 and still no new seatbelt! I'm sure they are hoping I forgot but I'm extremely annoyed the seatbelt gets caught all the time and should have been fixed. Not referring people there that's for sure!

I have never bought from an independent dealer before. When I walked in Steve was so nice and let…read moreme look at my truck with no hassle. I bought the truck an had a small leak . They did everything to make me happy and fixed it . I might the owner that day too. What a great person he wanted to make it right as well.

They sold me probably the worst car they possibly could have. I bought a 2013 VW Jetta in 2022 and…read moreever since the day i bought it it's had issues. I have spent thousands on a vehicle that shouldn't have had half as many issues if the dealer had actually decided to not put the worst car possible on the lot. From power steering lines, intake issues & now I'm finding out that my entire cooling fan system for the engine doesn't work. For anyone who might assume that this is "wear and tear" it's absolutely not. Nobody should be dumping 3k+ into a car in under TWO YEARS. I drive the car between highway/suburban more than anything and never strain it in anyway. It's insane that they can get away with selling such pieces of s***. I don't advise ever purchasing a vehicle from this establishment.

Got an honest price on a great car. Paul and Kathy made the process easy and comfortable. No high…read morepressure sales tactic. Just small town vibe. Even wife loved the experience. Highly recommend.

I purchased a Highlander Limited from them over one year ago and have never regretted my decision…read more They are a small family owned business that is honest and efficient. The cars are priced well and are reliable. They do not add crazy processing fees, hidden dealer markups, etc. When my teen gets her driver's license, we will definitely purchase again from here.

While going through the sometimes painful task of replacing my car, I saw this dealership in…read moreMechanicsville, VA that I saw a 2007 Toyota Highlander on their lot. My husband and I stopped in, test drove it and were pleased with how clean the vehicle was as well as the low mileage and handling. I had an appointment later that afternoon to test drive a vehicle at another dealership after which I decided to purchase the Highlander from Infinity. I called the salesman and made arrangements to come in the next day to complete the sale. I was given a great cash price and my schedule was worked around in having the car ready to drive off the lot. Infinity is a family-owned and run car lot and a joy to work with. They put the customer first and foremost and follow up with them. I highly recommend Infinity Auto Sales for their professionalism, friendliness, knowledge, after sales service, and am proud to have purchased from a local business. I look forward to a continued business relationship.

We purchased a used 2019 Mini Cooper from this dealership in 2023 and we've had NOTHING but trouble…read morewith this car. We have been in the dealership at least every 3-6 months repairing/replacing and fixing every single thing you could think of. And if you know anything about Mini, not a damn thing is cheap or even reasonably priced. They've knowingly sold us a car that was not inspected/repaired by them prior to sale

I had a week to purchase a vehicle for my college student, with alot of research prior to pulling…read morethe trigger I knew the year an model. It came down to price, that's when I this dealership stood out from the competition. I offered what I thought was a fair price and they negotiated to meet me close enough to make it work. I made an appointment to purchase and the car was exactly as the pictures showed, Justin and Jacob were friendly and professional. They didn't try to add anything at the last minute to make more money or reduce the value of my trade-in. I would definitely recommend this dealership and specifically dealing with Justin or Jacob.

Don't we all wish we were treated as well everyday as we're treated when we're shopping for a…read morebig-ticket item? I had a terrific experience buying a used Toyota RAV4 at Grace Auto Sales this week. When I chose the less expensive model of the two cars I was considering, Soto never tried to convince me to buy the pricier model. He agreed that the one I chose seemed to be the right fit. Soto and all of his colleagues were pleasant and helpful. The atmosphere was laid back yet efficient. It's very important to me to support local businesses and a bonus when the business is family-owned. It's refreshing to be in the presence of folks who seem to enjoy their jobs and one another. I will update this review if anything goes wrong with the car. Otherwise, assume I'm a happy customer. NOTE: I suggested to the owner that he consider doing away with the scented candle that was burning in the front office. I made the point that while the candle smelled nice enough, many folks (myself included) are very sensitive to fragrances (as evidenced by the booming market of fragrance-free products). The owner received my feedback good-naturedly enough, but left the candle burning as he walked away. Meanwhile, I had to excuse myself, go out to the car and take an antihistamine, before I could return inside to complete the transaction because multiple chemical sensitivity is a real thing and those of us who have it spend extra time and money to avoid being overwhelmed by the off-gassing of scented products and services. I wonder how many folks complain about not having a scented candle burning when they shop for cars. ;-)

Gave us a bogus quote, took a down payment of$500, then changed the price offered for our trade-in…read more The deal fell through. That's ok; mistakes happen. But then, won't refund our $500, will not respond to emails. Reporting to the dealer board.

Very attentive and knowledgeable sales man (Jim). We called that we were on our way from Northern…read moreVA and it was a little bit late, but the salesman waited for us and was nice, patient and answered all our questions! We got the truck we were looking for and left the dealer happy!!

My car died the end of last week and I spent the weekend attempting to figure out my life as I…read moredrive quite a bit for work being an in-home therapist. In addition, since my divorce my credit score leaves a bit to be desired. New Millennium was recommended to me this morning. I made an appointment to meet with Mr. Bookheimer who called to confirm and inform me of the documents needed to begin the auto buying journey. Mr. Bookheimer immediately made me feel comfortable on the phone speaking about the circumstances of my credit as well as giving me guidance on factors that could aid in loan approval. When I arrived at New Millennium I was immediately greeted by the team and shown around the vehicles available. After choosing my new love I was painlessly walked through the application process, approved for a loan, and signed all necessary paperwork. The anxiety I had going into this process was immense but by the time I left New Millennium I felt like part of the family. I can never thank this team of amazing people enough and would recommend New Millennium Auto Sales to anyone looking to buy a new car, priced fairly, and in great condition!

Great place and owner. I've been drooling over the cars for years and am now fortunate enough to…read moreown one. Mark provides a service and wealth of knowledge in relation to these rare cars and I have bought several pieces of impossible to get memorabilia. Go check them out!