Had been searching for a vehicle for my son for almost 2 months when I noticed a low mile 2019…read moreDodge Charger on their site with the specs we wanted. Only problem was that dealer was 4 hours away. Called and spoke to Nathan at around 4:00pm. That's when the over the top exceptional customer service experience began. We had recently thought we found a vehicle only to arrive at dealer and find the car was sold. Expressed our concern that this might happen again. Nathan explained the VA Select Policy of not "holding" a car if someone came into lot and wanted to purchase. What he did do, was commit to letting us know upon closing that evening (via text), that the car was in fact still available and we could commit to driving there in the morning. But that wasn't good enough for Nathan. He also went the extra mile and took a picture of a scratch he noticed on the vehicle and sent us pictures. Said he would ask the body shop to buff it out first thing in the morning. We texted Nathan when we departed our house at 6:30am (they don't open until 9) and he was then able to remove it from the lot so no one could purchase since we were now enroute. Upon arriving to the location after 4-hour drive, the first thing we say at the entrance was a shiny, newly detailed Dodge Charger. My son was very excited and Nathan proceeded to give us a 30-minute certificate to do a test drive. This completely suprised us, as our experience had been drive around the block with saleperson hovering in back seat. Son was convinced it was the car after driving it for 5 minutes. Upon our return, Nathan offered us beverages and escorted us to his desk for the daunting "sign and make it yours experience". Not once did we feel pressure. No haggling was required (we knew this before we came), and Nathan patiently answered each and every question. Once the paperwork was complete and ready for us to go to the financing department, we all went outside and talked about the car some more. Nathan shared several personal stories with our family and we were happy that we had him as our salesperson. But it didn't stop there. Once Finanace was ready for us, Nathan took it upon himself to take the vehicle to the the nearby service station and top of the gas tank. Outstanding. The financing process was quick and painless as we had pre-approval for the loan. Robert Seeney (F & I Manager) took over from there and made sure all the paperwork was in order since we were from out of state. He was extremely professional and had the personality of someone who took the customer service experience seriously. Bottom line is that our experience with Virginia Select Auto was exceptionally pleasant and we would hope that everyone would get the opportunity to work with Nathan if in the market to purchase a car. Their no-pressure process is something we will never forget. Thank you VA Select Auto!

We worked with Sydney to trade in and buy a pre-owned car. The experience was great with no…read morepressure! We test drove about 7 cars and never once felt like we were being rushed or needed to stop trying options.

Great place and owner. I've been drooling over the cars for years and am now fortunate enough to…read moreown one. Mark provides a service and wealth of knowledge in relation to these rare cars and I have bought several pieces of impossible to get memorabilia. Go check them out!

DSF Autogroup is a small used car dealership that offers a variety of makes and models. We just…read morebought a Honda CR-V EX from them, and we couldn't be more pleased with our car-buying experience! The salesman, Ricardo was friendly, NOT pushy, and very accommodating! He even let us test drive the vehicle to our own mechanic to have it checked out. It passed every inspection with flying colors, and we bought with confidence that we were getting a great car at a very competitive price! If you're looking for a great used car, start here! Chances are, it'll be your first and only stop. Great car-buying experience!

Let me start by saying I used to sell cars; but, this is the first time I've ever purchased a car…read morefrom a dealership that I didn't work at. I've also done a European Delivery before. Therefore, I had high expectations for this car-buying experience. I would say that this is a dealership that is untraditional. They do in-house financing for consumers who have less-than-perfect credit. They don't waste any time here. You don't really shop for a car FIRST. You go in, sit down, and fill out all of the credit paperwork before you look at the selection of cars that you can afford. I really liked that. My credit was damaged due to the strain of a divorce. I actually tried to get a car loan 2 months prior to this experience and got denied. This time, I brought in a co-signer and was assured that they could help. Once we were told the paperwork that we would need to be considered, we went home and got it, then came back that same day and they delivered. I appreciated that very much because they treated us with dignity and respect. Our salesman Demetrius and our finance manager Mr. Baez were laid back and really wanted to make sure we had a good experience. Once we were given our budget, we selected the best car available that suited our needs. There was a slight mix-up over one particular car that, first, was in our budget, then wasn't, then was again after we committed to putting down $500. We got the car we wanted but this was the only slight hiccup that we experienced. All-in-all we were treated nicely by the staff, the car is perfect for us and I would recommend to anyone with less than perfect credit and a decent income to check them out. Go see Demetrius.

Terrible terrible terrible. Spoke with 2 people, car has been there for a week. Spent over $500 and…read morestill waiting for my repairs. Never again will I purchase a used car from them

They sold me probably the worst car they possibly could have. I bought a 2013 VW Jetta in 2022 and…read moreever since the day i bought it it's had issues. I have spent thousands on a vehicle that shouldn't have had half as many issues if the dealer had actually decided to not put the worst car possible on the lot. From power steering lines, intake issues & now I'm finding out that my entire cooling fan system for the engine doesn't work. For anyone who might assume that this is "wear and tear" it's absolutely not. Nobody should be dumping 3k+ into a car in under TWO YEARS. I drive the car between highway/suburban more than anything and never strain it in anyway. It's insane that they can get away with selling such pieces of s***. I don't advise ever purchasing a vehicle from this establishment.

Cant be bothered to call back. Left message and told they never got it then told me id be called…read moreback. Never happened. Closed on a qeekend. Cars is terrible, dirty condition and not a great value from the ones i looked at to KBB

I purchased a Highlander Limited from them over one year ago and have never regretted my decision…read more They are a small family owned business that is honest and efficient. The cars are priced well and are reliable. They do not add crazy processing fees, hidden dealer markups, etc. When my teen gets her driver's license, we will definitely purchase again from here.

While going through the sometimes painful task of replacing my car, I saw this dealership in…read moreMechanicsville, VA that I saw a 2007 Toyota Highlander on their lot. My husband and I stopped in, test drove it and were pleased with how clean the vehicle was as well as the low mileage and handling. I had an appointment later that afternoon to test drive a vehicle at another dealership after which I decided to purchase the Highlander from Infinity. I called the salesman and made arrangements to come in the next day to complete the sale. I was given a great cash price and my schedule was worked around in having the car ready to drive off the lot. Infinity is a family-owned and run car lot and a joy to work with. They put the customer first and foremost and follow up with them. I highly recommend Infinity Auto Sales for their professionalism, friendliness, knowledge, after sales service, and am proud to have purchased from a local business. I look forward to a continued business relationship.

Hello, Great outcome of son revisit to drivetime. They were…read morevery accommodating to his issues. Purchased auto, which he is pleased with. He would recommend this dealer to friends when buying an automobile . Once again, thank you all for your time and service.

I brought a 2018 equinox from the Winston Salem store 35 days later I cannot cut the car off. I got…read morelights all over the car thank God I took out the warranty, but I guarantee you it won't cover. It will post when I find out I am a disabled woman and I explained to the dealer what happened to me when I brought my car when I got my disability I brought a car for four 4500 and I drove it for a year and the dealership never gave me a title so I didn't want to ever get a car payment again and I explained to this man that I really needed a car because me and my mom are disabled and they put me in now. I'm gonna have to pay for after 35 days and when I called they told me they are used cars. Thank you for your business.

you always fear of buying a used car from a shady person. exactly what happened. I would not…read morerecommend this place to anyone. When you cut corners you end up screwing the customer. Of course they will hit you with the sold as is, but if it doesn't even last a week thats completely shady and unethical.

I highly recommend Belt Auto when you are looking for a reasonably-priced pre-owned car. All of the…read morecars I looked at were priced better than the competition and were in excellent working order. Waleed, who owns and runs the business personally, was a pleasure to work with. He was very pleasant, provided helpful information about all of the cars I was interested in, and was not the least bit pushy or impatient. I did my research before going to his shop, and it paid off. I got a great deal on a great car for my daughter. In fact, I was so happy with the experience that when my other daughter's old car conked out, it was a no-brainer to get her a car from Belt Auto, as well. From my experience with Belt Auto, you can't go wrong. George - Midlothian, VA

do not go here!!!!!....do not be like me and ignore the reviews!!!!....he already know that the…read morecars is trash and then act like he don't know what's wrong with it.. i haven't had this truck for a full 6mths and my windshield wipers went out.. my battery went out...sun roof stop working..i have lock lugs on my tires and he refuse to help me so i can get my tire fix....now im stuck with a lemon that only looks good on the outside and inside.....under the hood is a mess!!!!!!!...his customer service is rude and disrespectful!!!!

From the owner: Car Zone is the premier Buy Here Pay Here used car dealer in Richmond, VA. We have been serving the…read moreRichmond area for over 10 years. We offer In-House Financing with No Credit Check and No Interest! We can help you build credit. More financing options are available. All of our vehicles come with a 3 Month/4500 Mile Warranty, guaranteeing you peace of mind with your purchase. Extended warranties are available. All prices advertised here are cash prices. We entertain all cash offers. Se Habla Espanol.