Visited here on 2 recent occasions. The first time was helped get set up with internet by Michael…read more He was great! Good sense of humor and very helpful. The second time, went back to get signed up for the one year free mobile service that was offered with my new Internet. This time I worked with Jayson. Also a really good experience. He went above and beyond to get my carrier switched over(AT&T was slow to release the line) all while efficiently taking care of other customers. I highly recommend having your Spectrum needs taken care of at this location.

The wait is ridiculous. Trying to exchange bad modem. No one from help desk told us to…read morepre-register before going to store. 2 hour wait. 2 employees. One working 2 customers at once while the other just disappeared after helping only 2 customers since we've been here... they don't even categorize those who are here to drop equipment off or exchange versus new 5 line phone customer.

Employees are really helpful and kind. I didn't know anything walking in but they made sure to…read moreexplain everything for me. Good sale on TV and wide variety of display models.

Best Buy's service is horrible, I bought a watch 9 and and tried to get support at the store. I…read morespent 20 minutes qn hold. There AI phone system is useless. Sorry I bought it through them, as the service and ease of doing business with them is the worst in the field, Short their stock. Jerry K

This place has the best service ever. So friendly and willing to help. Prices are good, and quality…read moreof items us great. They also have a great selection of phones, the phones are also very discounted. Come here, you will not be disappointed!

Went to add a line to our plan. Saw Ryan... Could not have been less helpful. Had animal hair all…read moreover sweatshirt, greasy hair, dandruff, and seemed to have just woken up. Helping a customer figure out anything was clearly overtaxing and boring at the same time. Didn't know how to add someone to the account and not knowledgeable at all. I was asking for details on our plan and told, with an incredibly condescending tone, since you're on the BASE plan with no hotspot ATT can throttle your 5G at any time" and I stopped and said hold on we don't have any hotspot... Then Ryan looked closer into it and said oh I guess 5 GB. That's a pretty significant difference. There were two other questions that came up like this with not being able to get a straight answer, while I was clearly annoying Ryan by even asking for any detail. I realized just cut your losses this place is a waste. If you were looking for somebody to give you answers that are actually accurate about your information. I would 1,000,000% not come to the store.

Second time I went to the store and they were closed ahead their published hours this place is a…read morereal disappointment!

I recently to my Apple computer to Meatheads to fix an issue I had. He took my computer…read moreimmediately and within 20 minutes I was out the door. It also only cost me $25. I highly recommend Meatheads with any of your computer issues.

This company also operates a dry cleaning busines. I took my suede and fur coat to them 4 months…read moreago for cleaning. they told me it was being sent to Illinois for service and would take several weeks to be finished. I have been to their store every month and was told it's not back yet, now I'm told an employee gave it back to me. Either they lost my coat or someone stole it. I also have a friend whose computer was lost. He did finally get it back but these morons cannot be trusted with anything. I am now out $395.00.

Jonn is a complete liar. I walked into TMobile asking for information on plans after being with…read moreVerizon for 9 years. I told Jonn I needed one line with the most simple plan. He told me that would be $74 a month, so the current promotion of 4 lines for $100 a month would be a better option for my family. He told me I'd get an iPhone 15 for free for my main line and any phone for the other 3 lines for 50% off. Also, he said it included Netflix, a $17 value. After I signed I had an issue adding the 3 phones with 50% off and it was not giving me Netflix for free. So I went back 3 times trying to get help adding these phones at a discount. Jonn said there must be an issue with their app and told me to call customer service. I dealt with customer service twice, where the same lady said Jonn had completely lied to me about a fake promotion and that promotion never existed. She said she would review what he said to me with what is actually offered and they would get back to me. She never called back. I called customer service again today and was told there was no promotion ever offered and essentially I was lied to for him to sell 4 lines. I have literally WASTED 10 hours of my time with customer service and 5 trips to this location (an hour round trip) to only find out I have been lied to by a total scammer!!!! STAY FAR AWAY FROM THIS LOCATION AND THIS COMPANY!!!!!!

I came in to upgrade my sons phone and was given false information in order to get me to get a more…read moreexpensive phone. I was told if we traded our phone in we would get the IPhone 13 free. It sounded to good to be true so I asked multiple times if this was correct every time I was assured it was. Only to find out that isn't the case at all. We never would have gotten that phone as my son didn't care what he got but I was told it was free so he decided to get it. I'm just glad my daughter wasn't able to upgrade her phone due to a cracked screen or I would have ended up with two phones on my plan to pay for when I was told they would both be free! I definitely will not come back to this location I will stick to the Capital Drive one!

If you own this business, I have a few ideas that could improve business:…read more(1) Answer the phone. (I was trying to call to give you business) (2) Fix the Google web link. (It's broken) (3) Phone message is generic. Make it yours and professional. (4) If your no longer in business, let us know. ** A review for your Waukesha business from Oregon and Michigan?? Really.

I have yet to get some response for my cracked screen. A minor crack that the 1st motoz3 screen…read moredidn't adapt....couldn't get the screen to react. so i wait 2 days, and have left 4 texts, a few FB comments and want to know wth is going on. ALEX UNLESS YOU ARE DEAD ANSWER THIS I WANT MY PHONE REPAIRED OR A REFUND OF MY MONEY FOR THE REPAIR YOU PROMISED BUT DIDN'T COMPELTE.