They gave me the wrong phone, told me it was the iPhone pro max 14, and they ended up giving me…read moreiPhone 14 plus As well with that they also gave me the wrong cord and wrong phone case. The phone case he gave me was supposed to fit a I phone pro max well that's what I thought I was getting but nope. Then they totally tried to rush us out it was an hour before closing! clearly can't do their job right one of the employees looked high off their ass. Not good service at all I do not recommend them.

Told me to dial 611 for support…read more.. No help whatsoever on att services. Have to write more words to post the review.. Rude and no help what so ever.

Ana was knowledgeable and efficient. i appreciated her kindness and expertise. Nothing left to…read moresay

Me atendió muy bien Paola, en esta locación son amables y ayudan con cada detalle. Nos ayudaron a…read morecambiar uno de los aparatos y nos explicaron las promociones, eso si tomen tiempo por que para transferir es un proceso tardado.

No stars! If you have AT&T run, don't walk and disconnect the service immediately. We've been with…read morethem since it was SW BELL. My grandmother was a switchboard operator. We had the first cell phone, a brick flip phone, in 1996.Now all the years later they have gotten so big they have forgotten the long time customers. I switched service to Verizon because the price was getting higher and higher. Without any help from the company at all. Then the STOLE money from my mom's acct and will not investigate properly to find out it was not an authorized payment. So now we are $400 in the hole and ATT doesn't care. I sat in hold with their "customer service" for 2 hours and 45 minutes only to be told they would not reverse the charge. So take heed and get off their service before they steal your money out of your bank accounts.

Listen, Saul is absolutely amazing. We appreciate everything he did for us. Taking the time out,…read moreexplaining everything, making my husband and I feel comfortable with switching to At&t. If you're looking for amazing service near this location, ask for Saul.

This review is on their website only. haven't ever visited a store…read more I signed up on line for a plan for $25.00 a month. Over the first thfee months was charged inconsistently $33.64 $43.64 $37.19. Lots of surcharges even monthly billing changed each month. They did have good customer service. Would not recommend. They charge what they want to.

I've been a customer with Consumer Cellular since 2021 and I really appreciate the value that's…read morebeen provided. It feels good to know that I'm not overpaying for anything in comparison to some of the other major carriers (Verizon, AT&T, T-Mobile) and receiving the same great service and range as the others. My only issue has been with calling in to get help with something technical related to my iPhone or Apple Watch. In 2023, Consumer Cellular began supporting Cellular Apple Watches and from the beginning it was clear they had not received a lot of training. I was going back and forth with several phone agents who were insistent in telling me that I could not use my cellular Apple Watch by itself. Meaning, if my phone battery died, or I left my phone at home, my watch would not work by itself. I was just as insistent in explaining to them that the whole point of a cellular watch is to be able to make/receive calls, texts, etc. when I was away from my phone. Otherwise, I'd have no need for setting up service to support my watch with Consumer Cellular. If it was solely a gps watch, it would operate without a cellular carrier. Here's where the Georgetown store, more specifically Carderios, came to my rescue. Carderios was able to trouble shoot and quickly get my watch up and running with ease. My watch had been operating on Consumer Cellular with no issues for the past year. And then I did the unthinkable.... 2 weeks ago I left to go to AT&T....but immediately returned to Consumer Cellular once I realized my error in judgment. Unfortunately, leaving meant my watch needed to be set up again. A whole year later and the phone agents are still needing more knowledge and training on watches. Not just agents, but supervisors have said that the watch could not operate on it's own. I'm so glad I remembered that I went into the Georgetown store to get help last year. I'm even happier that Cardarios was still there to help me again! It took a little longer this time though. However, he was extremely patient, calm and just as determined as I was in getting the issue fixed. We went through a few troubleshooting tasks like re-pairing the watch to the phone and removing the plan altogether and starting from scratch. He had to speak with several agents by phone to finally get the right person to help. They resent a signal on their end and the watch was finally working without the phone. Yay! Carderios provided outstanding support and service the entire time. He's a soft spoken guy that knows his stuff. He also didn't make me feel as if I was crazy or didn't know what I was talking about. He really listened to me which is very rare these days with customer service agents. And at no point did he talk badly about any of the folks that I had worked with prior to him. He was super humble and a pleasure to work with. I hope that Consumer Cellular can take care of the training that is needed for all of their agents company wide. I shouldn't have to go into a store to get the help I need. However, I'm so glad I met Carderios and experienced first hand what great customer service looks and sounds like on a consistent basis! He gave me the same great service year over year and that's an awesome testament to his character and experience!

Texas Area Telecom has been absolutely incredible to work with. From the very first call, their…read moreteam was professional, knowledgeable, and genuinely focused on finding the best solution for our needs. They took the time to explain everything clearly, answered all of our questions, and made the entire process seamless. The installation was smooth and efficient, and their technicians were punctual, respectful, and extremely detail-oriented. The quality of service has exceeded our expectations -- reliable, fast, and exactly what we were promised. What really sets Texas Area Telecom apart is their customer service. It's rare to find a company that truly values its customers the way they do. They follow up, they care, and they stand behind their work. If you're looking for a telecom provider that combines expertise, reliability, and exceptional service, I highly recommend Texas Area Telecom. Five stars all the way!

Best for phone repair! Professional, polite and knowledgeable! Quick process!…read more Dave P.

My phone screen was not connecting. Ubreakitifixit was able to get me in, repair my phone, add a…read morenew screen glass and clean my phone in an hour using my phone care plan. They had great customer service as well as being able to repair my phone so I didn't have to replace it. I highly recommend their repair store!!

Super knowledgeable, great prices, and they don't try and upsell you. Can't recommend these guys…read moreenough.

Brandon is awesome. He's honest, straight forward and knowledgeable. He's extremely fair on price…read moreas well. I highly recommend!

This store sits directly on the feeder of I 35 heading north. I needed an extra key to my 2010…read moreHonda Accord. I learned they do make a lot of replacement key fobs, but not a lot of German or European fobs. If you need a replacement key, it's best to call to see if they actually can cut that key or have in stock. You also need to bring the car so that they can program the new key to it, otherwise they cannot make a fob. Your out of luck if you need a spare for your BMW. The cost of these replacement fobs vary and mine was $140. Some of the things they also have here are golf cart, marine, RV, and car batteries. Duracell seems to be the primary maker of most of their batteries found here. There's also some specialty LEDs and bulbs for sodium high pressure lamps. They also carry phone accessories and battery chargers. Informative photos included.

my 87 year old dad purchased a key fob and the manager said well we tried and we're not able to…read moremake it work. We will not be refunding your money. The corporate operator spewed the same garbage so I would not suggest any work of this kind be done here. They do sell nice batteries so that's good. I can't think of another business that offers a service, doesn't complete it and refuses to return the money.