The Absolute worst in planning or needing assistance with any house project, does not give updates…read moreof cancelling till past the hour, claims to have tech's and creates an appointment but does not have tech's and offers a commitment and guaranteed tech after the scheduled service date that never happens

Alexis was great! He called ahead of time to confirm our appointment time - which I appreciate. He…read morewas polite, made sure that we were involved in the positioning on the mounting process, asked us for feedback, etc. He went over and above and would highly recommend him to anyone needing TV mounting. Great experience and will use Hello Tech again. 5 out of 5 stars for Alexis

I had him help me diagnose a new custom gaming PC I had built that wasn't booting. He was able to…read morehelp me quickly diagnose that the CPU was bad. He was very careful, professional, and helpful. He was asking less than a third of what taking it to a PC repair shop would have cost and he came to my house instead of having to take it in. Would highly recommend.

From the beginning, Goofyz Computers service was not only on time but called to make sure we knew…read morehe was a little early. Very professional and knowledge about computers were excellent. The problems were fixed in less time than originally thought with price better than any we had been quoted. We would call again if ever we needed help! J.J.

Shelby went above board my phone was locked out appreciate all his efforts I had health issues so…read morereally appreciate his patients

Knowledgeable, very helpful. Cleared up problems left by Verizon business. Didn't try to sell what…read morewe didn't need

The manager there was very helpful and got my new device activated quickly with no problems. 10/10…read morefor them

This is the only corporate Metro PCS location in Grand Rapids, FYI. All other stores are…read more"authorized dealers" and have limitations on what services they can provide. The employees at this location are wonderful. They've all been there several years and are truly knowledgeable. I've always been able to come in with a question and leave with a solution. I cannot say enough about how great the customer service is here! I've used Metro PCS for years. Now that they're owned by T-Mobile it just means better, more wide-spread service with the same reasonable pricing. 10GB data plans are only $40/month.

My laptop had a very strange and intermittent issue. It just was not operating normally. I took it…read moreinto Computer House Calls and Duane spent some time removing some unwanted programs and organizing some files. He got it running as good as ever. Unfortunately, after a few hours of use, the intermittent issue (that he was not able to witness) started up again. I called Duane and he immediately "remoted" into my computer. He spent at least 45 minutes eliminating every possible cause of my intermittent issue. After all his effort, Duane FOUND the issue! Duane is a rock-star and went above and beyond in my case to solve my problem. I cannot recommend Computer House Calls enough!

I have used the services of this company three times and found them to be honest, knowledgeable and…read morefriendly. They met their service completion deadlines each time and gave me a complete explanation of the problem(s) they found. I recommend them highly and see no need to use anyone else.

The guy was nice and helpful. And they fixed the problem with the cell phone, on the same day.read more

$250 for a screen replacement on a 5 year old iPhone. A screen replacement kit is $18 off Amazon…read moreand some phone are about the price they are charging. Unclear how this company is in business.

Had the most helpful employee in the copy center give me her attention and time even while juggling…read moreother customers and multiple phone calls. She listened well, gave recommendations, showed options, and helped me get my rush order done. I would go back there for any future copying needs!

Store was so hot it sent me into a P.O.T.S episode. Had to have been over 80 degrees since it was…read morehotter than outside.

On Friday, May 24, 2024, the service manager was working alone with many people waiting for his…read moreattention. He deleted data from my old phone before asking for the Apple ID password. I gave him what I thought was the correct password when he asked. He had already begun the data transfer rendering both my old phone AND the new phone inoperable. I left the store to go to the Apple Store in Grand Rapids which he assured me that Apple could fix. Because Apple needed 23 hours to send the proper password, and it was close to the Apple Store's closing time, we had to reschedule a 100+mile round trip visit for the following day. Due to my husband's illness, we were unable to return to Apple Store on Saturday. We rescheduled for Sunday. When we arrived on Sunday, Apple sent a message that it required 4 more hours to send the password. Sunday was short hours at the Apple Store and there wasn't enough time. We rescheduled for Monday. Monday I returned to the Apple Store and received some help. It was necessary, however to reschedule for backup on the computer for Wednesday to make certain that I'm not losing any data. (Tuesday was another day devoted to my husband's critical illness) Today is Thursday. I'm paying for 2 iPhones neither of which is satisfactorily operable. My old phone is telling me that it is unable to sync "some" data from the iCloud regarding Health and Maps. I am afraid to delete my old phone's data until I'm positive that I can use both of those apps. Maps, for example, doesn't connect to the car . I borrow my husband's phone to take us where we need to be for appointments for him. In short after 2 tanks of gasoline, many hours of inconvenience for several people, lots of money, and still no resolution to the problem because one person didn't ask the necessary question before starting to deactivate an older model phone, I will never shop at Verizon for devices again!

Local flagship stores for both AT&T and Verizon have terrible service…read more Basically if you want a new phone and plan and stuff, go here instead of the other stores. The other stores are understaffed and overcrowded. These guys a pretty solid in their service. I had to switch from Google Fi (which has weird transfer rules) and these guys were able to figure out and guide the switch efficiently. Cheers to these guys! Screw those other stores.