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    AT&T Store

    2.5 (8 reviews)
    Closed 11:00 am - 6:00 pm

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    Ask the Community - AT&T Store

    AT&T Store

    AT&T Store

    3.5
    (6 reviews)
    1.9 mi
    $$

    I am convinced that these people know where it's all about. This is my second review on Yelp for…read morethis store and it has not changed although the people that are working there have. They take the time to correctly understand what the issue is or what you plan to do. We wanted our phones upgraded and went from a I-phone 6 to an SE as AT&T's add states. All worked out and now my wife gets one as well. As some comments are about appointments; we were helped right away. The environments are changing and so are stores : You have to wear a mask and show a driver license or some kind of identification before entering the store. This is because of the burglaries in the area. Also, they order your phone to get send home. Their store does not have many in stock anymore basically because of the above mentioned reason. There might be more changes in the future but it does not stop me from liking their customer service here.

    I made an appointment online for 4 PM. When I got there there were three workers and each of them…read morewere helping customers. Fine. I asked one of the workers if I had to check in and without explaining she said she was busy and I would have to wait. Then a few minutes later the other worker - who clearly saw me talking to the other worker - said "Welcome to AT&T, we will be with you in a few minutes". What? Was she trying to make a point that they were busy? She just heard her coworker talk to me. I was not expecting to jump the line or to be immediately served. I just wanted to know if I needed to check in or how the process would work. It's too bad that despite being with a company for well over a decade that you can't get decent CS. I didn't recognize any of the workers and I wish the old ones would come back.

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    AT&T Store - mobilephones - Updated July 2026

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