1. Verizon Authorized Retailer, TCC

    1. Verizon Authorized Retailer, TCC

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    Grand Rapids, MI

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    Verizon Authorized Retailer, TCC

    3.9 (12 reviews)
    Closed 10:00 am - 8:00 pm

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    John
    Sarah G.

    I've been a TMobile customer for a while, and I decided to merge on my husband's Verizon account. He also decided on a much needed upgrade on his phone. John helped us change everything over and managed to make it as easy as possible for us by handling the data, activating everything, and making sure everything was as seamless as possible. We also decided to upgrade my phone and IPad, and he made sure we were getting the best deal that we could. In all, John was a great guy, an amazing resource, the store was not too busy, and in general, a surprisingly positive experience!

    Interior
    Russ A.

    This place really knows cell phones! I learned that they are the largest resellers for Verizon. If you are Apple or android doesn't matter. They know their stuff. Stopped here after being at the official Verizon store twice to resolve issues. Learned things the Verizon store never told me. For sure I will be going back and when I need a new phone this will be the place!

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    2 months ago

    Shelby went above board my phone was locked out appreciate all his efforts I had health issues so really appreciate his patients

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    5 months ago

    Knowledgeable, very helpful. Cleared up problems left by Verizon business. Didn't try to sell what we didn't need

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    8 months ago

    John was very helpful and knowledgeable. Worked with me setting up my new phone properly. Would highly recommend this location.

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    1 year ago

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    3 years ago

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    2 years ago

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    4 years ago

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    12 years ago

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    4 years ago

    SHELBY was super helpful and really knows his stuff ... Helped get my iPad back rockin and rolling .. would definitely recommend.

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    10 years ago

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    7 years ago

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    12 years ago

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    Magnus High Speed Internet

    Magnus High Speed Internet

    (2 reviews)

    I ordered service from this company on 7/1/22. I paid 339.00 for the equipment. Which included the…read morefirst month fees which were $99.00. I received the Equipment and never could get it to work. I tried getting help.IF I WAS LUCKY, I maybe would get a call here or there.Then I was told we will call you back, when they couldn't get their service to work. Days would pass, no help, no working internet. It was horrible trying to get help to get their internet to work. Not to MENTION to get a number that' worked more than one day. Just because it worked once would not mean it would work the next day. So i would message them thru their app. Which they would tell me to be patient. After about 10 days of this i sent the equipment back thru register mail. They received their equipment on a Tuesday. I didn't get my refund until 9 days later and blowing up their phones on the day I received my refund. I got $240.00 out of $339.00. They charged me $99.00 for what. Their service that never worked for one second for me. I was charged a month fees for internet i never received. I was told i had 14 days to experience their internet, when I ordered their service. If for any reason i didn't like their internet service, i could and would get a full refund in the first 14 days of having their service. I never received their service. It never worked for me.Needless to say this was a lie. This has been a horrible experience and I would not recommend this business to anyone. IT has been a horrible experience. I got charged $99.00 for nothing.

    The worst customer service! I've had issues almost every other week, dropped internet. Reset the…read moremodem several times a week, every time I call and leave a message, rarely get a call back. Send emails with my concerns, not a single response. They will not let me out of my contract! Now I'm stuck, stay away from this company.

    Verizon Authorized Retailer, TCC - mobilephones - Updated September 2026

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