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    T-Mobile Authorized Retailer

    4.0 (5 reviews)
    Closed 10:00 am - 7:00 pm
    Updated a few days ago

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    6 months ago

    hannah was literally so nice and helpful she knew everything no questions asked. left there happy!

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    2 years ago

    Good company and service. No problems or issues. I would do business here again. Professional and experienced. Nice and helpful.

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    4 years ago

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    3 years ago

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    7 years ago

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    T-Mobile

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    People searched for Mobile Phones 324 times last month within 15 miles of this business.

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    T-Mobile

    T-Mobile

    2.1
    (18 reviews)
    3.0 mi
    $$$
    Virtual estimates
    Shipping

    The stores customer service is almost as bad as our customer care on the phone. I went in, hoping…read moreto get the assistance I needed the associate. Kim was unable to understand what I was asking, and she was unwilling to call Trey the manager because he was in a manager's meeting, even though he had just called her and was on the phone with her. I would stay away from this store and for that matter T-Mobile service altogether. It was my bad for giving them a second try after a previous poor experience where it got all the way up the ladder and they ended up crediting me thousands of dollars in equipment charges due to months of working with customer care for service issues. This time around I've been working with customer care for four months getting nowhere.

    I just got my phone and called to make an appointment to set up the transfer from old phone. Max…read moreanswered the phone and said no appointments 1rst come 1rst serve. I don't have a problem with that as a side note for sake of this review and at no point disputed this policy. He said I could do it myself it's easy. Maybe for him since he does this everyday. If he had to do what I do for a living I would be more considerate and not tell him my job is easy. Besides that as he spoke he went on explaining my options to seek help online. His very long winded run on explanation without taking a breath I was trying to relieve him of continuing on by saying I prefer in person assistance and he hung up on me. When I called back to get the full scope the character of Max as a human being he denied hanging up on me and accused me of hanging up on him. Why would I hang up when I was seeking much needed help?! He is the one who didn't want to be bothered with me with his arrogance and his attitude run sentence as though each word ran together as one very long word in a very long run on sentence. The audacity of him and unconscionable to say the least to treat a new customer with such lack of dignity and respect. Left me shaken up literally.

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    T-Mobile Authorized Retailer - mobilephones - Updated August 2026

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