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    AT&T Store

    2.8 (11 reviews)
    Open 10:00 am - 8:00 pm

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    11 months ago

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    2 years ago

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    3 years ago

    Tevin was so knowledgeable and friendly. The new management has made so many improvements.

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    3 years ago

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    9 years ago

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    8 years ago

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    8 years ago

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    10 years ago

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    9 years ago

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    Kayla

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    9 years ago

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    Kayla

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    AT&T Store

    AT&T Store

    2.7(32 reviews)
    9.3 mi
    $$

    i moved fron auroua to naperville in may of 2019…read more i lived in aurora and had direct tv already fir 2 years love direct tv because when i asked if you would change pricing each month? they said no!! great so i stayed confident in their answer so when i moved my service address i never changed my service all was needed was an appointment!! then my bill comes it was $600 for what! i never changed to have a different account number!! but att thought so until i got outraged called att resolution yes!! finally a att resolution expert help me and removed the $$$ amount s i'm very satisfied with ditect yv now im experiences are tv 's shutting down frequently i need this looked in thank you direct tv your resolution departmrnt is extremely extremely excellent denise brunson

    I had the worst customer service experience here. The employees are either not helpful, or rude. We…read morewere supposed to get free upgraded phones, and instead have to pay hundreds of dollars because an employee ordered the wrong type of phone. They refused to rectify the situation which means we essentially got scammed. Then our phone numbers were switched around and it took 3 hours in the store to fix their mistakes. They said they can't look at our bill, they don't understand the bill, and they can't lower our bill, they can't switch the wrong phone for the right one for free even though it was their mistake, they don't have a manager at this location, etc. They tell you they can't do anything and to call the customer service line. I'm in disbelief over the positive reviews. It didn't help that the employee helping us was condescending towards my parents and completely unprofessional. I hope no one else ever has to experience this.

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    AT&T Store - mobilephones - Updated May 2026

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