Tried to buy a phone to replace a failing one from Verizon store in Cheyenne, Dell Range. They…read morerefused saying I needed to sign up for a contract though my household has been with Verizon for well over 15 year. (Prepaid/month to month). (The replacement phone would still be on Verizon as a carrier). I was able to buy a phone last year from the same store full price, same prepaid situation. I then went to the second Verizon on Lincolnway. The salesperson was helpful and I would have not had a problem buying a phone from them. Unfortunately, they didn't have the model I wanted but they were trying. Great customer service on Lincolnway. Dell Range, they were more interested in increasing their "Contract" numbers. I ended up purchasing the model I wanted from everyone's fav online store. So, Dell Range Verizon, you lost $$.

Customer service messed my account up. I came to the store and they told me the issue, and told me…read moreto come back if the issue wasn't fixed. I did and dealt with this very rude associate with long curly/wavy hair. Now the store says there's nothing they can do to help me, despite directing me to come back. Terrible service.

So....went to sign up and bundle with our internet... What…read morethe lady put in writing and what it ended up being were two different things . It ended up not being a good deal. What she quoted was as not what we got. Just pay better attention as I believe they are typical salesmen and only care about the bottom line .

I'm sorry I ever signed up for Spectrum. I have 2 TVs, Spectrum only supported one, unless I bought…read morean add on! I sign up on line and nothing was said regarding the number of TVs. The person that signed me up insisted that new install comes with a new phone. I told her I didn't want it. They sent one anyway. When I took all of the equipment back to the office they refused to take the phone as I didn't have the box it came in. After speaking with the clerk he said "this happens all the time"! My credit card has been charged for a phone I don't want, I won't use and Spectrum continues to bill! What a rip off!

Honestly the most untrustworthy store I've ever been in. Lied about why the phone wasn't working,…read more scammed into getting a "free" phone. I have been trying to clear up the billing since. This place is so scandalous that after 25 years I'm leaving Verizon because of the lies & deception. Whatever you do, DO NOT authorize them to get into your account or you are screwed. I can't write about the entire saga, because the length is beginning to rival lonesome dove

WARNING WILL TRY AND SCAM YOU FOR YOUR MONEY…read more Ive never made a review ever in my life but these people are so malicious I have to warn people I wanted a simple upgrade using their 650 promo trade in offer, paid for the upgrade and come to find out they charged me for the wrong line and the wrong phone and tell me that the I CANNOT get a refund and plus they wouldn't accept my iPhone 14 as a trade in despite being listed in the promo and would have to pay the full 1000 dollars plus another upgrade fee of 350 again for a total of 1700 before taxes. Utter insanity and blatant fraud. On top of that they ARENT authorized by Verizon to manage Verizon Business accounts and did not disclose that to me. They also by passed the security of Verizon by not requiring the authorized account holder verify any of these changes and did exactly what I wanted without prior authorization from the account holder. DO NOT GIVE THESE PEOPLE YOUR MONEY. Thank god Verizon on Dell Range literally took 10 minutes to fix their scam and told me never to go there again, suggest you all do the same.

The service is awful. We drove from Cheyenne Wyoming to…read moreSouthern California. Did not have service for over half the trip. Unfortunately going bs k to Verizon

These guys know their stuff! My late 2015 iMac's 1TB HDD was failing and took forever to boot up…read moreand shut down. Rather than purchasing a new iMac I checked with the Geek Garage to replace the hard drive with a 1TB SSD. They had it for less than a week and did a fantastic job. I can't even tell they took the screen off to do this. I can't believe how fast my iMac boots up and it's faster than the Road Runner and should last me for a few more years! I am throughly satisfied with the professional and courteous service from the Geek Garage and highly recommend them! Thank you Hayden & Kolby for doing a great job! J.P.E

6/20 charged $105 for screen replacement on my iPhone 8. I…read moresee 5/21 website states $59 plus. I skipped, attempting Electronix Den at the mall (see review). 5/21 charged $96 for my Windows 10 desktop PC done in less than a day. The work was satisfactory but lost on why the tech feigned the request to sending me notes on what I needed to be done at home. If you see a customer coming in, you stop what you are doing and engage the person and/or direct a coworker to answer instead of keeping socializing and playing PC games. The owner or manager came in soon but I didn't like that wait when I retrieved my PC. (6/21 found they have a gaming den that may have only been guests.) I won't take them off my list since I live in the neighborhood and the work was done. The rest seems shady.

Customer service is non-existent. The company randomly took money from my account, and said I was…read moreoverdue, even though I paid on time every month. They suspended my phone account, and then extorted money from me before they provided a number to call customer support. I tried to call the number they provided, but it was only an automated system. When I went to the store again, they said they were only sales staff.

Staff is nice, cell service is by far the worst I've experienced in this region. Very frustrated to…read morehave to go back to my previous carrier!

I'm not very tech-literate, so I was anxious when I walked into the store to replace my phone which…read morehad been destroyed. Quentin came to my aid with professionalism and a positive manner. He helped me put together a plan, a new phone, and a box for my internet, saving me a ton of money. I left happy.

I'm sorry, GoWireless. Your sad operation left my brother and I pretty bitter…read more My twin brother and I walk into the joint looking to purchase twin iPhone 12 PRO MAX phones. We sauntered in while your one (ONE!) sales associate was helping another customer with her transaction. Not a problem for us. The real problem was that my brother and I were in the store for 15-20 minutes. Not ONCE did your sales associate interact or otherwise acknowledge our presence as customers (ready to drop $2000!!). No. Your sales associate didn't so much as say, "Hi, Welcome to GoWireless, I'll be with you just as soon as I'm finished with our other customers." No. Your sales associate didn't so much as say, "Thanks for your patience, I'll be with you soon." No. Your sales associate didn't so much as say, "Welcome, we're glad you're here!" Your sales associate didn't say a damn thing to us. As we ambled toward the door, YOUR sales associate made no attempt to even keep us from walking out. A masterclass in how to lose customers!