Best AT&T store I have ever visited. Friendly and very helpful Quinton ans the rest of the team all…read morehelped to find me the best deals that work for me, my family and business. I would drive the extra time just to go to this store again Joey T

We stopped in first thing to upgrade our iPhones today. Tracy was working and he was awesome!!…read moreHe helped us rework our monthly plan to better fit our needs, he set up our upgrades for the new phones, and he even was able to snag me a phone that he didn't have in stock, but the store down the street did! He was very polite and pleasant. The store got very busy while we were there but Tracy stayed calm and multitasked like a boss!! He handled some very stressful situations with ease. We are very happy with our new phones and our phone plan and will definitely come back to this location in the future!!

Highly Recommended!!! I came it with a Samsung Galaxy phone…read morewith a broken sim card tray and my sim card was stuck inside. I wanted the sim card removed and it was done for free. I had a few other issues/questions and all were answered in detail and very patiently. I cannot thank you enough for going above and beyond what I can expect from any store. Super friendly and highly knowledgeable. He did not try to oversell any thing or recommend something extra that I did not need. I would definitely recommend this store to anyone who wants to get their stuff fixed. I would definitely them give them a 6star rating if I could.

Yesterday I accidentally broke the screen on my son's iPad. This was a tragedy because he loves it…read moreand takes good care of it. First I went to UBreakifix because they came recommended and had good reviews (more on google than Yelp), but they would need to order the glass, 3-5 days and needed four hours for the repair. Not to mention that as I was taking back my son's iPad, their employee broke it into many pieces, whereas it had only been a single crack before. Next we tried here. They had the glass in stock. They were $40 less than the other place and they had it fixed in a little over an hour. Crisis averted! Son is happy again! The work is guaranteed for 90 days, in case anything isn't as it should be. I'm hopeful that things are all good.

uBreakiFix gets five stars from me. I ran my iphone 15 over with a piece of snow removal equipment…read moreat work at 4:00 PM by 6:15. That's the same evening, they had my phone back together. The screen was broken. The back had a crack yet the internals still worked. Amazing repair and I can't say enough good things about them. They are very friendly and proficient and get an A+ plus from me.

A detailed honest review of the customer service: (…read more * I gave them a phone on 2 days before xmas and was promised a diagnostic update that same day. No update & no communication on a delay. * I wait 3 days (giving them some grace b/c of holiday). No update. I called and again promised a diagnostic on Friday evening. No call back. *Called the next day Friday, another person said they will do diagnostic & call me back. No call back. *Called Monday to get an update. Someone said it needs a new camera but don't have that part and I need to wait a couple of days. *Called Wednesday, they don't have the part still and said another few days. *Call Friday, again waiting for part. *Called following Monday, 'they should get the part Tuesday and I'll get may phone Tuesday. Tuesday comes and goes with no phone and no call from them. * Wednesday comes & goes. * Thursday (today) still waiting for any contact. There is a general theme here. There has not be ONE call from them with any type of follow-up for 2 weeks. Not one. Good communication & timely repair should be the highlight of a cell phone repair service. This location has failed to provide this.

Switched over from another carrier the other month. Connor was very helpful explaining various…read moreplans, phones and walking us through the setup. Additionally when there was a billing mistake (by Verizon) a few months after switching he was very helpful in explaining what happened and why the change was made. It was nice to have someone in person to talk through the issue as the Verizon customer service was not very helpful! Overall would recommend coming in to examine plans/phones and deals they have as they made a very compelling offer to switch.

GO TO THE VERIZON STORE IN WAYNE PA!! Not only will you get…read morethe greatest promotions right now for cellular and other devices, you will receive the most exceptional customer service! Last weekend, a friend needed a new phone. We went into the store on Lancaster Avenue, Wayne and was assisted by the area manager Gene Walczak! What an incredible salesman! He was professional and helpful and knew all of the latest possible promotions that could assist us and help us get not only one new phone but two new phones and an ipad at no additional cost that I currently pay. Gene knows his products at Verizon and it shows. He is also very funny and delightful to deal with! Thank you Gene for your help and professionalism.

Pretty good if you go during the week. During the week you…read moreare warmly greeted by whomever is close to the front door and you're assisted quickly and with ease. Saturdays are tough so I try to avoid if possible. Today Tuesday, I was able to pay my bill in about 90 seconds and pick up a remote to replace my Non-functioning one in about another two minutes. Good experience.

Service is terrible. Turnover is huge It's a revolving door…read more Trying to fix THEIR problems Became my problem I don't need to spend my (golden years) in a internet store I loved Comcast, I don't love Xfinity Again big business destroyed service that We have every right to expect

told me it would be done in 1 hour and 30mins. cam back 2hours later still haven't even touched he…read moresaid. come back in 20min. I have a 3 year old with as well. we waited in the car and came back in 25 mins later. he tells me 2 more minutes just finishing up. I feel if you know it's only you give yourself more time. I didn't want to hangout there that's why you're should give an accurate time on when you should be done. I was the second persons to drop off a phone.

This place is for real. Honest employee who could have ripped me off for a new screen for hundreds…read moreof dollars but showed me what was cracked was the protector and not the screen. He removed the cracked protector and replaced very quickly and efficiently. Highly recommend.

Visited this place recently to get items for a DIY project, as you entered, you will see the UPS…read morestore on your left side and checked with them, and the person was friendly and gave me some suggestions. Then, as I entered the store, staff greeted and went to my section to gather materials, and my items were in stock. They have organized it well and are easy to find.

Good selection and friendly staff…read more Nice to physically look at and feel a new product you are considering

Brooke was a lifesaver whilst juggling many responsibilities. She acted with great efficiency and…read morepoliteness

These folks are always friendly, accommodating, and do a good job. I recommend them..........read more