I have learned over the years that kindness really matters to me. When I am treated gruffly or…read morejudgmentally, that is the end of my bringing my business to that store! When I stop by Cactus with a problem, I always leave feeling better because Monica and Frank are good people who are just naturally kind. And, Frank is really good at solving problems!

We contacted Cactus to help set-up a new smart TV. They claimed to be able to be provide that…read moreservice. After 4 hours at our home the technician was unsuccessful but still charged for a full-service. A very expensive charge for something they were unable to diagnosis. A troubleshooting fee would have been reasonable. Disappointed.

A bit annoyed. I brought my PC in because it wasn't turning on, stating that I had tested the RAM…read moresticks and GPU, and had tried installing a new PSU but that hadn't worked either. I thought then that the motherboard or the CPU was probably the issue and stated as much when I gave him it. 100 dollars and a week later he calls me saying that he also believes it to be the motherboard or CPU but can't test which specifically since they don't have testbeds for AMD CPU's. This seems absurd to me given AMD is ~30% of commercial CPUs. He then tried to upsell me by asking if I wanted to get a "real" intel CPU/motherboard combo. I feel that I have essentially paid 100 dollars to be told something I already knew.

Brian fixed my iPhone and I appreciate his thoroughness and easy communication. He was flexible…read morewith making appointments and obviously knew how to fix technology

It's crap they promised no black out going to orfinio deary no reception customer service is…read moretotally crap also. When you go there and see the store is locked up then to come to find out there were 49 people who dropped inland cellular because of the same problems over and over again. You spend more time in the store because the phones don't work

baught 2 phones at IC neither worked called to complain had no service they did nothing and then we…read morewere told to return them and we did and they still refused to credit us the 500.00 so we are seniors and we are out the $. They could care less they just take your money and then do nothing. Do not use these people! Buyer beware..

EXCELLENT customer service. Friendliest staff this side of the polouse valley! They ALWAYS are…read moreeager to help!

If they have improved their staff it is great. the last time I was there a very rude manager was…read morelecturing anybody he could corner on really stupid things. Obviously he wanted attention more than customers or to be helpful. Before him it was a perfect place to pick up items you needed.

Inlands service is terrible! My phone never works with any of the towers. There is no 5G and they…read moretold us a year ago that it would be a couple of weeks and the towers would be upgraded. The tower in Kendrick doesn't work, we never have service at our house or work. I wish someone else would buy the tower from them. Also, very expensive for no service. When you call to complain they just tell you to switch carriers.

Horrible customer service! Linda kept asking what so I spoke up then accused me of attitude. Hung…read moreup on my provider when all we were asking for help with was transferring my 83 yo Mother to my account.

I dropped my phone one too many times and the sensor finally went out. Rob spent all the time he…read moreneeded with us to get things worked out meanwhile working with SEVERAL other customers unanimously. I was in a terrible mood and he continuously made friendly conversation, keeping us engaged and was able to help every one who walked through the door. He was not only professional but also personalable and collected through the chaos of helping everyone who came in. He was the only one working and didn't get a break because he was so engaged. You're a gem and Verizon is lucky to have an employee like you. Thank you for your help, and for being nothing but nice when I was so overwhelmed.

Since I have to give a star, one is all I give. I have been going to this TCC Verizon since 2017…read moreand unfortunately, this experience was not great. I went in with my daughter to get her a new phone and the "kid" behind the counter didn't say much, almost like I had to pry the answers out of him. I wasn't offered any deals, he barely talked, and honestly was treated like "why don't you know this" about the phone. Then when the phone came in, I wasn't called but checked my Verizon account to see if it came in. I was helped by a different person and although she was pleasant. The other worker was wearing sweatpant joggers and T-shirts with no Verizon logos. I mean obviously, it was pajama day Thursday at work. He asked the customer he was helping, "So, wanna go kill your lungs". It was very unprofessional all the way around. I do miss the other ADULTS who used to work there.

Very helpful staff! Easy to email them and have them printed I just go and pick up when I can…read moreduring their business hours. 8 cents per piece of paper printed (black and white) is a deal if you don't have a printer. They do other printing jobs as well but I can only write reviews for regular paper because that's all I print from them. Will be doing more printing here only from now on! Thanks for all the help!

I couldn't suggest this place more! The guy who helped me was amazing, kind, professional, and…read morebasically did the impossible (I had a tricky predicament that I needed help with). Huge thanks again to them, and their help!