Went there with grandson to get him new watch and phone. Asked multiple times for monthly total for…read moreboth combined. He quoted $86 but when I reviewed new bill it's actually $109 because he was only telling us price of phone not phone and watch. To return watch there is restocking fee . Bad business. Will never go there again for any of the 7 lines on my account. UPDATE John did call to apologize about the misunderstanding.

I came in with my toddler for a new phone case and screen protector. Without asking, as I was…read morechasing my daughter around the store, he put the screen protector on my phone. On the way home I noticed a black dot had been sealed under the protector . I returned a couple days later and the same employee said it was my problem and would not offer a replacement. If you need a Verizon store go to the one in the mills. Bigger, cleaner and better service.

Sam (the owner) has to be the friendliest, helpful, and honest salesman I've encountered in a long,…read morelong time. Thank you so much for all your help and awesome service, Sam! I highly recommend coming to this location to do your Boost business, even if it's out of your way.

Do not use this company. They lie. They are rude. There service sucks. Don't get there insurance…read more You have to wait 2 months to get new phone if you lose your phone. Still pay for there services you can't use. Pay for a deductuctabe. Can't activate old phone. A lot of there worker are from other countries you can't understand them. There are a rip off.

I brought my iPhone 6s with a shattered screen in for repair. It was done within 30 minutes but I…read morediscovered the fingerprint scan wasn't working. I brought it back and he figured out the issue and had that fixed in another 15 minutes. I felt it was worth the $125 to get it fixed while I was shopping and the price is as good as anywhere else. I left as a satisfied customer. Edit: screen has been intermittently dimming and sometimes goes out completely. Looks like they use the cheapest parts they can get. Update: shoddiest work I have ever seen. Didn't even put the two screws at the bottom back in. Kept wondering why my screen wouldn't stay down. Never, ever go to this place!

Before sending in my iPod Touch repair, I googled this company. There were quite a few complaints…read morewith a few happy customers. Thinking that unhappy customers are more likely to post complaints, I took the risk. I have to say that the computer ordering system they use is very confusing and leaves much to be desired. But, my repair was completed in a reasonable amount of time. DigiExpress was a MUCH better experience than my local go to iPhone repair shop who took over six weeks to eventually lose (and replace) my iPod and confessed later that they outsourced my repair. I really wanted folks to know that although I'm pretty neutral on DigiExpress, they are at least a legitimate company. I'll shop around again for my next repair, but will use them again, if the numbers are in their favor.

In short, terrible experience, mediocre selection, lack of ability to truly compare gear, and poor…read moresalesmanship. I drove 1.5 hours to get to this McIntosh dealer and was very excited to try out and see the amplifiers, pre-amps, integrated amps, and listen to some high end speakers. My experience started off with me looking at a Rotel amplifier and having the older gentleman run over to me (yes I said run), to inform me that "we do not allow our customers to touch anything in here". Okay sure, most of it is a few grand. I explained what I was looking for and after 20 minutes of discussion, the gentleman felt we were just "circling the wagons"; my request was simple, what do you recommend for my home theater setup. The selection was okay and I was able to listen to some B&W 800 series, see a few McIntosh amps, etc. but their setup does not allow you to switch between speakers or different amps/preamps, making a comparison of the different equipment in the room useless, unless you are solely into the aesthetics of the gear. Butch's had a few older pre-amps for decent prices (I would still rather take my chances on Craigslist or Audiogon), a sound room, a projector home audio room (not too useful), no power conditioners in stock, unmarked prices on basic stuff like cables, etc. The salesman did one smart thing: when I listened to 2 different systems in different rooms, while not letting me choose any music, he did use the same song on a CD, which made the sound comparison easier. The biggest issue was that no matter the technical question or request for recommendation, the answer was just "how much do you want to spend", which in no way is helpful. I want to know what I am buying, why it works well for my setup, why it is special; the price has nothing to do with what works for the customer. If you do not want to know what you are purchasing and just need to empty your bank account, this may be for you. The products of course are the highest quality, but my customer experience left much to be desired.

Having been a steady customer for over ten years I highly recommend Butch's sound and vision. The…read moreselection varies from budget to high end, depending on your willingness to part with your money. Butch has been in the audio business over 50 years and can answer just about any technical question presented. Butch takes the time to allow you to preview various systems and equipment options available in your price range. Butch is on a first name basis with the owners of most of the major equipment manufacturers and attends most of the annual audio and video presentations held all over the US. Make a list of your questions and head to Butch's Sound and Vision for a rewarding experience.

I had a deeply troubling experience at this location involving an employee named John Kelly. During…read morea phone upgrade in 2024, I was asked to sign physical paper forms, which I later learned from the Cranberry corporate store are not part of T‑Mobile's authorized process. After signing, I discovered I had been placed on a plan I did not agree to, and my bill increased from $73 to $134. When I questioned the discrepancies, the employee became verbally aggressive and used profanity. I escalated the issue through T‑Mobile's regional management and Asset Protection, but no resolution was ever provided.Since then, I have experienced multiple public harassment incidents from this same employee, including one that resulted in a police report being filed. Another incident occurred recently at Walmart, where he confronted me again and made threatening statements. The responding officer was already familiar with him from prior incidents. I am posting this review to warn others to be cautious. I hope the franchise owner and T‑Mobile corporate take these issues seriously, as this pattern of behavior poses a concern for customer safety.

I have switched to T-Mobile and needed help overwriting the new number to my current phone number…read more Kyle at the Butler T-Mobile store explained everything and was very personable. I had to go back and this time Rachel helped me. She was very professional and efficient. She accomplished everything in minutes. I highly recommend this store. Rachel was also very friendly. I didn't have to wait and was greeted upon my arrival. I had a great experience both times.

The deals on your advertisement look pretty good. Free phone and low rates. The free phones are…read morepopular models with great features. The services you advertise have lots of great features and the prices are very reasonable.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

Make sure when you trade a phone in you get the value you were told. Do not take the new phone home…read moreto do the transfer of apps and data and then bring your old phone back. They did not credit the account with the value of the trade in.

I went to the store to get a new phone. An associate named Shakerah set me up with my new phone &…read moretold me that I had $150 in free accessories to use that day only because I had upgraded my plan. Flash forward to 2 months later & these charges for the "free accessories" are showing up on my bill. I went to the ATT store to resolve the issue. Shakerah was there & the manager didn't even bother to involve her to try to solve the issue. The manager Cayla basically told me that since I had been using the case/screen protector on my phone I wouldn't be refunded for any of the accessories I was LIED to & told they were "free" because of a promotion because it was past the return time & I was using a few accessories. This ATT store will give you false information & not help to resolve it .. never going back

Tmobil was my third and final stop in the search for a new phone and possibly new service for my…read morebrother and I this is right in the mall for easy peasy visiting popped in late close to closing time met with super friendly service no rush they said Heard about the out the door price plan you cannot beat Tmobil seriously no playing games just a price and its THE price no extra anything ok yeah Im'm reading like a Tmobil commercial one price covers service, hotspot, texting ,calling, mlb, I might be forgetting some other extras Go on in these are not scary sellers Jazzie helped me she is awesome so that first visit I left I forgot ;didn't have my debt card came back two days later Jazzie remembered me got me set up. At the time they had excellent deals on iPhones so 20 minutes later I was out the door with 2 new phones and a phone number I am happy with yes you can get what ever area code you want Tmobil all the way

I went in for a free screen protector covered in my protection plan. Anthony gave me excellent…read moreservice. Quick and out of there! Highly recommend, even in a pinch!