I walked in not expecting much- only review is 1 star, and it turns out it's an authorized…read moreretailer, not a main store. But it was handy, and we gave it a shot. And received superb service, no big sell, and left happy. Mom needed more data, and we got it, cheaply. She probably needs a new phone, and we got some suggestions, but no pushiness. The lady was super patient and empathetic with mom, and laid-back. I'll still probably go to the big stores for most needs. But the wait here was shorter, we got at least as good service, and I'll actually consider coming here when it is time for her phone.

Had an excellent experience and Chad did a great job helping me out. Chase was so kind and…read moregenuinely nice to talk to.

Top notch customer service. Despite the fact they were closing in 10 minutes they took the time to…read moreexplain the current deals and sales. They listened to our responses and were respectful of our answers. They weren't pushy they took time to make us feel comfortable.

I must say, this T- mobile store goes above & beyond with their customer service. Their manager…read moreRihan, not only does she provide comprehensive cell phone service to customers, but she anticipates what obstacles or difficulties customers can encounter during their experience & is able to help them navigate this. This place truly cares about their customers & I will surely refer all my friends to this particular store !

Ben was great! He was extremely kind, helpful and knowledgeable!…read more Very much appreciated his customer service and support.

Stoped in to check on if we could upgrade. Ben was super helpful in explaining everything. We ended…read moreupgrading our phones. Ben got us in and out super fast and was very friendly. Will def go back.

I usually go to corporate Verizon stores, but I've stopped in a few authorized retailers for little…read morethings (accessories, mainly.) Today, Mom needed a new phone, and Sweetie recommended this location. It's pretty new, though this mall has been here for a couple of years now so I'm surprised this hasn't been reviewed yet. But, she recommended it because it's not busy, so that kinda makes sense. We got excellent service, and friendly attitudes for an older user and a bored toddler. Lots of recommendations for what to do nearby (distractions, and food.) News on area businesses (the closed bagel shop, the old Russian deli, the much-missed bookstore.) Prices seemed reasonable (for cell stuff.) No hard sell; she got what she wanted. I'll keep this in mind for accessories and maybe new phones. Still best to go to corporate stores for technical issues, I think, though these guys could at least do some triage and point you in the right direction.

I wish I could give this a higher rating but honestly it was a waste of my time…read more My laptop died and it was the battery that I needed to quickly replace since I was teaching a class in 5 hours. They opened at 8 which was great! But I was first in line and there was only one worker. I kind of felt pushed out because he quickly looked and told me they didn't have it so he could get to the other customers. It is what it is. I honestly thought this store would have carried batteries for PC laptops. I mean that's the name of the store! Might need to change the name to "Maybe Batteries "

Went to Batteries plus on Cemetery Rd in Hilliard as walk in for a bad iPhone port connectivity. I…read morethought I would need to get a replacement port. Seen immediately and the lady said let's try cleaning it first. She did this and phone worked well. Fixed!! No charge for her service. Very pleasant and efficient establishment. Have been there before for car battery and multiple other tasks. Each time my experience has been excellent. Would highly recommend and will be back for future issues.

Today I had the highest customer service experience here, and it started with me being a little…read morepeeved with the place. But it wasn't their fought. My phone died, it was time to get a new one anyways. So I came here, where I usually come for phones, where I picked Virgin Mobile for a no-contract carrier years ago. Problem: they don't carry Virgin Mobile any more. The company, Sprint, decided to place VM in big box stores exclusively, defeating the very purpose I selected it--for stores like this. Instead I went to that toxic, national embarrassment known as Wal Mart, and predictably hilarity ensued--I couldn't authorize the phone--so I came here a second time, resolved on switching over to Sprint's other no-contract company, Boost. For the second time I was peeved at the place. But it wasn't their fought. Because Virgin and Booth are the same company, if I was to keep my number I couldn't have the sale price. About this time my Irish temper was about to explode. Nicely, the clerk here, did me a solid. He took my phone and called his contacts to find the problem. This became a ordeal, and he did it with out no payment or possible sale at all. Meanwhile he was helping customers, taking phone calls, and juggling phones. Eventually he discovered the problem which was that I was boned. Wal Mart did something wrong, and it would take a total redo of my account, loss of credit in it, and another phone number. No thanks. But doing what the clerk did is why I love this place. There was no reward for this kind of help, but he did it anyways. Five stars. I am thinking of just paying full price, or going with another number to switch over because of great service like this.

There alright so I walk in there hit with all this people practically saying buy it buy it buy it…read more That's why I give this place 1 star

great service and great pricing and the also fix phones always got a good selection and many…read moredifferent services

I couldn't be happier with the experience I had here. You can have a very honest and trusting…read moreexperience. These guys saved me from Verizon and I'm very excited about that. I'm officially paying less, for more. Everyone in the store is very friendly and very knowledgeable on what they are doing. Good staff. Nice location. If you're interested in what Sprint has to offer, I would definitely recommend going to check these guys out.

The service here is great. Holly was very patient and helpful. Probably one of the best sprint…read morelocations I've been to.