Taz has had my husband's laptop since January and it still is not ready. He must have blocked me…read morebecause my texts indicate "not delivered". We have left voice mails, but no responses. I say it isn't ready, but we don't know since he will not respond to calls or texts. He did fix my phone screen and the turn around was fast; however, the work on 2 laptops belonging to my husband hasn't worked out so well. We know he has been sick; however, we would just appreciate an acknowledgement that he still has one of our laptops and the charges have already been paid. He required full payment up front, so that is what we did. The work he did on my husband's first laptop cannot be "recognized" by the laptop, so $250 down the drain. Now we don't know the status of the second one he has had since January, but we paid $150 up front. Thus, the one star rating.

Unfortunately I have to change my positive review to a negative one. The home button on my son's…read morephone wasn't working completely when I brought it to them but shortly after the repair, it got worse and was loose. Thought it was odd, but my son didn't mind so whatever. Fast forward a month or two and the phone completely stops turning on. I have a professional background in repairing Apple devices so I decided to just fix it myself when I got the time. Well, I finally got a chance to open it up and as soon as I did, two tiny screws fell out. I assume those go to the home button assembly, as the assembly and home button are completely loose and the only thing holding that in is the frame of the phone. Less important but still notable - the frame was also missing one of the bottom screws. Upon further inspection, the battery cable was not completely attached which explains why it wouldn't turn on at all. It was also missing the plate that goes over the battery cable. I reconnected the battery completely and was able to get it to boot up but now it's stuck in a boot loop. I have never seen such sloppy work and can't believe they thought it appropriate to charge for such work. I feel extremely ripped off.

Not friendly location. Do not go if over 50 years old. Not very friendly. Traveled to Jacksonville…read morelocation and they were very professional and friendly.

Worst in-person customer service experience. The employees were hiding in the store with all the…read moreinterior lights out with a handwritten message on the door stating "We don't know anything about the service outage." or words to that effect. Then, upon entering the store, the employess were IMMEDIATELY hostile. I asked the curly haired disrespectful male employee for my contract buyout to which he became personally offended that I'd want to cancel my contract. "May I please have my contract buyout? This outage is unacceptable for my business needs." That's all that was said, and in a normal tone of voice. This kid looks at me and states "I have the right to refuse service and I'm refusing you." This kid HAS NO PLACE in customer service and should be retrained or fired. He intentionally started a problem and argument where there was none. Then, the female manager wanted to question why I wanted to cancel during a "nationwide phone outage". A completely untrue statement. All other networks were performing as designed. AT&T was the only problem network at 11 a.m. She finally gave me my buyout, with anger and condescending language. These employees were PERSONALLY offended by my feelings on the network outage and potential cancelation of my contract. They whined about how they've been "getting yelled at all day". Well, maybe if they were properly trained in customer service they wouldn't get yelled at so much. Maybe if they had empathy and understood why people were upset, they wouldn't get yelled at so much. I have a $2,000 dollar phone and $150 dollar a month phone bill which were essentially turned into a worthless pile of crap for almost 7 hours today. Business calls, GPS, email and everything else completely unusable. The inability to even call a tow truck or ambulance is ridiculous. So, yeah. I wanted out of my contract. Now, after the experience in your store, I'm definitely taking my business elsewhere and will encourage everyone I meet to do the same. I'm not expecting the owner of the store or AT&T to do anything to rectfy this problem. I'm sure it's all on the customer, meaning myself. This will be reported to corporate and the BBB.

Jason was able to work with my schedule and helped me quickly! Took him no time all to fix my issue…read moreand i was on my way! Saving me a few hundred dollars too by the way. Will definitely be a returning customer and sending all my friends.

Literally right down the street from me, super convenient because it's a drive-thru, not only…read morethat..... everybody is so cool! It's a family-owned company. 10/10

I came back to this place because the owners response seemed honest; although I did not say who I…read morewas and paid normal retail price for replacement screen. Customer service was exceptional and the replacement screen functions properly. Highly Recommended.

After reading the reviews of the Verizon Stores on Amelia Island and on State Road 200 in Yulee, my…read morehusband and I decided to head north to the store in Kingsland, GA. We believe that it was worth the half-hour trip to drive to this store, and we highly recommend our sales person Jared. We were treated fairly, and the customer services was great.

Brandon the manager at the Kingsland, GA location was amazing. He helped my family and I get new…read morephones and helped us get the best deal we could get. I will definitely come back if it means I get to work with him.

Loved the customer service I received. She quickly helped me switch my cell phone service with no…read moreheadache and gave me some awesome deals!!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Saint Marys store today.