I cracked my screen on my phone today and I stopped in Verizon in Midtown. One of the…read morerepresentatives ask me how could they help me I told him I cracked my screen. He said sure no problem let's take a look he pulled up my account and he said I have insurance he said great thing that you have the insurance. He said you'll have to fill out a claim of course I couldn't see anything on my screen so he was very nice and professional he filled out the claim for me did all of the work he found the location of the you break it I fix it nearest that had the type of screen that I needed he gave me the information the address of reference number and everything he was very professional. Thank you Daniel

The manager could be a little more respectful to customers. The conversation quickly went south…read morewhen she asked me in a insincere attitude "if I am okay", insinuating in front of other staff and customers if I have some mental or psychological issues. It's their loss, not mine. I had planned to open up five lines for my company for my employees.

RED FLAG! Went in for a battery and back glass replacement for iphone…read more They stated that if THEY cracked the front screen during the process then I would be charged for ANY OF THE DAMAGE THEY CAUSE! IF/WHEN THEY BREAK IT, YOU PAY FOR IT! STAY AWAY!

Brought my MacBook in because it was running super slow and honestly I had no idea how to fix…read moreanything myself. Techy got it working perfectly and so fast! Special thanks to Francisco -- he's extremely tech-savvy, professional, and has amazing customer service. Highly recommend!

What a good place…read more Needed my daughter's iPhone screen replaced; I was undecided about where to go. The mid day tech was very friendly, explained my options vs buying a new phone, etc. even offered (not pushy) the screen glass protection plan they have. Indicated service would take 1 hour while I was thinking in day or two. Picked up the phone later in the evening and here goes the best. Screen protector was not adhering properly, they tried 3 times. For me it was OK (imperceptible) but then the technician said. "I can't charge you for the screen protector that I am not happy about, leave it on but I won't charge you for it." Honesty and transparency.

I had an excellent experience at Techy, North Miami. There was an issue with my ipad- I wasn't sure…read moreif it was the battery, charging port or or or.... I was taken care of by Dan and was impressed by his composure, product knowledge and professional skills. He reflects well on this company. I think we all get a bit crazy when our electronics are acting up but Dan, at this location, calmed me down, fixed the issue and sent me on my way. Again, great experience! PS: dirty charging port, which he cleaned and with no charge.

I had a great experience at this Apple location. Julian assisted me with my purchase. I needed a…read morenew laptop because mine was centuries old. He recommended that I get the apple care just in case I break my laptop for any reason. I caved in and got it. Julian was absolutely wonderful, he was kind and funny. Made the experience very nice. He assisted me with acquiring a student discount by logging into MDC. I would definitely recommend you check this apple store out. It is super big and there are so many options of computers, phones, watches and tablets to choose from. You definitely have to go check out Julian while you're there, he also teaches classes such as coding and much other cool stuff.

I went to the Apple Store in Aventura Mall because my iPhone 15 was repeatedly turning on for only…read morea few minutes and then restarting. It was also showing me a "plug into computer" logo when I tried to turn on the phone, which indicated that it needed the computer to turn on. I went to the Apple Store for help because I did not have my MacBook with me. When I arrived desperate to fix it, because I am on vacation with no access to my personal information without a phone, I plugged it into one of their display Macs to try to update it. The staff understandably questioned what I was doing and initially wouldn't help because I didn't have an appointment. I explained that I was traveling, had no access to my banking, flight info, or navigation apps, and needed immediate help if possible. I couldn't go a day in a city I don't live in without a phone. They then kindly took my phone to the back. I do appreciate them doing this, and trying to fit me in. But after waiting over an hour with no update, I finally asked them what the status was of my phone. I was told it was a logic board issue and that I would need to buy a new phone or pay hundreds in repairs. My phone, which had been turning on for short periods before, is now completely unusable and stuck in recovery mode after whatever the staff did to it in the back. Now it is not turning on at all. It never did this before it was handled by the staff Now my phone is completely unusable, stuck in recovery mode and not turning on at all, which it was not like that before. This left me stranded without access to critical apps and information while on vacation. I understand hardware issues can happen, but the lack of clear solutions or support and leaving me without a working phone was extremely frustrating and stressful. This experience was very disappointing, especially given the high cost and reliance on Apple devices.

I am an Information Technology professional with more than four decades in the business, My desktop…read morecomputer was old and needed to be replaced. I researched smaller independent companies in the Fort Lauderdale area. I hoped to receive more personalized service and created a short list. I made phone calls and inquired about computer replacement and configuration. When I called BBM Tech Computer Solutions the call was immediately answered by Brandon Mannie. I explained what I desired. He asked questions about the functions used on the computer. He listened and told me he would send me an eMail explaining hardware options in addition to options and suggestions. Immediately I made my decision to work with Brandon and BBM. We talked. I made a hardware decision. A acceptable bill of charges was presented to me. I agreed and the desktop replacement was initiated. I happily paid the deposit requested and Brandon acquired the new desktop computer. Off site he then preformed the necessary software loading and configurations. At the agreed upon date and time, Brandon arrived with the new hardware. He seriously worked moving the files from the old desktop to the new. He made sure the applications, profiles, related data and other necessary items were on the new computer and working properly. This computer exchange also included moving from Windows10 to Windows11. Brandon described some of the differences and was patience with the questions I had about this new operating system. I am most impressed by the professionalism and skills I experienced by BBM. I was encouraged to call them if I ever have questions. They are willing to do post installation support. Like I mentioned above, after more decades in the IT business, I am most impressed by BBM . If you have a computer issue or need to upgrade your system, contact this company and you will not be disappointed. I admit that I seldom recommend things from books to restaurants to motion pictures to anything, BUT I wholeheartedly will recommend BBM Tech Computer Solutions. Do yourself a favor and if you have a computer problem or issue, give them a call. You will be pleased with the results!

Great find! Finally a no hassles/how can we "milk this client"! Just talk with client, find out the…read moreissue and resolve. All done remotely. I've researched several service providers on YELP and most of them even with good recommendations try to find a way to have you do an annual fee and then charge by the hour. NO! just give me a service that is direct and knowelgeable and these guys fit that bill.

I went to Miami for vacation & i shattered my phone completely . What an inconvenience, but after…read morenetworking I was referred to Fino who had my phone back operating in 15 minutes . Fino was amazing & very considerate while assisting me .

I had a quick and easy time at this repair shop. I talked with both the clerk as well as the owner…read morea they were both extremely helpful and attentive. if I ever have another techno issue, I will surely swing back into Fino's shop.

My experience was amazing the stuff is extremely knowledgeable and the best part is it's affordable…read morethan most places!!

Excellent experience. Very nice guy. And extremely reasonable prices. Much better than any other…read morestore I went to. Explains everything up front. Will definitely go back for customization.

We bought an iPod case for iPod 4. When we got home to try it it doesn't fit and on the box there…read moreis a sticker over iPod 3 replaced w an iPod 4 sticker. $15 total waste of money and a scam, SCAMMMMMM

I was walking around the Galleria Mall and I saw this electronics store. I went in to check out…read moretheir phone cases and to learn more about the business since I had never been there before. iFixandRepair is a national chain of stores with over 100 locations all over the USA. They specialize in cellphone repairs and other smart devices such as tablets, computers, drones, game consoles, etc. Their selection of iPhone cases was really good and they had several choices at different price points. Nice to know that if anything happens to my phone, I can come here to get it repaired. The staff was nice and friendly.