Chris at Mobileluv at Aventura provided the best customer service. My Samsung Galaxy S6 Edge charging port broke and I'm not quite ready to purchase an expensive new smartphone yet. Chris repaired my smartphone within 15 minutes and at a convenient cost. I will always bring my Samsung Galaxy smartphone here to be repaired. Thank You Chris. Howard Negron read more

Horrible Service! They use cheap, low quality phone screens for repair that do not even last a month! I tried to speak with the manager about there 3 month warranty and they would not honor it. Never again! read more

Mobileluv - Mobile Phones Near Me - Aventura, Florida

Worst place ever. Took my ipad for a glass replacement and what they said would be 3 hrs lasted nearly 3 weeks. Always coming up with excuses and never called back to tell me what was happening. Very unpleasant and unprofessional. read more

DO NOT GET A REPLACEMENT SCREEN HERE!! This is the first Google review I have ever written because I am that angry at this place! I had an iPhone screen replaced and it had terrible resolution. The brightness of the colors was noticeably different, but that was not even the worst thing. The pictures were blurry if you tried to zoom in and sometimes you had to click on something several times for the screen to work. Also TERRIBLE customer service at this place. Their lead technician told me not once but twice that I could get a refund if I had any issues. He told me that when he installed it and then again over the phone. When I went to get a refund he told me that they didn't do refunds but that he could replace my screen again for a better quality screen. I had already told him over the phone that I was going to Geek Squad to get an actual iPhone screen. He lied to me about getting a refund and made me waste my time going back there. read more

These guys do not understand what they're doing, they broke my iPhone and say it's because of not a rightful update, I updated the phone and after that the problem did not disappear, until this malfunction I came to them twice because of the malfunctions in my iPhone after repair in their company, in general, I spat on them and decided to go to another service, and to them I do not advise anyone to contact them, it's better to bypass the side of these workers' grief. read more

I brought my iPhone to this facility and they fixed it within 20 minutes, good as new! I then brought my iPad back and I'm getting the same quick efficient service. Highly recommend! read more

They LOST my daughter's IPAD. I brought it to repair the screen, I picked it up and wasn't working well. I returned it to the store willing that they fix right the ipad. After a week of excuses they told me they gave my ipad by "mistake" to another person. It's been almost a month and I haven't had any solution to the problem. STAY AWAY FROM HERE!!! read more

I went to Phone Techs to do a re-up to a simple mobile phone and they applyed it with wrong pin number!!, So for 2 days thanks to these morons I couldn' use the phone. I lost important phone call related to jobs. These 2 kids are morons. The guy is working slowly with no effort ( with just a bit of manners he thinks everythink is ok). Stay away from these amateurs!!!!!!! read more

Fast and efficient service. The prices are comparable to similar mobile repair shops in the area. The guys are very professional and friendly. Will recommend for mobile repairs read more

HORRIBLE service... Took my daughters ipad with a simple screen crack... they took my $110 then returned it with the screen NOT WORKING... I called the RUDE manager lady and she gave me a non-sense explanation that they needed to change something else for an additional $150.... I said I wanted my money back and she refused... then she ignored me... She gave me owners email "Kevin" and I emailed and never got an answer.... Now I disputed with AMEX. Really bad bad service and customer service attitude.... will NEVER go back... read more

I lost the volume button on my Samsung Galaxy. I went to the Verizon store and they told me I would have to submit a claim on my insurance and it would cost me $100, I went to Phone-Techs and for less than $10 my phone was fixed, I was in and out in less than 5 minutes. read more

You will walk out of here wishing you hadn't wasted your time and money. Their policies and prices change depending on who is there. To top it off, the quality of their replacement screens are EXTREMELY low quality, yet they charge top dollar. Abhorrent business. Save your time and hard earned money. Do not ever go here. read more

My experience with Phone-Techs was quite positive. I came in around 6:30pm on a Saturday (closing is 8:00pm) to have my Samsung S3 glass repaired. They were up front with pricing and told me exactly how long it would take for the repair. They called me to let me know when my phone was ready, even though they had just approached their closing time. The staff was friendly and accommodating. read more

I called and they gave me a price over the phone. I came in and the price went up 25 bucks. I said that's not what I was told. He said sorry I can't do it for what you were told. I went to another store blocks away and they did it for the cheaper price. This was my second time in the store. You get that car salesman feeling from them. Never again. read more

Service was fantastic. Took a headset to be repaired and Paulette was impeccable in her service and attitude. Would recommend this place to everyone. Service minded, friendly and professional on all levels. read more

I've been here, went to get my phone unlock nice place no lines or making appointments. But the sad thing is I couldn't get such done bc the computer was down in California at the time (stupid company) so I couldn't get my phone unlock, I might/hopefully go back to this place again to try once more but other than that awesome. read more

Changed my battery for iPhone 6 plus, never charged to 100%, came back to store, they explained to me that due to recent update , iPhones 6 plus are having charging issues and they are not reaching 100% , However they went ahead and exchange for a new battery. I appreciate that very much!! Really helpful and honest!! read more

So I cracked my screen and needed a quick repair found mobile luv near my house and decided to give them my business as they had the repair fixed within the hr. Unfortunately I had to return 5 more times over a 2 month span to get fixed what should of been fixed in the first place. They replaced the screen but now the screen pops up, my home button gets stuck. If you need a repair please don't go there. Worst experience ever. They charged me $100 and I should of took my money to Apple at least I know I would of gotten what I paid for. read more

This business is terrible .The screen repair is not good. Also they lie about their refunds. They said you can come back to their business if the phone have any issue after the screen replacement to return your money and it's Not true. They do not refund your money. I do not recommend a business that lie to customers. read more

Horrible experience. They were full of lies from the second I stepped in... First it was "yeah no problem just sign here" with a scumbag grin. "It'll be done by 5:30". 5:30 comes around... "it'll be done in a few days", a few days comes around "hey is my phone fixed?" - "No and woops we forgot to call you and we're not sure if we can fix it" - "WTF? Why did you waste my time?!" - Them in a cheeky holier than thou tone "well you can come pick it up and go somewhere else". Bottom line: biggest waste of time, high and mighty staff who think they're better than your dollar, but most importantly they are incompetent and a HUGE waste of time/space. AVOID! read more

Not sure what these bogus reviews are but from a true story perspective if your reading this you are the kind of person that wants to prevent a mistake from happening. I will save you and your phone from repeat stress and complete rudeness from the staff who could care less. One moment they will tell you one price, then repair your phone and tell you a price higher and tell you they can treat you the way they want they have "customers all the the time" and "we don't care about your business." And even if you read this and take a chance on them you have a very high chance of getting back your phone with a feature broken like wifi and have to deal with them all over again. Point is...you want to gamble do it in a casino and not your expensive very important phone and take advantage of this being a big city and go somewhere else with someone else that cares more than the 2% of what these guys will. read more

This place is the best phone repair place I have ever been to... They are very oranganzied and professional! The people who work here are so nice and give you great service!!!! I definitely recommend this place! read more

Worst business ever!! Went there to fix my phone, 2 days later my phone screen fell off and a part of it shattered! This is impossible, so I went to the store to get it fixed AFTER JUST 2 DAYS, and the manager lady told me I would have to pay another $120. Horrible service, and she was rude. Would NOT recommend !! read more

I went here to fix a cracked screen on a mini iPad and they charged $120 plus they told us to get a tempered glass screen for another $25 which sounded like a good idea. We were told it would be ready the next day but got a call and said its not ready and they were supposedly waiting for a part. Anyways it took 2 weeks to be done. We picked it up and about 1 day after the screen fell right off. It wasn't sticking to the iPad. The whole screen not just the tempered glass. So of course we went back and they said to fix that would cost $120. Unbelievable!! Clearly they didn't fix it the first time so they want us to pay again to fix it. Why would we pay twice for a mistake they clearly made. They refused to fix it or refund us he money and the manager was no help. Horrible management. Do not go here! Clearly a scam. read more

I would give them zero if i could.I took my daughters Ipad for screen replacement. There was a crack on the glass nothing major other than that ipad was in great condition. First they collected money from me up front 107$ before they changed the glass which is alredy weird. Lady was rude from the start like she was doing me the favor. I needed this fixed quick since my kids were traveling so i said fine and left ipad for repair. When i got my ipad back all 4 corners of the aluminum frame were completely bent like they were opened with screw driver. After a argument boss lady told me that's how you repair the ipad and technician (a joke) said that's how the ipad was when i brought it. This people are thief's and liars. read more

I purchased a tempered glass cover for my iPad. Before i received the iPad back i was charged $50.00. The tech did a very poor job cleaning the glass underneath so many spots from dirt showed through. I said this was unacceptable and that it looked terrible. The tech removed the tempered glass, then said there was nothing he could do and that i could not get my money back. I walked out of the store with no glass, and $50.00 poorer. Basically i got robbed. This is company that refuses to stand behind their work. They are crooks. Use them at your own risk. read more

This place is the worst. Zero customer service, they broke my sons ipad while repairing a cracked screen and are refusing to fix it. They did not test after it was repaired. They are saying it is not their fault. Do not waste 1 dollar in that store. They are scammers!!! read more

Terrible Customer Service! Choose a different place. Staff was very rude and my screen was poorly assembled. I can't hear from my phone properly because of their mistakes and now I have to get an entirely new phone. read more

Giving 1 star is giving a lot. Worst customer service ever experienced. They are more expensive than any other place...I was never asked if I needed help the whole time I was here looking at the 3 phones they have available. I left after I heard how an employee was yelling at the customer on the phone...Not going back there and am not sure they will survive long... read more

This is the worst phone repair place I have ever been to. I brought in my phone with a Broken screen, and after being charged 140$, I recieved my phone and immediately realized that the screen was not placed in the phone frame, but rather on top of it. I told the manager and she said that the screen did not fit in the frame, as I had dropped it and altered the shape of the frame, but that it shouldn't be a problem. (I knew this sounded like bs but I let it go) However, within one week the screen had fallen totally off my phone and when I went back to complain, no one would even speak to me. Then, I realized that they had not even screwed the screen back in, as the too bottom screws were missing. Terrible service, terrible work. Do not go there and waste your money read more

Initially when I called Phone-Techs to get a quote on the service I needed I was quoted $50. When I arrived in store I was told the price is actually $60. I should have turned and walked out but apparently I'm a masochist. The technician told me I can come and pick up the phone the next day after 6pm. Once I arrived, I was told "Oh you told me you had and HTC Design but its actually an HTC EVO 4G so I ordered the wrong part." Aside from the fact that I would assume a PHONE TECHNICIAN would know what kind of phone he's looking at regardless of what I said I was not called to be informed that I didn't have to drive in the horrible Aventura traffic. They have very poor customer service. It does not end there; I was told to come The following week Thursday/Friday. So this time I called beforehand and not much to my surprise at all the rude little girl working the counter told me that my phone was still not ready. I was informed the rude technician had an emergency and left early and wouldn't be in the following day either. OK so in order not to have high blood pressure I just let it go, came in on Saturday and FINALLY picked up my phone. All I got from the rude Phone Technician was a half ass sorry and the little girl at the counter didn't acknowledge me. Needless to say this store is a waste of time and money. They have horrible customer service and offer no incentives after the stress they put me through. RUN to another store. read more

This is the most unethical, dishonest, and unprofessional business I have ever come across. The technician is amateur at best. The glass on our Samsung S3 was broken, but the phone was working when we arrived at the store. After he "fixed" it, it never worked again. He not only did not accept responsibility, he was disrespectful, rude and volatile. He took advantage of a teenage girl who did not have the life experience to handle his manipulation and deflection. When called to task, he disassembled the phone entirely, without permission. He only had permission to change the glass. His work was shoddy and destructive. I took the phone to another IT professional who strongly suggested this guy ruined the phone. Phone-Techs aren't qualified to work out of their car trunk. The manager is equally rude and recites a script instead of addressing the incompetency and unethical practices of her staff. There is no integrity or moral compass here. Save your time, your peace of mind, and probably a lot of money by going elsewhere!!! read more