Went to pick up an order of a new iPhone i placed from my Verizon account as an authorized…read moreuser/account manager. But was given a hard time upon pickup by an employee named Jeff at this Medford location. Once he saw my name wasn't showing up on my account he stood up, put my order back, and proceeded to help the next customer. Even when i was trying to verify with Verizon, showing him my name is down as an authorized user he still dismissed me and rudely told me to ask a different representative in the store to help me because he wouldn't give me the phone. Rather than trying to check my account again, refresh the page and offer to help or show any kind of patience he quickly dismissed me left me to figure it out on my own. Only until another Verizon rep Rolisa came to help me as she over heard the situation and even apologized to me for how Jeff spoke to me and how he treated me. Rolisa quickly and easily refreshed my account, saw my name was in fact present on my account and efficiently assisted me to my pick up order and new phone. I greatly appreciate Rolisa's help but i am deeply disappointed in how Jeff treated me in front of other customers and his own coworkers. I've never had a bad experience with Verizon customer service, my family has used Verizon for 20+ years for phone internet etc. so this encounter was quite uncalled for and shocking to me. I have already submitted a formal complaint to Verizon corporate.

Exceptional salesmanship from the representative Eddie, he communicated everything accurately, with…read moreno hidden fees and I am very pleased with my new service and phone! Thank you Eddie, great customer care!

Stephen the sales associate was very helpful and knowledgeable. He was not an aggressive…read moresalesperson that sold me something I didn't need

Place stinks , employees stink. They aren't helpful at all and are just there to collect a paycheck…read moreand help teenagers get their first overpriced , crappy service cell phone so they can have issues with it non stop

I had left my phone on my car and drove on Nichols road and it fell into the road and was run over…read moremultiple times. I brought it in to Shawn and he fixed it no problem. It was fantastic customer service and Shawn is very polite and professional. He made a day that could have been someone's worst, into a very pleasant interaction and amazing customer service. I would recommend this store to anyone with electronics, not just phones as well.

After bringing the phone in for a second time to have it fixed again for the same repair, I had to…read morewait again for them to repair it. Please, everyone, do not leave that store until you test out your repaired phone. This Centerea location will fake you to believe the phone has been repaired, but actually, it may not have. Once you walk out that door, it's on you. Check out your phone.

Jose and his staff are fast working, and helpful. They helped me filed a claim and fixed my son's…read morephone screen with all in a half an hour and we were in and out super quick.

A laptop I got from a friend was locked. I couldn't open it. I brought it to uBreakiFix. Ray fixed…read moreit the same day and for a very fair price. I was very grateful. It was nice to work with Ray. Richie F

Was having some issues with my personal phone regarding the charging port and having come to this…read moreplace with phones for other people in the past and it being hit or miss, I was a bit skeptical. However, with this visit, I have to say Fix Me Now hit it out of the park. First off, over the phone, they quoted me a price that was much lower thank the competition in Commack. Secondly, when I went in, they found me in their system as having been a repeat customer. Finally, after the work was done to perfection (after about an hour's wait), the phone worked great, the charging port was like new, and they even knocked off $5 off the quoted price for being a repeat customer. Phone is now fully operational thanks to this establishment and given the quality and level of service I received, I'm moving my rating to five stars!

I broke my iPhone 6s Plus screen pretty bad. Came into FixMENow and got it returned brand new with…read morea temper glass screen protector for 140 bucks. I thought it would take a few days but the Han, the guy that works there fixed it in 30 mins! The phones working great! Good quality and service

great customer service from a gentleman name Eddie came in to get a cleanup for my ps5 had…read moreoverheating issues and got it fix no problem ps5 looks brand new and it's running great

I usually would not take my time to review a store, but by god I'm impressed. They were $40 cheaper…read morethan the last phone repair place I used and it took less than half the time. Not joking, literally 5 minutes and my phone was fixed. Even gave me a free screen protector. Would highly recommend.

Amazing customer service, reliable, knowledgeable and extremely informative in regards to…read moreinstallation of my cameras. I'll Highly recommend and most definitely going to refer and use for future projects...most important they did a perfect and clean finish...

My experience with Phase One Cabling has been spectacular! Very professional and knowledgeable…read moreteam. They are up to date on the latest security technology and does an excellent job at explaining "techy" details to the average person. I recently got an extension to my wireless access point setup, Nest hello doorbell setup and google product installed and weeks later everything is still working without any issues! I would certainly recommend this team for any and all looking for optimal home security and other IT needs.

Gave employee Will 108.00 and he only paid my bill for one month and it's 54.00 a month. And he…read moretelling me I have to call customer service crooks stay away

BY FAR THE BEST BOOST MOBILE YOU CAN GO TO…read more The employees there know what they are doing and know to communicate with the customer service technicians to get you the best deal possible! I just upgraded to the iPhone 11 and I plan on getting the iPhone SE for my mom not too long from now. They made the process smooth, informative, and clearly explained my options to me while helping me throughout every step of the way. If all boost mobile stores could be like this, there wouldn't be a need for any other service provider! No shady business and no games. Just clear, to the point, service. - Mario