When we started getting intermittent "Insufficient Signal" notices on shows we had our Tablo OTA…read moreDVR set up to record, we gave Connect Tech a call for service. Dave arrived with an assistant and quickly diagnosed a weak amplifier up on the antenna. They brought out the 40 ft ladder and had the new amplifier installed in about 30 minutes. That visit was two weeks ago and we haven't had a single missed program since. We continue to be very happy customers of Connect Tech, highly recommending Dave Riollano and his team!

Called and came out next day. Very responsive and helpful. Would definitely use again.read more

I've used Ed since an ice storm in 1996 knocked out the phones in my telemarketing center. Ed set…read moreup new lines for us so we were the only ones in our building with service. Another time he ran data lines through abandon pipes under our warehouse so we could connect the buildings without having to add more wires. Ultimately, using the deserted pipes underground, Ed replaced all of our lines with high speed data lines so we ran at over 200 mbps which was unheard of 10 years ago. As the wireless world has evolved, so has Ed's company. We are very data driven and Ed has always stayed ahead of the technology and upgraded us to new software and systems through the years. We were one of the first companies to go totally wireless and this ultimately ended up saving us a lot of money on monthly bills. Ed has done work for us for over 20 years and they always answer the phone, they always send someone right out and they always let us know what our costs will be. They are as fine a vendor as we deal with and I have to add that Ed does a significant amount of work, pro bono, for Hartford homeless shelters and soup kitchens. He has never mentioned that part of his business to us (I'll bet to anyone). He is that kind of man.

Our company (The Granite City) has only ever used Ed the Phone Guy and he has exceeded our…read moreexpectations. He has upgraded our whole system throughout our company. He's always on time, reliable and most importantly trustworthy! We always recommend him to all of our customers. He's become not only our phone guy but a customer and part of our family! There's no one else to use but Ed!!!! Sarah - The Granite City

TERRIBLE customer service- incapable of showing up on time for appointments and takes WEEKS to get…read morean email or phone call back (if you hear back at all). Don't waste your time doing business with them!

From the owner: *Servicing Customers for 30 Years*ProCom Telecommunications Corp., Where Customers Come First…read more *ProCom Telecommunications Corp. is a Customer-driven and Results-Oriented Telecommunications Company. Our Experienced Staff is Ready to Assist You with All Phases of Planning, Design, Installation and Maintenance for Data and Voice Systems. We Have Certified Technicians on Staff to Ensure that Your Needs are Handled As Quickly As Possible. Find Out Why Customers Who Do Business with ProCom Telecommunications Corp. Become Customers for Life

Terrible company. I simply asked for a copy of the fire alarm certificate which they have to…read moreprovide to the city after an install. I was ignored for over a week and even hung up on me on a follow up call. They are fast to take your money.

Greg is a con artist. Just like in some of the other reviews, he does not return phone calls and…read morein my case, he had a firm appointment to come to my house to do work and did not show. That's a horrible way to treat a customer who is trying to get some work done. His business is not located where he says it is. The address posted is an empty building. There are leftover pieces of wall sound deadening material, which are very similar to one of the pictures that he posted on this website. You'll notice all the pictures are really, those posted by Greg and none of them are actual Customer pictures. He is an imposter and anyone who hires him or tries to do work with him is going to get screwed. When you do get him on the phone and call him on it he just hangs up. There is a zero follow-through and his word is not good. Wayne

I am unhappy with this location's business practices as they sold a multi year phone contract to a…read moresenior citizen after they were advised the senior citizen rarely used his phone and was not going to be able to communicate much longer. I have failed a complaint against them as I believe this is unethical.

About two to three months ago i went to this store to trade in my iphone 12 pro max. they said with…read morethe trade in, i could get $800 off of the new iphone 14 pro max since my phone was in pristine condition. Not only this, they offered free airpods 2nd gen along with the iphone 14 pro max purchase. Following this, they offered Airpod Pros would be a total of $70. So i took that deal. i contacted customer service regarding my "credit" that was supposed to post to my account. They said that the iphone 12 pro max only takes a whopping $400 off of the Iphone 14 pro max. not only is that literally fucking HALF of what i was anticipating, but im like really fucking disappointed in this company because I've been with t-mobile for as long as i could remember. but wait... there's more. the airpod pros that were supposedly "$70" and that i was supposed to get a "credit for," apparently only Iphone 14 plus and the regular iphone 14 is "eligible" for that offer. Like are you fucking kidding me not only am i getting scammed once, but twice by this company. like what the fuq. you literally took $250 for the airpods $800 for this iphone, because they don't even know if they can even APPLY the $400 off at LEAST and they added some shitty protection i didn't even need. i literally had the 12 pro max for almost 3 years and it had NO damage whatsoever. so what the fuck i should've kept my 12 pro max tmobile im coming for u bro. ‍ $1,050 that you owe me?? funny. it's been 3 months already, consider an interest rate provided by my lawyer since you "can't" refund me or "credit" me. thanks.