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    T-Mobile Experience Store

    3.0 (2 reviews)
    Open 10:00 am - 8:00 pm

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    2 years ago

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    AT&T Store - "Open" yet closed. Lights are on for show.

    AT&T Store

    4.1(23 reviews)
    3.9 miCentral Business District
    $

    After a couple tries to set up an appointment, today we stopped by to try our luck to see if the…read morestore was open. The store was open and even though it was approaching closing time we did get the attention needed and were able to complete our business. Much appreciation to the staff for seeing this through.

    Gayle and I recently took my Son David to New Orleans for a special trip. He was thrilled, even…read morewith our late arrival in NOLA. As we settled in, a "crisis" arose as he couldn't find his cell phone. Both he and his Mom were convinced that his trip would be "ruined" without a phone, so the next morning I did 2 things: 1. Called the Airport to see if we could contact the cab driver in case he left it there. MSY has a neat tracking system that allows the specific cab to be located and contacted. 2. Schlepped down to the AT&T store to buy him a new phone. In the end, the cab driver did have David's phone, which we retrieved in the early afternoon without really impacting our trip. But before that happened: - The guy working at the AT&T store did a great job in getting him a phone (after a couple rounds of security confirmation with David's Mom on the line). - The same guy reversed the entire transaction after the lost phone was found. And in a good natured manner, of which we profusely thanked him and apologized for all the trouble he went through. During our time at the AT&T store, we also made the acquaintance of Alan Minor, also known as Skizm. He's a local artist who sells his wall art at the fence (water side) at Jackson Square. David not only purchased a water color piece later, but we got a lot of good food and entertainment recommendations for being at the right place as the right time.

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    AT&T Store
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    Smartphone Hub

    Smartphone Hub

    2.6(5 reviews)
    2.4 mi

    Very helpful and fixed my device in minutes they have amazing prices. There hospitality was amazingread more

    SINCE MY REVIEW WAS DELETED OFF OF GOOGLE ILL RESPOND HERE…read more. If I could give ZERO stars I would, went to drop off an iPhone that wouldn't charge. I was told it would be $70 to pick it up, within 30 mins I get a call saying that it would be $150 to pick it up. So when I was finally able to go pick it up it was $186.99!!!! Not only that but now the flashlight doesn't work and neither does the vibration and no one can hear me on the speaker. DO NOT RECOMMEND AT ALL!!!!! 1. I AM THE OWNER OF THE PHONE! I let my boyfriend USE my phone when the phone was brought into your store. 2. WE dropped the phone off on April 24th.. so that was 26 days ago as of today. And the phone was picked up a few days ago. So nice try. 3. NOT ONLY the flashlight not working, the vibration not working, ALSO YOU CANT EVEN MAKE A CALL ON THE PHONE BECAUSE NO ONE CAN HEAR YOU WHEN YOU SPEAK INTO THE PHONE. All that was fine when the phone was brought in with a battery issue.. 4. And to clear the air on your lil comment about not speaking to me is your WRONG, because each time yall called MY phone, yall spoke to me not my boyfriend. 5. If yall are so strict on honesty, then yall really need to be more transparent about the prices yall give, but I'm not gonna argue with you, I already knew it was gonna be an issue the moment the phone was left there anyway so that's why I AS THE ACTUAL OWNER OF THE PHONE am writing the review. 6. That's why looking at your past reviews a few other people are complaining about their flash not working as well. But just keep denying the issues instead of offering to fix them. Because clearly from your past responses you make it seem like yall don't do any wrong. 7. And my all time favorite PROOF of them all. The receipt, that states clearly BELOW..... BATTERY & CHARGING PORT $169.99 With a GRAND TOTAL OF $186.99 And again Mister " VERY STRICT HONESTY POLICY" The phone was dropped off on APRIL 24, 2026 and as seen on the Receipt the phone was PICKED UP ON MAY-17-2026 and that's a total of EXACTLY 23 DAYS.

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    Smartphone Hub
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    T-Mobile Experience Store - mobilephones - Updated May 2026

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