best buy's automated response system when calling is very unhelpful. i had to tell it i wanted to…read morespeak to an associate 3 times before it let me sit on the line. been on the hold music for 10 mins. just wanted to ask if i can make returns with receipts any any location, or if i have to go to the original location. hold music is fire tho

THIS IS NOT A REVIEW FOR THE STORE, THIS IS A REVIEW FOR MYLES MORGAN!!!…read more He was the most helpful ATT guy that I've met concerning my phone situation. He broke everything down for me so that I can understand and listed all of the promo and deals that applied to my new phone. OMG, I can't thank him enough for helping me get a new device. Ive been trying for weeks now calling ATT and going in store. I finally went to Best Buy in McKinney and what do you know, MYLES MORGAN saved the day! May God bless you Myles!!

I like this place and Ali was really friendly and did a great job. I recommend people come here for…read morecell phone issues. I messed up my screen and frame really bad and Ali easily replaced my screen. Fair price.

It was he second time I took an iPhone in to replace the battery... they did a great job and I'm…read morevery happy with the charges too.

They say their offers are matching or better than other locations. Not only did they take 2 weeks…read moreto make an offer on their Replay app it was 90% lower than the competition.

This place is so helpful and truley amazing! Like i say this full truth . From their customer…read moreservice, grace, and products i cant tell you how much you should do business with them but im serious if you go here you will be nothing but pleased . If i could give a 10 star i would!.

Been here a couple times for cracked phone screens and desktop cleaning, crew was always quick with…read moregreat service!

I went to "CPR Cell phone Repair" to get my 8+ back glass to get replaced and they did not replace…read morebc of not having the proper tools.. even after taking my money but Fly Pc did a awesome job by replacing it less than 1 hour.. Casey keep up the good work thank you so much!

Not only is Spectrum internet service terrible, their customer service is horrible too. We've been…read morewaiting an hour at this store and we only want to turn in our equipment and make sure our account is cancelled. We've will never use spectrum again.

I can't speak for previous customers, but my experience was pleasant, and my issue was resolved…read morequickly, along with receiving faster equipment! The team was very accommodating as well. Thank you, guys!

This is not a rating for the store, this is a rating for a specific employee, Juan. I have bought…read morethree new phones within the past 2 weeks. Fortunately when I got my first phone Juan was the employee that I dealt with. When I got my second phone he was not there and it was a completely different experience. This other guy was super annoying super slow and you could tell the guy really did not know what he was doing. I made an appointment with Juan to go back for the Third phone. I highly recommend him as he is efficient, knowledgeable, kind, and answers questions with patience.

What I witnessed in this store was so disappointing I felt I had to share. Although I received…read moreadequate service, I noticed an older woman who was terribly disrespected by my salesperson. English was her 2nd language, so she struggled with explaining herself. Rather than being patient and helpful, he was very condescending. This store didn't have the phone in stock that she wanted, so she asked where anther store was nearby. He gave her cross streets but no address. She struggled finding the address and phone number on her phone. It would have been easy for him to help her, but he brushed her off. She was finally able to find the number she needed without his help. He then had the nerve to come complain to me. I called him out, but his comeback was only excuses. All she needed was a little compassion. Let's do better guys.

They have really good service. They all are very helpful. They all have very gods manner'sread more

From the owner: Switch today & enjoy America's largest 5G network.read more

Fixed my son's Xbox headset which other places wouldn't touch. Guy there was super nice and did…read moregreat work.

I had a great experience with uBreakiFix. They were so quick to fix and helpful. Repaired my son's…read morephone with an hour and a half. Highly recommend!

He was quick and did a great job! Great prices too. He replaced my screen and got my phone working…read moreagain

From the owner: Adam's Phone Repair is a Family owned business that focuses on screen repair, charging port repair,…read moretablet repair and even laptops. Most phone repairs are done in under 45 minutes and we do our absolute best to meet the needs of our customers by providing the best customer experience possible since we know how important our devices are, especially needing to have access to our mobile phones.

The sales team is very nice and friendly and helpful. Did a nice job of getting me the deal I…read morewanted

I had a problem with my bill going from $75 a month to $180 a month for one phone plan the sales…read moreassociate AJ was very rude and unprofessional she didn't want to help me at all do not go here if you want the best help goto the verizon off exchange they actually know how to help and treat customers with respect