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    AT&T Store

    3.5 (8 reviews)
    Open 9:00 am - 8:00 pm

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    5 years ago

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    People searched for Mobile Phones 280 times last month within 15 miles of this business.

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    T-Mobile

    T-Mobile

    2.0
    (4 reviews)
    3.1 mi

    I visited this location to correct some issues with my T Mobile account, equipment and multiple…read morelines. I met Jadyn and Kevin. They both listened to my concerns and offered great solutions for me as a valued customer! Their level of customer service and expert professionalism is 5 Stars out of 5. Jadyn helped me multiple times. Go to this location! They are amazing.

    Horrible service by Jaimie who was on the phone with her associate at the store. Basically I was…read morethere to do a warranty exchange but for whatever reason the IMEI on my account didn't match what they showed it should be; however they can see years of insurance being paid. I told them we had a warrant exchange on the phone like in 2019 or so (it's a 6s plus), t mobile customer care was to update the account with the correct IMEI but they updated the wrong line meanwhile manager was on the phone saying it doesn't match send her on her way as there's nothing I can do despite T Mobile customer service advising that she can do an over ride but she admitted that it would mess with inventory and didn't want to. Fast forward to today after T Mobile Customer care should have corrected my IMEI, they did the wrong line. Now she advised that she spoke to Customer Care and offered 100 bill credit, zero for the trade in and 400 plus tax and fees she'd upgrade my line followed by the associate being told if she called Customer Care or tried to help me fix my IMEI she'd be written up for accessory to fraud! Fraud! I've paid insurance for years, a used replacement is less than 175. This is a store ran by a third party so don't expect much despite the employees trying to be as helpful as possible with all hands tied. Stay away, if you see the store as being ran by CS run don't walk. Right before the same store manager advised a lady that she'd have zero out of pocket, low and behold she had 65 out of pocket and had to go grab money. Mind you the lady said she only wanted to proceed if she'd have zero out of pocket. Bait and switch lying from management leaving on he poor employees to deliver the gut punch of her misdeeds.

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    T-Mobile Experience Store

    T-Mobile Experience Store

    3.6
    (5 reviews)
    3.7 mi
    Virtual estimates
    Shipping

    I am an elderly (old) man who is nearly deaf and has severe visual limitations. I was twice…read morerecently in the T-Mobile store in Brixton Square, Oklahoma City (Store # 278, I think). Two outstanding agents /technicians helped me with my android phone: Tatum B. and Kristoph M, They both were extraordinary technically and in their communication-challenging relationship with me. I had several issues, which they addressed, never rushing me. They were attentive, kind, compassionate, often repeated phrases I could not hear or remember. They solved the technical problems I have brought, and showed me how to perform the tasks on my android that had baffled me. Because I have Parkinson's, my hands/fingers are often shaky, which makes me hit wrong keys, and sometimes do not realize it. Most of the time I can correct myself, but these two times my fingers stuck keys that changed major functions of the entire phone. I was unable to use the phone, and could not re-trace my error. Both Tatum and Kristoph found ways to turn off/disable the keys I accidentally struck, thus enabling me to use my phone despite my disability. With my several disabilities, they were respectful, helpful, and restored my functioning within the realities of my limitations. They both are outstanding human beings and android technicians -- which are in real life inseparable. Thank you. Howard F. Stein. 1-12-2026

    The staff in this store were so helpful. I was dreading the transfer from an android to a iPhone…read more I walked in and Jessica S. immediately picked up on my panic. She offered me a seat, and was extremely kind and professional...speaking to me in language I could understand. She made it easy for me and even gave me her card in case I needed more help. I left the store confident of "iPhone success". Jessica S. is truly a MOBILE EXPERT!

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    AT&T Store - mobilephones - Updated July 2026

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