Did a great job on my Granddaughter's cellphone which had a cracked screen and informed us that a…read morenew battery was needed due to the phone becoming extremely hot during use and charging. Service took about 30 minutes for a reasonable price. Tech was knowledgeable and took time to fully explain the issues and gave tips on freeing up storage. Needless to say my granddaughter is very happy. Couldn't believe they were open on July 4th. I do recommend.

I just want to give these guys credit. I had a an item that needed repairing. I was having trouble…read morefinding someone who could and would fix it. These guys were very kind and repaired it for me. I thought it was going to take a few weeks, but I imagine given the urgency, they repaired it right away.

Poor... Very poor. I…read moreknow I've reviewed the SH in Macy's at the Galleria, but this is for the "Standalone" store actually within the mall. I went in twice, within the same several days that I visited the Macy's location. In those two times, there were two different females working. The first visit, though more pleasant, still wasn't anything special. Asked if I needed help, I replied. "Those are over there" with a finger point. Ok, thanks?? Second visit, (as referenced in the previous review) was never even acknowledged. Female clerk was flirting with a guy, who when he left, never even looked up due to being deep into a texting war on her phone. I actually needed assistance but didn't want to bother her at work... go figure. so I left. Not sure if the service is supposed to wow me at Sunglass Hut anyway, but this was a complete and extreme opposite of the service received at the store within Macy's.

I received excellent customer service! I went in right before closing, and the associate pulled…read moreevery frame matching what I wanted- down to color, lenses, and budget! She was extremely helpful, and even placed a call to the Summit location to see if they had any additional stock to look at! I bought a new pair that I love, and was really grateful for all the help! Thank you!

I will get the employee's name tomorrow. It's a white woman with a black short bob and thick…read moreglasses looking like Edna from the incredible but worse. She was completely rude and profiling me. I came to pick up my package (I had my Nike delivered there because I did not want my package stolen), and I had my military ID ready as I already knew my drivers license expired Dec 10th 2024 , plus I had the receipt for my package with my name and address. Yes, I check UPS guidelines in Alabama and they accept military ID as a form of identification for picking up and or shipping packages. She disrespectfully tossed my military ID on the counter aside of me instead of placing it in my hand and then insisted I provide my drivers license. As I handed my drivers license to her I explained that my drivers license has just expired and I'm planning to get my Alabama one. Mind you my drivers license picture is from when I first started driving (my picture is me at 16years old weighing 96 lbs but, my military ID is a recent picture as of 2022). She compares my two 2 IDs and says that my chin is completely different and I told her that one ID I was 16 and the other was at age 29, I've filled out my face. Also wasn't wearing makeup at that age but, either way it's obviously me. She tells me to sign for the package as she's still skeptically examining my IDs. She then goes to her Black coworker and says that my signature doesn't match. Her co worker proceeds to tell her to let me get my package. My signature again is from age 16. I only ever had to online renew once and I never resigned a signature or took a different picture. Besides the point I don't look that different, my name is exactly the same on the package, my receipt, My government DoD military issued ID, and my drivers license. She really thought I'm trying to steal packages and I think the only reason she was skeptical is because I am Black and in Vestavia, AL. I can't wait until tomorrow to get her name and also show her the website guidelines. Thank you to the other coworker of hers that told her to stop and give me my package. I felt like crying. Discrimination at its finest in Alabama. I will report her to corporate. ..... As a reply to the owner: whether YOU consider it discrimination or not, the employees should be up-to-date with policies. My US issued government military ID was sufficient enough for my package to be picked up. Weirdly enough she asked for my EXPIRED drivers license. There should have been no issue at all. Today 1-3-2025 I picked up my other packages. Different employee serviced me and the experience was greatly different which further proves my initial point in the main review. Today I flashed my military ID, this employee looked at my ID confirmed, my name and allowed me to sign for my package with ease. She didn't grab my ID from my hand, look at it skeptically, and nor did she toss it like trash when I serve our country as a military physician.

Fantastic service! Belle helped me print legal documents at the 732 Montgomery Hwy location in…read moreVestavia on a day when I was exhausted. She stepped in and took excellent care of me at a difficult time, and made sure everything was organized. Thank you Belle.

Took my daughter phone for a screen repair and they did a quick and amazing job! I've used them…read morebefore for a watch battery. They were $20 cheaper than some of the competitors. Location is right off the interstate and convenient. Guy assisting me was nice and helpful.

I needed to get a replacement battery for my vehicles's key-fob. Service was quick and easy. I…read morewas satisfied with my recent visit. I will definitely return in the future!

This is my go-to UPS location in the Birmingham area. I went yesterday (27 Jan 2026) around 12:45…read morepm to drop off a boxed & labeled Amazon return -- I was in and out in under a minute. I have visited this location on numerous occasions and can say from experience that speedy service here is typical as the employees are attentive, efficient, knowledgeable and good at what they do! The only time I encountered a line was last month (December). I stopped in around 11:15 am and the line was packed out allllll the way to the door. I could tell it was moving quickly, yet, decided to leave and return later because I had my children with me and hadn't expected to need to wait. So pro-tip -- avoid visiting around lunch time during the holidays :) I've not yet needed to make purchases at this location but would say their prices are comparable to other copy/print/mail services in the area.

Boy, was I glad they were open for business on a Sunday! I really needed to get a package…read morereturned! The gentleman that assisted me was so nice and helpful. He made sure my return was packaged correctly. Thank you!! This location was on the smaller side. Conveniently located off Montgomery highway with ample parking.

This business is located in a great space to get in and out. The service agents were professional…read moreand courteous. I was dropping of a boxed and labeled item without much needed assistance. I was able to walk in and out in less than 5 minutes.

Staff and services are professional and courteous…read more Tiana is very customer focused and helpful. Price and delivery as promised. THANK YOU! Will use them again for sure!

This is the go to for all of your office needs. Terence Adams, the general manager, is hands on…read morewith the store, customers, and employees. His leadership creates an inviting and comforting atmosphere. ​

This possibly was my first time at this particular Staples. I am looking for a new laptop so I've…read morebeen shopping around. Unfortunately, low inventory since most people are shopping for laptops for many obvious reasons. No one asked if I needed any assistance , so guess it's a good thing I didn't make purchase. I didn't browse or pay attention to much else inside the store. I did observe them having a dedicated area for PPE items. Staples online is a great alternative and I have found that sometimes there is more available inventory.