We contracted Ben to assist us with developing business financials (P&L, Income statement, balance…read moresheet) for a complex venture with three divergent product lines, each spanning over a five year period. Ben went out of his way to understand our business model, provided a lot of valuable insights and suggestions, and produced a pro-grade set of documents that will withstand a scrutiny from the most discriminating auditors and investors. I highly recommend Ben to anyone needing help with financials, business planning, or e-commerce!

If every business operated with the focused attention, ethics and desire to delight the customer…read morethat Menadena does - the world would be a better place. Ben was professional, impeccable with details, committed to open communication AND created a stunning project. Menadena delivers results AND a great experience. I can't say ENOUGH great things....

I've used Ed since an ice storm in 1996 knocked out the phones in my telemarketing center. Ed set…read moreup new lines for us so we were the only ones in our building with service. Another time he ran data lines through abandon pipes under our warehouse so we could connect the buildings without having to add more wires. Ultimately, using the deserted pipes underground, Ed replaced all of our lines with high speed data lines so we ran at over 200 mbps which was unheard of 10 years ago. As the wireless world has evolved, so has Ed's company. We are very data driven and Ed has always stayed ahead of the technology and upgraded us to new software and systems through the years. We were one of the first companies to go totally wireless and this ultimately ended up saving us a lot of money on monthly bills. Ed has done work for us for over 20 years and they always answer the phone, they always send someone right out and they always let us know what our costs will be. They are as fine a vendor as we deal with and I have to add that Ed does a significant amount of work, pro bono, for Hartford homeless shelters and soup kitchens. He has never mentioned that part of his business to us (I'll bet to anyone). He is that kind of man.

Our company (The Granite City) has only ever used Ed the Phone Guy and he has exceeded our…read moreexpectations. He has upgraded our whole system throughout our company. He's always on time, reliable and most importantly trustworthy! We always recommend him to all of our customers. He's become not only our phone guy but a customer and part of our family! There's no one else to use but Ed!!!! Sarah - The Granite City

Great experience! Will use again. They were quick to respond and able to fit me in that day.read more

From the owner: TechToucan Solutions is proud to provide top-quality IT services for home and business clients. Our…read moreservices include software setup, computer repair, data recovery, TV setup, internet troubleshoots, Apple and Android phone repair, and much more. We do it all! In addition we also provide complimentary IT consultation services, as we believe in delivering value to our clients and ensuring they receive the best possible return on their investment.

I called and spoke to Vin he spent a lot of time with me trying to diagnose over the phone and we…read morediscussed different options for resolving my slow PC. We talked about replacing with a solid-state drive but I think we came to the conclusion that it was slow because of competing virus software. So he was very good and spent a lot of time with me giving me the options. And we chose the cheaper safer route first and then will discuss options if the problem persists. This was great I didn't spend a lot of time or money to find out the issue he was very patient with me and I would definitely return with any PC issues.

My personal PC laptop broke down and I contacted this company in the Milford area to work on it. I…read morewas highly impressed with the knowledge and assistance provided by Vin, the owner, and one of his techs in troubleshooting my laptop problems. Although they didn't resolve my Windows reboot loop issues, they were able to remove the hard drive and save most of my data despite the many hard drive errors. I had also checked with Best Buy and found Avanti to be less expensive and much friendlier than the box store. I'm very pleased with my experience with Avanti and highly recommend them to anyone needing a computer repair or IT technical assistance. They're really great!!

My experience with Granite was not positive to say the least…read more Their good quality is that the phone system was reliable but, in today's world that is expected and the bare minimum. We landed with Granite due to reliability issues with another vendor. I had my COO handle most of the set up but, I do know he felt a lack of support from the start- having to involve our IT company to get things moving. When it came time to make a simple change (taking away a "choose 1 for this and 2 for that") it took me multiple phone calls and hours on the phone. I'm sure some of this could have been repaired but, Granite remained to me a faceless entity that I did business with- to say there was zero relationship would be fair. Next came the opportunity for me to partner with Rilla to help my advisors' phone skills. I went shopping for a phone system that could integrate Rilla and found for a similar system (even down to both systems using Poly phones) I was paying Granite $700 more a month than other companies charged. Needless to say the decision was made to move on from Granite. We submitted our cancellation and port request in November of 2025 and arranged everything to be switched over at 10am December 1st (a Monday). At no point did we get any warning as to policies because if we had I would've switched and paid my IT company weekend rates and saved money. Granite charged us the entire month of December for services stopped at 10am on the first day of the month. They then tried to charge us for January-April which took me several emails and calls back and forth over those months and after trying to get things resolved. We would get answers like "I see your cancellation, I'm not sure why you were charged" and then not get answers for weeks. When I asked for managers or supervisors I got another non decision maker and no one that could explain anything. Finally, their review board stated that they would take away all but December to which I stated I still wasnt pleased, wanted to speak to someone, and never got a call or email (left them both my private number and email). I also stated that I was requesting written notice that by paying December's bill that would guarantee the closing of my account. I still have not gotten that. Overall, they are higher priced than most with exceptionally awful communication and follow up skills. I would say run from this company but, you still wouldn't get away fast enough- so strap on a jet pack and get away at supersonic speeds!

I would give them zero stars if I could. The customer service overall is terrible and the prices…read moreare outrageous. They wanted to charge me for a technician when the problem was with their server, not my equipment. When I had internet issues, they told me I didn't have enough Mbps and to "just buy more," even though their server was down. I would avoid them at all costs. I called a month ago about incorrect billing and they still haven't gotten back to me. It's been an entire month. They're quick to set you up and bill you, but not to help in any way, shape, or form. They open tickets and then leave you hanging.

I can't recommend AccuTech enough! They came recommended from our building property management for…read moreassisting with our office buildout and the experience from start to finish was wonderful. They are knowledgable, efficient, timely, and went above and beyond to help us with additional services as needed. Heather, Brian & Kori are truly the best!

From the owner: Accutech Communication installs network cabling and structured cabling in businesses in MA, RI and…read moreNH. We provide the highest quality business communications services in Massachusetts, New Hampshire, and Rhode Island since 1993. We design and install structured cabling systems, network cabling and business phone systems for both small businesses as well as large corporate campuses. We build long-lasting client relationships with our exceptional customer service and low price that does not compromise quality.

Installed a video system for me with remote viewing on my smartphone. Very professional.read more

From the owner: VoIP, structured cabling, telephone systems service, CCTV/CATV/AV, retail service and rollouts.read more

Hard to find a company to repair an old landline. But they came out and fixed It…read more thanks so much

During the midst of the pandemic I was able to quickly get an appointment to repair my laptop. The…read morecustomer service was excellent and the price reasonable. I recommend Compu-Tech fully and without reservation.