I had a disappointing experience today and I have a business account with Verizon…read more Do not stop at this Verizon store if you need help. I waited a good 30 minutes to be told I would have to pay $40.00 to help with the transfer of my new phone. I just wanted to make sure I did the transfer right as once you do a reset you can't undue it. If I would have had a good phone to begin with I would not have needed help. I hoped Verizon was different and they aren't. The worst part of this fiasco is that I went to a Verizon store in Myrtle Beach almost a month ago. They told me they would overnight a new phone to me FedEx. This didn't happen, then they said it would ship via the post office that didn't happen, then they said it would be overnighted again, that didn't happen then, it arrived through Amazon. The communication was horrible from the get-go and the misinformation was a mess. All I wanted was some help to make sure I did everything right so I could use the new phone and what did they tell me it would cost me $40 for help. Thanks a lot for supporting a business customer.

Let's be honest--most of us don't look forward to a trip to the phone store, but after hearing…read moreabout Kiki from my mom, I had to go in and see her for myself. And I'm so glad I did! Kiki is an absolute rockstar! She's incredibly knowledgeable about tech and Verizon, and made my upgrade experience smooth and stress-free. I was in and out in under an hour, which included transferring everything to my new phone--while Kiki handled not only my transaction but also helped two other customers, all with a genuine smile on her face. Thanks to Kiki, I've completely changed my perspective on phone stores (or this one at least). She made what's usually a frustrating process feel easy and even enjoyable. Girl, you're AWESOME!

Don't waist your time with phone or account issues here. They'll just tell you call costumer…read moreservice.... They provide no help and won't help you call with their direct number to Verizon's costumer support. Don't waist you time nor gas...

I needed help with a recent purchase from a Verizon store, which got the names wrong on the account…read moreand did not delete a watch account. The folks at the College Road (near Sam's Club) were arrogant, snooty, and disrespectful, and referred me to customer service. The store was empty and the employees were gathered in a group playing on their phones. Unless you need a new phone, and have money to spend with them they don't want to see you. About a year ago, my 92 year old father wanted a new phone, and he was not capable of traveling, so I went to this store with his power of attorney, his driver's license, and his account information. They would not give me a phone for him, and insisted I bring him to the store. They made up some BS policy. If you want to deal with arrogant, empty headed children, whom just want to hang out and get paid, go visit that store. When you buy something from them, no matter what they tell you other than handing you the phone - they will not do it and will lie to your face. I plan on taking my 9 phone account to T-Mobile as soon as I can!

I've used them twice - being from out of town and needing work on my phone that we do not have…read moreavailable where I live. Fast same day service. Very reasonably priced and good work by friendly and knowledgeable staff. They will be my go to when I need anything for my phone or i pad.

5-10-26 Mr Phix is the real deal from beginning to end…read more #1 they are open 7 days a week #2 the employees are first rate #3 the fees are more than equitable. I have had the pleasure of being served by Mica and Ty on different occasions -- both were very patient, keen listeners, courteous, and well in formed with tech skills. TED, the owner, has assembled a remarkable group on young men and women at Mr. Phix. HIGHLY RECOMMENDED!!

Is streaming wireless is a off-the-wall company that used to sell used phones but now they don't…read moresell nothing but new phones they don't have nothing installed. They have to order every day. It'd be better off to go on amazon.com and buy your phone a lot cheaper a lot better prices, and it stream wireless should not even be in business or company whiteville nc is that good?

Misled, Trapped, and Ignored -- AT&T Violates FCC Rules and Customer Trust…read moreOn 9/30/2025, I walked into an AT&T store considering switching my 9 lines from T-Mobile. To test the waters, I transferred 3 lines and brought my own devices. I intended to use my military discount for a consumer account, but the store representative told me the only way to have more than 10 lines was to open a business account. It felt questionable, but he assured me this was common practice for large families. I was hesitant, but the rep promised I could try the service for 30 days and, if it didn't work out, I could easily port my numbers back to T-Mobile. Within 24 hours, I realized AT&T's service was unusable where I need it most -- I couldn't even make clear phone calls from my own home. When I called AT&T to port my numbers back, they refused to provide the required transfer PIN, despite me verifying my identity multiple times. I even offered to go into a store with my driver's license. I've now spent over 20 hours on the phone with customer service, being bounced between departments, and still no resolution. AT&T claims I must wait 30 days for email verification or use the myAT&T app, which I cannot access because the rep signed me up under a business account -- a setup I never requested. This is not only misleading, but it also violates FCC regulations, which require providers to release numbers within one business day once identity is verified. Even T-Mobile stayed on the line with me during one of these calls and was shocked by AT&T's refusal to comply. My numbers are being held hostage, and I'm left without reliable service in the areas I need it most. This experience has been deceptive, exhausting, and unacceptable. I strongly advise others to think twice before trusting AT&T's promises -- especially if you value transparency, service quality, and your right to control your own phone number.

Katelyn was outstanding! Exceeded my expectations! Took the time to figure out my issue with my…read morephone which was complicated. Gave me options on my new phone and gave me cost savings options on top of it all. Thank you I am a loyal customer to At and T and Katelyn.