Cancel

    Open app

    Search

    T-Mobile

    1.0 (1 review)
    Closed 10:00 am - 8:00 pm

    Services - T-Mobile

    Telecommunications

    T-Mobile Photos

    From this Business

    Recommended Reviews - T-Mobile

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    Ask the Community - T-Mobile

    Verify this business for free

    People searched for Mobile Phones 254 times last month within 15 miles of this business.

    Verify this business

    T-Mobile

    T-Mobile

    1.0
    (1 review)

    After a LONG day of going back and forth call/tech support, because my number was ported to the…read morewrong PHONE and I almost LOST my number because of t mobile. I then went to the t mobile store because I saw that I was supposed to qualify for up to 900 dollars off and other possible deals for switching to t mobile. I go in there WASNT GREETED, I am African American, the store employee saw me and completely ignored me. Then she proceeded to greet an old white couple after me and check on them. Then when I finally got recognized at the counter, the girl was completely unhelpful and treated me as if I was an inconvenience. When I explained the offers I saw online, she SIGHED at me, and glared and asked me "i didn't do it online??" If i had did it online then I wouldn't have been in store. After that, she pulls everything up on my phone and goes in a plain tone "thats what yoy pay today" ...I noticed between the down payment and a month bill. So I did the math. And I told her I didn't see how I was getting the 900 dollars off? I asked her did I get a discount or?? SHE SIGHED AND ROLLED HER EYES again!! And said "just scroll" still didn't make any sense. So I looked again and it seemed like I didn't qualify because I wasnt apart of the right plan. (Which is the plan that t mobile gave me online to enroll for) so I tried to see if there was any other deals or anything and she was very short and rude with me. Telling me no. And the 476.00 dollars is what I had to pay. Because "the phone is 1300 dollars" she was extremely condescending. When im a NEW CUSTOMER to t mobile. And I pretty much had to pull teeth for her to explain the offer and why I didn't qualify. She was extremely attentive to other 4 white customers that she wasn't even working with when she got to me. She would've literally sold me the phone without making sure I had an understanding of how the payment plan worked. Super disappointing never been treated like this at a phone store before.

    From the owner: Visit the T-Mobile store in Cudahy and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 5869 S Packard Ave can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

    T-Mobile - mobilephones - Updated June 2026

    Loading...
    Loading...
    Loading...