We needed to move our phone system from the old office to the new office so I called. Jose was…read morehonest and up front. He said our old system was outdated and he could not guarantee that it would survive the move. It did. I was so appreciative of his honesty that I hired him for security cameras at our new building. His work is clean and the wiring is tight. No Mickey Mouse here. Fast forward to present day and he came back updated our system and added 4 new cameras. Thanks Jose. Side note: he came on our grand opening to make sure everything would run smoothly and almost got run over when a drunk driver ran into our building and took out one of our restrooms. He was such a good sport that he came back a month later for another grand opening after the restroom was back and running

Can't say enough great things about Jose and his company Mazon DVS…read more Jose is knowledgeable, transparent, very fairly priced, and reliable. His customer service is A+. The day of our appointment, he and his install partner showed up on time and fully prepared. They made sure we were happy with the product position/device settings and familiar with the software. Almost seemed too good to be true, but the install is done and we love it! BTW for this security device we went with Avycon, which I also recommend!

I moved into a new place where it was still wired for telephone. Luckily, it was Cat 5e and just…read moreneeded to be reterminated. The WiFi in my home office was abysmal, and I work and run my business from home so I needed to be up and running as soon as possible. Michael was one of the first people to respond to me and offered to come over the next day. He was knowledgeable over the phone, and for some reason was one of the only people who I reached out to that understood what I was talking about. He provided an on-site estimate and reterminated the telephone cables to data the same day. His quote was comparable to others I reached out to. I felt more comfortable going with Michael because I was able to look up his license at the CSLB. I now have ethernet at my home office thanks to Michael. I wish I had him reterminate the other cables while he was here, because I would definitely hire him again once I get around to finding out what I want to do with the other telephone jacks at my home.

Michael is the man! He responded to my inquiry in about 3 minutes and had a can-do attitude about a…read moretricky ethernet job I needed done. It was for a room that didn't have any ethernet panels built into the house, so he got creative about how to run a hard connection from the downstairs modem into this bedroom. I can tell he genuinely takes pride in his work. So glad I found him!

There's no one that knows the know's the complicated world cables connections and computers like…read moreVik! He has the brain of a scientist with a Doctrine in making your entire system work with you understanding it. He has a wonderful communicator and has tremendous pride in what he puts his name on. From the clean strapping on the wires when installed keeping a straight solid line throughout or the organized connections to your hub of components and most importantly when you call him it's him that answers. Whether it's an emergency during the weekend or late at night he is there for you. There's those certain people who you know they can get it done and Vik is as elite as they come. I truly believe he brings more value for the money being spent than any other and I've used several companies. They take your money then don't answer once things get offline!

Our Panasonic Phone System went out. I called Vic on a Sunday. He came out and told me what was…read morewrong. He ordered the replacement parts and a few days later fixed our system at home. Vic was friendly and very honest. He was dependable and very fair. I would highly recommend him to anyone needing phone repair. I have worked with many phone people. Vic was the best! Recently we moved our business in West Hollywood. Vic handled the installation of our new phone system. He was great! He was very reasonable in his pricing. He was very dependable and always on time when he was supposed to be there. Once again I would highly recommend Vic for anyone's phone issues.

I would like to express my appreciation to an associate of your company. Thank you again Catherine…read moreAlso to whom it may concern, Ms Catherine, assisted me with transferring the information from my old device to my new device with expertise, I would like to make it know that she handles herself in a professional manner. With a quality that made me feel comfortable as a customer with all my concerns and questions. Ron / JR entertainment / car shows

Very disappointing. Staff are rude and take a long time in the back. The staff on the floor are…read moretalking to customers about cinema locations while we wait was also really inconsiderate. One employee white taller guy with color eyes and beard that is there often couldn't find my account when I gave my ID number and showed all my information. Went to another location and they found me no problem and even said this location in all honesty " was not trying to help you" the man then passed me to a lady manager who was even ruder after I spoke of what happened and notes that the other location found but she claimed was not written she tells me " are you going to let me finish talking?" In a very aggressive tone and face. So many ways you can talk to customers and I was shocked how she thought she can speak to people this way. Never going back

My facility recently got the CCTV, Access Control and WIFI through out the whole building by bti…read moreand they did wonderful job. Very professional and always there to help you. Any inquiry via email or phone is very responsive. Highly recommended.

From the owner: We provide managed and co-managed IT services, managed cybersecurity, network and wifi…read moreinstallation, and commercial burglar alarm, door and gate access control, camera / cctv systems, and integrated VoIP services. We are Tier 1 Microsoft and Cisco Select partners for on-premise and cloud sales, installation, and support. In business security systems and network installation, BTI designs and installs top quality commercial security systems including best pricing on Axis, Avigilon, Alarm.com, Johnson Controls, Brivo, customized to meet each client's needs. BTI licenses, accreditations, and contracts include California C7 and ACO, GSA, CMAS, and TESMA. BTI is ISO 27001 for IT security and ISNetworld accredited for safety and security.

Walked in to see about getting a little android watch and was not greeted. I understand that they…read morewere with customers but I have been standing here for 20 minutes and have yet to even be acknowledged. When I did get helped I was told that they had not watches which they could have told me 20 mins ago. Need better customer service.

Nice but fake nice. When they knew I wasn't adding alone they were less helpful…read more Literally asked for a price and was told they can't check prices without my ID and checking if k have an active t mobile account.

The technician, Josh, installed several Keystone jacks for me. He did a great job. Everything works…read moregreat. He was very friendly and very professional, and the price was very fair. Very pleased with their service. I highly recommend. Thank you!

Ari and his team helped me get better wifi in my 3 bedroom home in Topanga. I had no service there…read moreso having good wifi was crucial, however I had the router in my office and we had a bunch of dead zones throughout the property. The wifi was spotty in the kitchen or outside so if I was on a wifi call and walked outside my call would start cutting out. He set me up with a full mesh wifi system so the entire property, both inside and outside has full coverage wifi now! I definitely recommend Ari and tech hero if you're looking for a wifi upgrade.