Hi Tyler Smith and Clearwave fiber, it would be greatly appreciated if yourself and your team…read morerespects home owners! When a home owner posts a "No Soliciting" sign it tells salespeople, solicitors, and vendors not to knock, ring the doorbell, or enter private property to sell goods, request donations, or distribute flyers. It acts as a legal and visual boundary to deter unwanted visitors. While some solicitors (e.g., political or religious groups) may be exempt based on local laws, the sign generally empowers homeowners to report violators. I'm sure the woman the comments is not interested in switching providers. If opting out of marketing requires becoming a customer, just keep recycling the flyers. Seems like questionable policy to have. If I was her I would contact corporate to have address removed. Just a heads up to neighbors: even with a No Soliciting sign posted, Clearwave reps may still leave marketing materials and suggest signing up as the solution to stop receiving them.

Please reconsider using Clearwave Fiber…read more We scheduled an installation appointment with Clearwave Fiber for Saturday with a service window of 1:00 PM to 3:00 PM. Unfortunately, the experience was filled with poor communication, misinformation, and a complete lack of accountability. At 12:05 PM, a technician or contractor named Matt arrived at our home - nearly an hour before our scheduled appointment window. He arrived in an unmarked personal vehicle and was dressed in personal clothing, making it unclear whether he was actually affiliated with Clearwave. Matt informed us that fiber would need to be buried and that another team member would need to come out to complete that work. He advised us to call customer service for information on next steps and timing. At 12:09 PM, we contacted customer service and were told that our appointment was still scheduled for the 1:00 PM to 3:00 PM window and that someone would be coming out that day. At 2:54 PM, having heard nothing further, we texted Clearwave for an update and were told, "I'm showing my tech as nearby." By 3:59 PM, no technician had arrived, and no one had contacted us. When we reached out again, we were suddenly informed that a pre-bury appointment would first be required before fiber could even be run to our property. We were also told that there was no ETA for utility locators to mark the property before any digging could occur. We requested a phone call and spoke with Preston, who advised that there would actually be two additional site visits required before service could be connected. We expressed our frustration regarding the lack of communication, constantly changing information, and the unprofessional first impression left by Matt's visit. Preston was unable to provide any clear timeline for resolution, so I requested escalation to a supervisor. At 4:43 PM, we received a call from Justin, the Georgia/Florida Regional Representative. While I appreciate the prompt callback, it quickly became apparent that he was more frustrated about being contacted on a weekend than concerned about resolving the issues we experienced. He could not provide a clear solution or timeline, advising that utility locates could take up to 10 days and that only after that process was completed would another appointment potentially be scheduled based on our availability. Rather than acknowledging the failures that occurred throughout the day, Justin repeatedly deflected responsibility for the communication breakdowns and the unprofessional representation of the company. When I requested his supervisor's contact information, he immediately questioned why I needed it. After a 14-minute conversation, I was finally able to obtain the contact information for the Vice President of Field Operations. Based on that conversation, we decided that this business would not be the best match for us. There was no fight from Justin... The most frustrating part of this experience is that we are not even customers yet. Before Clearwave was able to secure our business, we experienced: * No clear expectations regarding the installation process * Multiple instances of inaccurate or conflicting information * Poor communication throughout the day * Unprofessional representation in the field * No ownership or accountability from leadership when concerns were raised * No clear timeline for service activation No prospective customer should have to spend an entire afternoon waiting, chasing updates, receiving contradictory information, and escalating concerns simply to understand the status of a service installation. Mr. Steven Saylor, Vice President of Field Operations, will be receiving an email outlining these same concerns. Based on our experience, Clearwave has significant improvements to make in communication, professionalism, and customer care before they can earn our business. Again, I would not recommend pursuing a business relationship with this company.

Went in to set up internet, but my area is not supported yet. I have been eligible for a phone…read moreupgrade for a long time now but had avoided going into the store because I didn't want to be pushed into spending a lot more money per month. Justin Butler helped me realize why Verizon is still and will forever be the best choice for mobile service. He was friendly, professional, and extremely knowledgeable. Walked out with a brand new phone and am only paying a few dollars more per month. He even helped me combine my streaming services and saved me money there. Best sales experience yet in a Verizon store, and I have been a customer for over 25 years.

I switched from sprint to Verizon because I had issues with the signal. I have been happy with…read moreVerizon so far however I got an Apple Watch and this location only had the 44mm available (I have a small wrist) I wanted smaller. They said no take it and we will order the smaller use this one until it comes in. Went back, Watch was the wrong one. They said don't worry it's our fault come back in a week. Called, nothing. Went back in they said oops too late you can't return it. The rep acted like I was trying to be slick and getting a new watch! He was like "it's used you can't switch it". Now I'm stuck with the most expensive watch that I never wanted and I can't exchange it! I can't even sell it as I owe more than it's worth. Don't go to this location. They give Verizon a bad rap. I do not recommend getting an Apple Watch from Verizon and especially not from this location.

The owner, Daniel, was very polite and treated us like family! 10/10 would highly recommend!!!read more

From the owner: At Valkyrie Technologies, LLC. We are a small business operation located in the South Carolina…read moreLowcountry offering services that include installations and maintenance of the following: Network Infrastructure Cell Signal Amplification Structured Cabling Our company is Veteran owned and operated. We support and work with other local small businesses in our area and subcontract for many jobs and applications in the industry. Valkyrie Technologies is proud to offer the same affordable price 365 days per year. Weekday, weekend, holiday, day or night we’ve got you covered at no additional cost or fees. Contact us for more information about our services.