Just went for my T-Mobile Tuesday, I had no idea metro by T-Mobile also has the gifts! Quick stop,…read morelady at front knew exactly and she was quick and efficient.

I had an issue and called 611. My call was answered pretty quickly and the lady stated she would…read moreaccess my account and help me. After I gave her a code she sent to my phone, she said she would put me on hold and be right with me. 30 minutes later, my call ended up going to a survey line. I didn't leave a very high rating and another lady came on the line and apologized that I hadn't been happy with the assistance I had received. She asked what caused me to rate the service so low. After explaining, she apologized again and immediately jumped into my account to assist me. After an hour of hard work on her part, we were able to fix the issue. I asked her to send me back to the survey again so I could give her a rating. She said it is only one survey per call. So I am leaving a review and I hope Metro sees it and gives her the raise or promotion she deserves. Her name is Brandy M. from the Escalations department. I have been a customer for a long time and NEVER have I had such great service as today. Thank you Brandy M. and may you get the recognition you truly deserve!!

I scheduled for an estimate for some junk I needed hauling off. I am in Houston, Texas. They said…read morethey would be at my house between 1pm and 3pm. Andre was supposed to show up and provide the estimate. They never showed up. I called Andre on his cell phone and all he could do was give me excuses. I was there at 1pm and around 2pm he was calling telling me he had to move it to the next day. I said I would be there. Then next day I was at the house at 1pm. I stayed until 7pm. Andre never showed up. No phone all. Nothing. Don't waste your time on Junk King Houston.

Response was quick. Employees were very professional and efficient. They removed everything within…read more10 minutes.

This is about the optical next door: Aisha was very helpful in helping me decide on the frame and…read morehad everything ready for whenever I got my prescription. I was very impressed with Aisha. When I went by to pick up my glasses, I saw her coworker because Aisha had a customer. The coworker appeared to be very helpful, friendly, and knowledgeable. The only thing is that even though I made it clear that I wanted The basic which I previously had, and no more. This lady ordered me A lens more expensive than what I had. I told her that I wanted the bifocal, and that these glasses were not showing the bifocal. She went on to say that these were much better and tried to pitch me the idea that they were. I told her that I did not care that I could see the bifocal on the lens as I did not want to pay extra. She proceeded to tell me that she discussed it with me when I was ordering my glasses, and I told her that I did not agree and was not told that was what I was getting. The fact that my glasses were over $300 was bad enough, and what she ordered for me was more than I wanted. Because I insisted that that was not what I ordered, I felt like I should have gotten an adjustment on my bill, but she would have none of that. I went ahead and took the glasses as they were, but let her know that I was not happy with what she did. She is extremely nice and always tells you, God bless you, and I don't think it is right. She should not try to get as much as possible out of the customers without fully explaining what she is doing. Even though I had the glasses picked out with Aisha and everything was discussed as to what I wanted, this lady proceeded to tell me that those were not good glasses and that she had a better pair which she talked me into getting. I called this being a little dishonest, and instead of trying to help the customer, It seems like she is more interested in making a bigger sale. I don't believe that God is pleased with her tactics.

Great job as always! Very passionate about clients and very thorough…read more Thank you for explaining everything to me.

Excellent experience. Highly recommend. Unmatched for the level of service. Repaired my…read morerefrigerator and cleaned the coils.

Melvin was on time and professional. He quickly identified the problem, ordered the parts, and came…read moreback and fixed in within 30 minutes. The price for this was no out of range and very reasonable to fix my refrigerator. I would ask for Melvin when using Mr appliance because I will be doing so in the future if a problem occurs

Jeff was extremely helpful, answered all my questions, and checked and tuned up my furnace, I…read morehighly recommend Jeff and Aire Serv of Katy!

There's no aires and graces when it comes to Aire Serv. They're just a damn good company…read more This is a popular and useful company located in many different spots around Houston, which definitely gets the job done and has a host of reliable and personable employees. There's probably one of these spots ready to fix your AC within a mile or two of your house if you live in the Houston area. So that's a very good thing. Most of the feedback I've had regarding them has been excellent, and with all of this excellent feedback I'll definitely keep an eye on them in future for all of our air conditioning needs. They seem a lot cheaper than a lot of the less reliable companies, and I especially liked working with the Cypress location such as Candy and Giovanni.

Genaro was super sweet and helpful, he loves what he does! Definitely going to revisit when neededread more

They did an incredible job on my dress with short notice. I can always count on the GM team to get…read moreit done.

Alex at Zippyshell has been awesome to work with. Very friendly and personalized advice and…read moresupport. The prices are the best I've found in Houston and I loved that I was talking to a real person and not a computer form, chat, or recording. Highly recommend!

I only gave a one star because I had to if I wanted to write a review…read more No communication. You need to be proactive every step of the way or you will NOT ever hear from them. Expect to be on hold minimum of 30 minutes every time you call. Promises are made but not followed through. Rude customer service. The drivers and unloaders are subcontracted by Mesa. They are exceptional. I would suggest looking at other pod companies before using these creatures

I've been coming to Mann Eye for the last 4-5 years. Love the staff & Dr. Han is incredible. She is…read morealways nice & profesional, gets you in and out in a timely manner and answers all of your questions. She's very good at explaining and simplifying the whole process.

First time took my dad here for eyes exams. Place is big,…read morelots of glasses frames to select, waiting room is comfortable. Staff are very friendly, my dad Dr Shirley is very sweet and caring. The reason why I only give them 4 stars because I was surprised that their restroom needs attention (really dirty). Beside that everything else is great here.