*PETE (spanish?, big man) = ONE Star (05-01-24) - Seems…read moretotally unmotivated to help me when I can't find the order # to my verizon home internet box. Told me to check my email. Didn't bother to ask me for my account phone until I told him to. I know he could've found my order in my account easier than I can. - Voice, mannerisms, apathetic attitude, barely any eye contact - either he's tired from a long day or doesn't want to work there. Either way, I regret getting him. I wished I got his co-worker instead (a nice, smarter, older black lady) - who actually answered his questions for her. ***** STEPHANIE (asst manager?) = FIVE Stars (03-23-24) - Extremely helpful in with my complicated trade-in case. Spent a lot of her time with me. Seems genuinely interested in helping me. - Even gave me her card so I can come back for "part II" of my case. Didn't abandon me to another random representative, so I wouldn't have to explain my situation again. - Thank you again, Stephanie!

Alyssa was amazing and beyond helpful. She was very understanding and helped us with everything we…read moreneeded. Definitely ask for Alyssa when coming to this location

Juan was very helpful in assisting me in getting my software glitch fixed on my text messages. It…read morewas locked somehow. He was very professional and knew just what to do. Very Thankful for Juan's knowledge and assistance! Ten stars.

Where my girls ATT?…read more This is one of the least friendly cell phone stores we went in to. They did have the accessories that Barbi was looking for, but all things considered I think they could have done a better job being welcoming and seeming like they were anything other than bored to tears and full of contempt for their job.

I visited yesterday and the girl employee was nice and helpful. Came back today to leave my phone…read morewhile having my claim filed. I was having a situation where I already spoke with someone on the phone. The woman employee today seemed as though she was not trying to help me at all and I ended up just leaving to the sugar land location instead.

This place is great. My son had locked his tablet and they did a factory reset. I was very…read moreimpressed with the speed of the repair and the customer service. I highly recommend them.

Went here to get my iphone fixed, i needed a screen replacement. Everything was going well until i…read morepicked up my phone. The guy gave me my phone back and my screen workes, however he broke my touch function on my bottom middle button. He did offer for me to come back another day and he would fix it. But i didnt have time to make another visit. Him offering me a free fix is why i didnt give a 1 star however, he should have fixed it on the spot instead of causing an inconvenience and having me come back

I took my broken iPhone XR there and he fixed it very fast at a reasonable price, Good service too…read more The inside looks a little sketchy and it isn't in the best condition.

Ali was absolutely wonderful. My computer was full of viruses and it simply needed cleaned up…read more $70 - two hours and it was good as new.

DO NOT GO TO THIS PLACE. The guy who works on tech named Ali is a scammer. He replaced my laptop…read morescreen with a faulty screen. And after I went to him for a refund he refused and lied by saying I broke the screen. I lost $114 plus gas money. He is a manipulator and a scammer to say the least. Would not recommend. I will file a small court case on him!!!!!

I recently went in on the 10th of January to this T-Mobile location only to be greeted by the…read moreassociate named Anthony not only did he greet me right away but he asked me how he could help me I told him exactly what I was looking for and he was very knowledgeable and helpful he took his time to explain every detail to me I ended up walking out with a brand new phone and a brand new watch with a great deal I like to thank T-Mobile for hiring and associate like Anthony I think it's crucially important to have the right people in a business and I like to thank Anthony for helping me way to go I'm very happy with my new devices and thank you Anthony for taking the time to explain everything to me that goes a long way and customer service awesome job T-Mobile for hiring such a distinguished gentleman as an associate

A neighbor told me about T-Mobile for WiFi and Internet. She has phone service with them and…read moredecided to go with them for the Internet and WiFi. I moved into a Senior Complex that said we had to use a certain service. That company charges for everything even after telling me to get equipment with Best Buy. Now I have to return it. I asked my phone company that provides service to the company that charges for everything if I could just use them instead of having to go through the middle company. No. Well, I decided to visit T-Mobil for the WiFi and Internet service for $50 a month and equipment. No extra charges. The Sales Rep, Cristian, was AWESOME! He programmed my device and all I needed to do was plug it in to my wall outlet. Wonderful! So glad I came in here. I still have phone service with the other company that would not provide service unless I went through the third person. T-Mobile said they can lower my phone bill. I may consider them. I know thousands of people have cable, Internet, WIFi and phone service through that other company, yet they also have phone service through other companies. Time for us to wake up! If you are being billed separately from your rent, look elsewhere. Ten stars to T-Mobil and Cristian!

I'm ATT the races today, posting another review right after the last…read more Well this one is interesting. They're not a great store, high prices, not my fave provider, but at least they were pretty nice to us, as a stark contrast to what happened over at the Rosenberg location earlier on the same day.

Trying to transfer an existing phone to an existing AT&T account and the messed it up incredibly…read morepoorly. Went to the Modily AT&T retailer and they ended up loosing the phone number then adding two new numbers to the account and adding a bunch of extra services we did not want. We went from ZERO spam calls to about 20 EVERY DAY. STAY AWAY FROM THE MODILY AT&T STORE AT US 59 AND GRAND PARKWAY IN SUGAR LAND TX!!!! THEY WILL TRY TO CHEAT YOU OUT OF EVERY PENNY YOU HAVE.

They were able to fix my boyfriend's iPad 7th generation within a day. He just had a cracked glass…read morescreen, it only cost $130 to get it fixed. Only sketchy thing was that they asked for my boyfriend's iPad password, which is weird because he only needed the screen fixed and this didn't relate to anything in his device. Overall, good experience!

Friendly service and was able to fix my Apple Watch screen at a reasonable price. Added bonus was…read morethat the whole service was done in under 30 minutes.

This husband and wife duo are an amazing team! Within less than an hour, my screen and battery for…read moremy iPhone 8 Plus were replaced. I had anticipated having to pay much more than I did. And, the turn around time was so much faster than I anticipated. I HIGHLY recommend this place for anyone in need of technical assistance for their phone or computer.

The backside of my iPhone needed repair twice. Both times after getting repaired with them it…read morecracked big time after the first drop. Now I also have battery and sound issues. Find someone more experienced.