Zero service available on a weekday morning. No attempt to assist the numerous customers waiting by…read morethe singular person on the floor who was tied up for 30 mins with a couple making a purchase? Not even a "hi, I'll try to find some help from the three people in the back restocking, on their break, or late to work. When Mr. ONLY Guy at work was asked if anyone else was available to help his snarky response was , " don't bother knocking on the backroom door." When I said to him, " I feel so bad for you having to have everyone waiting and no help" his response was the WORST. He stated, " No, ai don't care...I get paid one way or the other." ....dude, really?? Yes AT&T is a juggernaut and the 3-5 people waiting 30 long minutes before all walking out together, in disgust don't make a hill of beans of difference to you but....karma is a bitch and she will dish out to you what you just delivered to us. Trust me. And...I hope you never work in a tipped or commissioned position. You. Will. Be. Broke. In closing...just be nice, please.

The employees were very helpful me and my family. Both employees worked on our order to make sure…read morewe received all the discounts. We purchased a new Apple watch for my Grandson and upgraded our daughter's Internet service for their house. The next day after our purchased, nI was receiving a lot of AT&T texts and voice calls regarding my recent purchased. At first, I thought they were spams but I was not sure. I called the store and one of the employees gave me her private number, so I can send her the questioned texts and voicemails calls. She explained to me that they were spams and gave me the reasons why they were spams. She told me to block the numbers. She also checked my At&T account to make sure everything was valid and safe. I felt that she took an extra mile to help me. Will I go to AT&T store again in the future: Definitely YES!

Service was fast and efficient. Isabel was fantastic and I would highly recommend asking for her :)read more

Fast, courteous and professional service. My new iPhone was acting like shit. And the gentlemen…read morethere at the counter, fix it up in no time. Very knowledgeable. I appreciate the courtesy. This is the place to go with your bizarre acting phone.

I had a very disappointing experience with the UPS Store in Salinas due to a lack of knowledge…read moreabout the shipping services they offer. The day before my trip from California to Pennsylvania, I called to confirm that I could drop off my live leopard gecko for overnight shipping. According to UPS policies, certain live animals, including non-venomous reptiles, can be shipped through approved services. I had already purchased the shipping label, had the proper packaging, and had documentation from the reptile shipping company confirming that the shipment was authorized. My main interaction was with the manager at this location. He repeatedly told me that the shipment could not be accepted and insisted it was a USPS shipment, not UPS. I explained multiple times that it was a UPS label and shipment, but he continued to tell me otherwise. The way the conversation was handled made me feel like I was being dismissed rather than listened to. I also called the other Salinas UPS Store location for a second opinion and was simply told they would not accept it. Because I was told the shipment would be refused, I had to contact the reptile shipping company directly. Thankfully, they were extremely helpful and arranged for someone to pick up my gecko from my home. Unfortunately, the pickup didn't occur until around 6:00 PM, after the cutoff time for overnight shipping, causing an unnecessary delay and additional stress right before my cross-country trip. Fortunately, the next day, while I was already in Pennsylvania, the shipment was picked up on time and my leopard gecko arrived healthy and safe. This entire situation could have been avoided if the staff were properly informed about approved live animal shipments through UPS. I am grateful to the reptile shipping company for stepping in and resolving the issue, but I was very disappointed by the misinformation I received from this UPS Store. ------------------------------------------------------------------------------------------------------ Accepted and Prohibited Live Animals This is a comprehensive list of live animals accepted for transportation. Shippers are prohibited from shipping any animal not listed here, and all other live animals will not be accepted for transportation. The following live animals are accepted for transportation unless poisonous, venomous, and/or a Threatened or Endangered Species. Amphibians (All): Examples: frogs, salamanders, toads Cephalopod (All): Examples: squid, octopus, nautilus Crustaceans (All): Examples: crabs, crawfish, lobsters, shrimp Fish (All) Insects (Limited to beneficial insects only): Examples: bees, butterflies, crickets, lady bugs Mollusks (All): Examples: clams, mussels, snails Reptiles (Limited to the following): Lizards: Examples: chameleons, geckos, iguanas, monitors, flying dragons Turtles: freshwater turtles (except: snapping turtles), land tortoises, sea turtles Snakes: non-venomous (contract only) Arachnids: non-venomous spiders, contract only Worms (All) Right off there webstite https://www.ups.com/us/en/support/shipping-support/shipping-special-care-regulated-items/prohibited-items/plants-and-animals

Easy peasy to go in and do my Amazon return! No complaints here! The people working there are…read morepleasant, and fast.

I came in NOT expecting to buy a new phone, especially since mine wasn't even two years old…read more However, the staff were extremely helpful in explaining the tower updates and how they affected my phone. The entire process was painless and smooth. Huge thanks to Ashley & Alyssa for all your help -- & transitioning to the new Samsung 25Ultra.

Terrific experience. Staff there were knowledgeable and super polite. They took care of our phones…read moreissues easily.

Dishonest ripped me off and charged over $600. Everyday when using my computer I get upset at…read moremobile kangaroo for installing an old hard drive. Not comparable with any of the programs I was using before it crashed. They lied and wouldn't refund my money. They were Recommed by an apple supervisor. Go figure.

I just got done with my second repair at Mobile Kangaroo in Monterey and I had to leave a review…read more Both times I worked with Oscar and he was so incredibly helpful and kind. My MAC has been acting up and after going to the Apple store and waiting crazy times- I decided to go with Mobile Kangaroo (through the Apple website). Oscar explained everything thoroughly to me and was so friendly. Any and all questions were answered and he made extra sure that I backed up my data before I left my Mac in their hands. All repairs were explained and I was able to understand exactly what the issue was and how they planned to fix it. I love that. I am so glad I made the choice to come here. Turn around was SO FAST and they are so communicative. If it matters they are also bilingual which is awesome. 10/10 would recommend Oscar at Mobile Kangaroo for any MacBook Pro issues!

All the guys are very helpful and professional. They're always busy but they'll always acknowledge…read moreyour there. Very fast service