Chesapeake Virginia Atlantic avenue location...Switched from Metro to boost worst mistake I've made…read morein my life so far It's been 2 weeks of the purchase of my service and I cannot get any service inside my home I have no bars they have troubleshoot two times gave me two phones and change my SIM card from 5g to 4g and I'm still having the same problems these people are holding me hostage forcing me to keep a phone that doesn't work inside of my home I cannot talk to family members they say I sound like a robot I try to make calls I can't my phone doesn't ring people are telling me they're calling me and I'm not receiving their calls and these people still refuse to give me my money back

My Android phone was pure frustration, especially the lack of enough memory to support all the apps…read moreI need and the amount of data I generally consume. Worse, I got stuck with many of the same problems on the two previous mobile phones. Multiple annoyances. Sam and Angelo showed me a Motorola Android upgrade that can handle all my technical needs, including the cell software I need for work. They were very patient in explaining plan features and costs, showing me phone models that fit the bill, and even transferring my data to the new phone. I recommend this store. I'm saving money over my previous carrier and enjoying the new phone's superior performance.

I needed help to close an old account and another nearby store refused to help me. I was told to…read moreuse the customer service hot line. The customer service hot line refused to help me. Niyah was amazing and took care of my request in a short 5 minutes. Niyah was amazing. Great customer service. Good job girl!!

I was at metro to buy sim card plus a 5G internet account , basic, on the first day they gave me…read morethese amounts 15$ sim card+30$ number with internet+22$ activation, I asked employee if it was compatible, she replied yes. I went back the next day to buy the package, another employee called employee answered me, but before I asked again if my device was compatible. She answered yes. So I bought it, she put the sim card in. Meanwhile the value was supposed to be 67$ total she gave me a discount of 22$ , I thought, how strange! As I left the store, I sent a message to my son and daughter-in-law telling them to save the number. The message did not go through. I returned to the store at the same moment, and the clerk said, "I think the problem was the phone, and I asked her to refund the amount I paid. She asked me to come back the next day, and if it was the problem with the handset, she would give me a handset from her house, almost new. When I got home, I told my son and daughter-in-law. The sim card didn't work in any of the devices, it had no activation. The next day I went to the store to ask for a chargeback of my 45$ that was charged. Her boss, changed the sim card, no good, it didn't work. I asked for my money back, in the meantime, the boss went out and did not return, I asked her, she said that she would have to come back the next day, so that the boss could solve the problem and pay the 45$. As they did not resolve, I called the police, they registered an occurrence, and did not come, because it was a civil case. I received the number of the occurrence. They didn't want to solve it! I went back to the store for the third time with my son, the next day, who left his job to solve it. We were humiliated, and they even called the police, saying that we were harassing Jenifer, she was shaking when she spoke, but we were calm, because I don't owe anything to anyone. As they changed the sim card, I was left with the number, so the policeman went to ask for the number, but they gave the previous number, not the current sim card number. So far I have not received anything, I paid cash. I hope people will be careful, not to be cheated like I was.

Mary was awesome. She helped get my brother set up with a new phone and a great plan.read more

Alejandra helped me - my experience was very similar to "Freddy Z's" as described in his review on…read more02/20/2023. I lost my phone yesterday, panicked and ended up at Metro at about 6pm. With no "fuss" Alejandra helped me select a new phone, she did all the things on-line and on the phone needed to cancel and then reestablish service. She was as Freddy Z said; multitasking with other customers and walked me through the process. Thank you Alejandra and Metro.

Sam helped me in every way-was able to purchase an Iphone 16-E Screen Protector/Car Charger & cord/…read more Gorg Mag Adaptable Cover. Appreciated Sam's attentive attitude sans pressure. Small well maintained store with plenty products.

The guy who helped up was great. I think his name was Erik. He was informative and gave us all the…read morefacts so we could make a decision that suited our needs.

GM refuses to refund a defective product that didn't even last a week. Her claims were that because…read moreI am a existing metro client that I don't qualify for a refund or exchange. I know she's full of bulls--t because it's a purchase and it's liable to be refunded. I'm suing the store or Metro for her dumbasses

Always excellent service, I've been back many times and told all of my friends…read moreKeep up the great work

Amazing service from beginning to end. I messaged a few places on Yelp to receive a quote on…read moregetting a couple of documents notarized. Most places took a day to respond and couldn't even give me a quote; All Wrapped Up was the first to message back and they were upfront about pricing. I made an appointment quick and they were able to accommodate the time I asked for. Just got done signing my documents and the process took less than 20 minutes. Upon entering, the first thing I noticed was how pleasant the environment was. It looked (and smelled) amazing in there. I was also offered drinks/snacks. The girls were extremely kind and professional. They are practicing safe COVID protocols and wear masks and have a hand washing station. Definitely going to stop by here when I need to get my live scan renewed.

Nicole is amazing. She consistently goes above and beyond to help out on short notice. Super…read moreprofessional and friendly. I highly recommend Nicole and All Wrapped Up Signing Service.

OMG -- absolutely incredible work! I brought in a project…read morethat needed some help with sizing, and they went above and beyond to assist with getting the scale just right. Not only was the quality excellent, but they had the entire job ready within 24 hours! Super professional, fast, and friendly I'll definitely be using them again. Highly, highly recommend!

Andy is the best! I needed a banner stand at the last minute and he's the ONLY place I found that…read morehas one. Gave me great advice on what kind of banner I should make next time and is even doing the banner install! This is the place to come to for your graphic needs!! Plus they the best chessboard I've ever seen!!

I came in a rush yesterday as I was having sudden phone issues. Edgar helped me find the best phone…read morefor my budget and needs and was quick and helpful he also pointed out that I may qualify for a government credit on my bill so later when I had time I looked into it and did in fact qualify so I am saving a lot each month because of him. Was such a pleasant experience would come back

Sinthia went beyond customer service! She was incredibly knowledgeable and helpful and happy that I…read moregot her as my representative. I will definitely come see her only if I need anything else!