I took my laptop here to be looked at after I dropped it and damaged it. They charged me $25 to…read morelook at it and said they would get back to me with how much the parts would be to fix it. I didn't hear from them for a week or so but then I got a call that it was fixed. This made me a little nervous as I never got a call with the expense estimates but when I went to pick it up they said they were able to fix it without any new parts and only charged me another $30 for the labor. They also removed some junk that was slowing my computer down that I didn't know was there and I am pretty sure they cleaned it as well as it seems to have a lot less crumbs in between they keys and the screen is amazingly fingerprint free!

From the owner: Burgess Technology Services is a service-oriented technology company in Mid Coast Maine. We offer…read moremany experts under one roof, so we provide a broad base of support for your projects: *Network Design, Analysis & Support *Cloud Services *Managed Services *Software Development *PC, Printer & Hardware Service *Equipment & Software Acquisition *Web Services *Telecommunications *Consulting Our customers look for excellent long-term value and exceptional personal service. People who need to make different technologies work together also find Burgess a good match.

Tried to get help on the phone today, I was transferred 6 times, which took a total of an 2 hours…read morebefore I talked to anyone that had any idea what I was talking about. The person on the phone before the transfer always saying it wasn't there department, then transferring me to someone who didn't know why I was transferred to them. All I wanted to know is why my upload MPBS was so slow (7mbps) when I was paying for (20mbps) more, very simple.

On behalf of my elderly mothers attempted to return a piece of unused internet equipment she is…read morebeing charged for on a monthly basis. She has likely paid thousands over the years for this type of unneeded add- ons. I was told she had to authorize me through a customer service 800 numbers. I explained I wouldn't br able to return on her behalf and this fee would continue to come out of her fixed income. I asked for a manger. Carl claimed they don't have one. I'm pretty sure this guy has a boss. I asked to have her authorization me over the phone on-site. Carl refused to take her call " she has to call customer service" , "Carl aren't you customer service". Elder abuse by company like spectrum is how they continue to prey on the population this utility serves. There are laws again this type of elder abuse. I'll have to look into how to report this incident.

Customers service people are nice. But they don't ever have phone went in to buy iPhone and they…read morewere sold out of all regular non pro iPhone like your a phone store and you don't have any phones

Very impressed with this T-Mobile store! We recently made the switch from Verizon to T-Mobile and…read moreit was the best decision ever. We stopped by this store to have a look around and the staff was incredibly informative and helpful in answering all of our questions about our new account. We are actually amazed that the coverage we are getting with T-Mobile far exceeds what we ever had with Verizon and the customer service has truly been some of the best we have ever experienced. We are so glad that we made the switch!

Great new business! I work in the area and found this place. My computer was fixed quickly and it…read morewasn't expensive. Impressed with the owner's knowledge. Will definitely use again for my other computers and for computer tune-ups and virus removal.

horrible just horrible do not waste your money!! Slow when you have it but good luck getting a…read moreconnection! they say sorry on the phone do nothing about it and still charge you. They suck!

If you want to turn a one hour movie into a two hour movie, the Redzone wireless is the choice for…read moreyou. If you love to watch the buffer loading symbol in all of your favorite apps then call them you will not be disappointed. If you want to spend 8-10 hours waiting for a game to download then you have come to the right place. If you love using your phone for a hotspot while your actual internet just sits and buffers this is 100% for you. However, if you want to watch a one our movie in an actual hour then don't come here you will be disappointed. If you want to buy a game and play it the same day, don't come here it won't happen. After coming on to three years of tolerating this service provider and having multiple people come over our pain is finally over because a new internet provider is here I can say good riddance to this company.

I filled out and signed a contract for 1gb internet. I got a call and was told it was going to be…read moreinstalled. Wells later they came out and installed the internet but instead of the 1gb internet speed they gave me the 100mb speed which is a tenth of what I signed a contract for. When we called they proceeded to tell us that that was the only service they had in that area and that we should've been told. When we started we would like to cancel because they broke their end of the deal they tried to force us to drive 45 minutes to bring the equipment back and told us they were going to keep the money that we game them for installation and activation. This is the biggest bait and switch I have ever dealt with and this company is a fraud. We told them over and over we only want the 1gb, nothing lower. They're next lowest option was 100mb which was almost $50 more than their competitor that they probably don't even know exists here yet, which is why they are so over charging and taking advantage of their customers. The customer service is childish and the woman and manner who took care of the call don't deserve the in they clearly don't want to be there. I am not the only person who has dealt with this, if anyone sees this bbb report before buying LCC or Tidewater Telcom(because they go by two different names) please, don't just take my word, Google research their reviews and they speak for themselves. I will also be leaving this as a review on every page and will be contacting social media for the other people going affected by this scam of a company.

The level of incompetence by this company is unbelievable. Be careful as they are the only…read moreprovider available in Lincolnville and they hold you hostage. Be prepared for misinformation and rude business manager who could care less about your problem since you don't have any choice but them.

Great customer service and quality work from everyone in the sales and service departments.read more

Lost my phone and needed it replaced ASAP. The staff here was amazing and had me up and running in…read moreunder an hour. Would highly recommend this location.

The staff member, Kaitlin, who helped me replace a lost phone was superb in every way. She…read morereassured me, explained my options clearly, and expedited the purchase and setup. When I returned later that day because my phone contacts and saved messages had not transferred automatically, Kaitlin used tech wizardry (or magic) to restore all my data in moments. This would have been miracle enough, but when the school where I worked barred access to its websites on my new phone, Kaitlin spoke directly with an Infotech specialist there to resolve the issue. In all, Verizon provided service above and beyond.