I've been a long time Verizon customer and wanted to share my experience that i had today at this…read morelocation, so I wanted to upgrade my phone, but before I did that I paid off the remaining balance I owed on my previous one. Amazing customer service! The managers and all employees that work here are phenomenal. I was helped by Jesse and he went above and beyond to make sure I got the phone I wanted. There was some problems with the process at first but he quickly resolved it and I was able to get a Samsung Note 20 5G Ultra smart phone. He was very patient and did not blink or panic once. Thank you and I love my phone! This is my new go-to Verizon store

Horrible phone service after .r hours we were told they could only help in person?? 4 hours to…read moretell us ?

Took my ps5 w/ damaged disc drive in. This thing is an OG, not a slim or pro, so you got to…read moreperform a surgery to fix this thing. I originally thought there was no saving it. But the boys over there at CPR got that work and had ole' girl runnin like Sha'carri from the police. Took a little time to get parts, but better late than never. Check them out for sure if you need to fix the sticks or need accessories for your jack.

Excellent customer service. My phone was repaired in approximately 20 minutes, thanks to their…read morequick and efficient process. I highly recommend their services.

Great but it can get frustrated with customers service but there is people that will help you.read more

I have HAD to be a Spectrum wifi customer in my apartment building due to a monopoly. I cut my…read morecable as it was too expensive and they never documented I had called. They charged me for two months of service even after the equipment was returned. They fought tooth and nail for that money and got it. Now they raised the prices on the sketchy wifi to be just as much as when I had cable and wifi. I would never be a customer if I had a choice. The wifi goes out regularly and you do not get credit unless you call and demand it. They will take every penny they can get.

Pretty descent enough wireless phone store. I didn't come here for a plan for myself but my parents…read morewho were in need of a cell phone for everyday purposes. We were gratefully helped right away and was taught on what would fit with us based on what we were going to use it for(which in my parents case was strictly voice call base). Even the type of phone that also fit them best. My father ended up turning it down but we were also informed technical issues we were able to fix with this carrier because they wanted to transfer info from their old phones to the next. We understood what we were looking for from one of the employees that was happy to help us. Great store. Only thing I didn't like about this experience was NO proper parking near by, you kind of have to wing that yourself.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Freedom store today.

Writing Daisy at JD…read moreWireless is the best! She has amazing customer service and is such a friendly, kind person. From the moment I walked in, she made me feel welcomed and comfortable. She's helped me with my phone twice now, and both times she fixed everything quickly and made the whole process easy. She's also very affordable and honest, which I really appreciate. If you need help with your phone, I definitely recommend going to Daisy at JD Wireless. She gets the job done fast and always with a great attitude!

Ive been to about 3-4 different stores in the city, this is easily the best repair store in the…read morecity. Customer service Wait Price Outcome

Horrible service and horrible employees. I went the day before hours before closing time to…read morepurchase a new phone and was told it would take around 3 hours to transfer my data so I would have to come back the following day. The employee took down my information and said I had an appointment at 10:00am the next day. I go at 10:00 am and check in on the tablet they have and sat down. Another customer came in didn't even check in and was immediately helped by what seemed to be the manager. I waited for around an hour before I interrupted to ask if I was going to be seen soon because I had an appointment at 10. He said the employee from the night before didn't make the appointment right so therefore I'd have to continue waiting and he was going to help out ANOTHER person before he helped me. I called the AT&T in Santa Cruz and was told to come in and they were able to get me in and out. The employee in Santa Cruz was amazing compared to the incompetent ones in Watsonville.

Fair warning, a family member accidentally misplaced their their wallet inside this store and went…read moreback to follow up and apparently their security footage showed a woman inside the store pick it up. Needles to say, the store and local watsonville police deemed it low level crime. Ugh.

Mandamos 2 cajas a México con ellos. Abrieron las cajas y llegaron sin un 20% de la ropa que…read moremandamos . Más de $150 de ropa se robaron de las cajas. Solo la ropa de marca quitaron. Sentimos muy frustados y decepcionados. Mandamos en oferta de $400 pero después resulto como $700. Nos cobraron para entrega a domicilio, luego no podrían dejarlas cajas hasta el domicilio pero no nos regresaron ese dinero. No recomendamos que usan su servicio para mandar cosas a México. We used their service to send two boxes of clothes to our family in Mexico. The boxes were opened and arrived with over $150 of clothes missing, about 20% of the total boxes. The clothes missing were all the name brand items. We sent the boxes with a special offer of two boxes for $400, but after all the fees we ended up paying over $700. They also charged us $120 for delivery to our address, but were unable to deliver to the address we provided and would not return our money. We feel sad and frustrated with our experience. Would not recommend to anyone

I highly recommend Computer Solutions. David is very smart,…read moreprofessional and easy to make business with. He has reasonable price and very prompt service. If you have issues with your computer, bring it to David! Thanks David for your help. My computer is working like new again!

I had a great experience here. I shattered my iPhone 11 Pro phone screen and was able to get a new…read morescreen the next day. The owner was so responsive and reliable. I highly recommend this business!