My go to place for a casual walk after a gym sesh. It's connected to a target so kill two birds…read morewith one stone. They have everything in that plaza: movie theater, dave n busters, and occasionally unsolicited attention from randos. My favorite is when someone looks at me and says "ni hao." Hello to you too good sir ~ Overall a nice place that gets kinda rowdy after dark. Proceed with caution.

It's the only mall in Bakersfield, and compared to other malls in different cities it's pretty bad…read morebut that's okay. Not much goes on here, just average clothing stores and lots of jewelry stores. It's nice to walk around and look through the different stores. I suggest going on a weekday, especially around 11am-1pm, I think it's the least pack. I also suggest not buying shoes there until you compare prices online, some stores do overcharge. I've never experienced problems with bad customer service in any store however. It's just a regular NPC mall.

The staff is friendly, but the selection and value aren't quite there on one side of the store…read morethey have the plus plus sizes, and the other side has the small-sized, I could not find the in between? I'm a size 10 in jeans they had sizes 9, 5, 12, 15 plus plus, and Pettit. Some of the items looked really cheap, and the quality was bad for the price. I was in the fitting room and noticed some brown smudges on the inside of the curtain it looks like poop I hope I'm wrong.

I gave them 4 stars because they're very friendly and they do have a good variety of clothes, shoes…read moreand accessories. Plus there fitting room is open now! The only cons that I wish they would improve is 1) almost everything is final sell. 2) they don't have enough options for plus size girlies. I look at the smaller sizes and there's so much variety with cute clothes but for plus size it's just one small little corner with clothes that looks like what my grandma will wear. Plus size can wear cute clothes too! I still go because every once in a while they'll be one cute plus size thing but I wish I didn't have to be a scavenger for something cute to wear in the plus size section, just wished they focused on bigger sizes here. Everything is very tiny which is good if you're a small/medium size.

went to store to return some items that I ordered online. The person helping didn't know what she…read morewas doing, and after 20 min someone shows to "help", only to say that I couldnt return in store because I paid with PayPal. but I think it was more because the store was closing, and they wanted to go. on my way out, the store was closed. and I was carrying a large box... the security guard open the door, but there was something floor level for them to lock the bars, and I tripped and fell holding the box. They didn't even move to help me!! my knee and ankle hurts, and I'm never going back to that store!! just horrible!!!!

Was not pleased with my service was actually very upset to find out I couldn't process a return…read morewith my Apple Pay and they wont allow me to have cash so now I have these ugly uncomfortable shoes sitting in my house and no I didn't want a gift card because the shoes at Skechers just aren't that nice anymore they always hurt my feet the "memory foam" runs down so fast they just don't last like they used to so why can't they accommodate to me and my need and let me have cash since I lost my debit card and can only use Apple Pay for the time being here's a picture of how messy this store was I couldn't handle it and no these weren't just this woman's shoes

I was looking for a particular bag for Christmas, but it's an "Outlet" only bag so it's not at this…read morestore. I asked the manager, Cindy, if she would call Tejon to see if they had the bag. They did not, but the customer service provided by Cindy to someone she knew was not going to buy from her store was great! I'll be back to this store because of her. Merry Christmas to you and your staff.

Love that all the staff are masked up and super friendly. Diana M, Cindy O, Stephanie S. Are simply…read moreamazing . I enjoyed my shopping experience, the store was clean , organized and smelled great!!! Our personal store favorite is Diana M she's so patience and kind. The Manager Cindy is equally amazing. I found my new favorite store

HARASSMENT!! This store will monitor every movement you make within the store. I will be filing a…read moreHARASSMENT complaint immediately towards Store Manager Mary (lady with the glasses) as she watched every movement I made. Store #2165, get your act together because not every customer is a thief. Associate Gigi (ID #307619) apologized and was kind enough to apologize on her behalf. DO NOT COME HERE UNLESS YOU WANT TO BE MONITORED! Mary, this will not be the last of it!!

Terrible service! The line was 15 people long and the sales floor staff told us that the store…read moremanager wouldn't allow them to open a register! Waited 30 minutes in line and then the same gentleman that told me that he wasn't allowed on the register decided to open a register and it did not apologize for the wait etc. He said that the store manager's name was Mary and that she would not allow him to get on a register! Ridiculous

I've been so excited to have an ON OUTSIDE of the mall and close to home, but hadn't even visited…read moreyet! We recently came just to make some online returns (an option I LOVE because you get your refund immediately rather waiting for a mail return to arrive and process) and browse a little. The store feels quite small, but it has enough variety if you need to grab something last minute for the kids or a photo shoot or something. Prices are typical Old Navy prices. The parking lot is a pain. It's shared with like 5-6 other businesses, so it's always packed. 9/10 will return if needed!

There is a lot to like about Old Navy. I typically visit the store on Gosford, but yesterday, I…read morewent to The Mall and walked through. It's difficult to stop in without finding an awesome deal and that definitely happened yesterday. My daughters benefitted by getting cute rompers. It was easy to get in and out, which is not always the case, especially around holidays or back to school shopping days. On those days, I enter the store loaded with extra patience. If you don't have that ability, then I suggest you stay home. I encountered a typical problem at Old Navy yesterday, and it's one I experience nearly every time I shop there. Their sale signage is SUPER misleading. I'm sorry I did not take a picture, so I'll try to describe it the best I can. There were 2 racks of rompers, side by side. The rompers on the left had prints, were sleeveless and were originally priced $34.99. The rompers directly to the right were also sleeveless, solid print and originally priced $34.99. The signage was directly over the rompers on the right and read, sleeveless rompers $18 originally priced $34.99 discount taken at the register. Well, the rompers on the right were $18 and the rompers on the left were $20.99. I still got one of each. I've encountered so much frustrations with their signage in the past, that I typically price check every item before I go to the line to check out. I still go and recommend the store for basic needs and classic styles. Happy shopping!!

Okay, I am a bit torn on this one... My first thought was that this was a trendy clothing joint…read morefor teens. And it is. Which is why I am torn. If you are a teen and looking for trendy clothes, then go ahead and hit this place up... You could do worse. Meh.

I went into this store excited to shop, but I left extremely frustrated. Almost everything on the…read moreracks was in small sizes, and after almost an hour of browsing I finally spotted a sweater I loved -- on a mannequin. When I checked, it was the only medium in the entire store. I thought it would be an easy fix to ask the staff if they could just swap the mannequin's medium for one of the many smalls they had on the racks (the mannequin clearly would have fit a small just fine). Instead, they told me they "aren't allowed" to change the mannequin's size for a whole month. The manager, Melina, actually confirmed this policy. Seriously? They'd rather lose a sale than switch out a sweater? It was a ridiculous and lazy response. After wasting my time, I left without buying anything. If American Eagle is going to insist on keeping mannequins dressed in medium sizes for display only while the racks are full of nothing but smalls, then what's the point? Terrible customer service, terrible shopping experience. I won't be coming back to this location -- they clearly don't value their customers. Don't waste your time.