I love this place! So many nail shops use the same nail file on multiple customers! That is so…read morenasty and against Texas State Board Rules! You Can Not Sanitize or Sterilize Porous Material. A++++

I used to love coming to this nail salon. The previous owners were always so kind, warm, and caring…read more-- they made every visit feel personal, and their work was top-notch. I've been coming here for years and have spent thousands of dollars because it was always a pleasant experience. Unfortunately, ever since new management took over, things just haven't been the same. The atmosphere feels different, the quality has gone downhill, and that welcoming spirit the old owners had is gone. On my last visit, I went with my son. He got a manicure and pedicure, and I had a fill and pedicure. I tipped generously, as I always do. But as we were leaving -- literally as we were pulling out of the parking lot -- one of the employees ran outside, knocked on my car window, and said they "forgot to charge" me $15. I immediately paid it, but honestly, it left a sour taste in my mouth. After all the years of loyalty and the money I've spent here, that moment felt unprofessional and disappointing. Mistakes happen, but how you treat your customers matters. Sadly, I think it's time for me to find a new salon -- one that values people the way this one used to.

I started coming here in January when I got my birthday nails ! Super clean super friendly and do…read moreexactly what you ask for! Walk ins are allowed.

If I could give 0 stars I would. This past Saturday was my second time coming into this salon…read more First time was during 4th of July weekend, theretore I was very understanding of the wait time and rushed service. However, this past Saturday we arrived at 11:30 am and were told that the wait would be 15 mins. Not at all close to the time we waited. We were sat at 12:45 over an hour later. I wish they would've been more honest about the timing. Nonetheless we got sat with Angel and Mia, Mia was very dismissive and dropped some of my orange juice on my brand new Birkenstocks and did not care to clean them off or even apologize. Already, off to an even worse experience. They did not even cut enough of the cuticles or nails whatsoever. When we asked them to cut shorter they grew upset and just rushed through our mani/pedis. I ended up with nail polish on other places on my foot other than just my nails. Very sloppy job. After almost 4 hours of being here we finally get to the front only for the older woman to say she misplaced our ticket or mislabeled. We had to wait for her for another 20 minutes to get our total. I quite honestly did not even want to pay for this awful experience. It was terrible and I will definitely not be coming back. Even if you make an appointment they will still make u wait more than 30 mins. The location is beautiful but the service is not up to par. Try a different location or salon, save yourself the troubles.

I've been going to Cloud 9 Nail Bar for over four years, and it remains the most consistent,…read morehigh‑quality salon experience I've ever had. The facility is always clean, the techs are kind, and the service is reliably excellent. My nail tech is Kevin, and for pedicures I always choose Vannah. They treat my hands and feet as if they were their own, which speaks to their care and stewardship. I work long hours and I'm an avid gym‑goer, so my hands and feet take a beating. The attention Kevin and Vannah give during each service has become essential in my recovery after grueling workouts and long days. If you're looking for a salon that combines skill, consistency, and genuine care, Cloud 9 Nail Bar is it.

I never been here before, but the prices are so expensive. $105 plus the design and shape flying…read moreetc.. Almost over $200. You will be spending on a pedicure and manicure. I will recommend going to a cheaper place of such as paradise, nails, or Jasmine nails, those are pretty affordable. Yes, the employees are our kind and do their service really fast clean place as well.

Walked in for a gel fill with 1 broken nail I just had my nails done 4 days ago , this lady wanted…read moreto charge me $80 for this .. she must think I was stupid....

10/10, Kim did my acrylic toes overlay and is truly a perfectionist! see my photos of my feetread more

By far the Best Place. Have been there twice. Spent $185 the second time around for a refill and…read morebasic pedicure. Nails do last and they will make the style you show them. Highly recommend it.

Recently moved to the Spring area and have been trying to find a new nail salon after going to the…read moresame nail tech for over 10 years. Unfortunately, this was a huge disappointment. I came in for a basic pedicure (about $34) and was the only customer in the salon. Even with no one else there, the service felt rushed and lacked effort. The tech was very light-handed and didn't thoroughly remove the dead skin from my heels. To make matters worse, once my pedicure was finished, I was asked to move to the drying station instead of drying in the pedicure chair. I was working during my appointment, so I had to pack up and move my laptop, devices, and other belongings for no apparent reason, despite the salon being empty. It was unnecessarily inconvenient. As my polish was drying, I noticed my heels were still rough. When I pointed it out, I was told I had chosen the basic pedicure and that I "needed a cheese grater." I disagreed. My (80 year old) longtime nail tech had never used a cheese grater and consistently leaves my heels smooth using standard tools and proper technique for my basic pedicure. What disappointed me most was that they refused to correct the issue, even though there were no other customers waiting. It would have taken just a few extra minutes to make things right. A basic pedicure should leave your feet feeling smooth, and good customer service means addressing reasonable concerns when they're brought up. Unfortunately, this salon did neither, and I won't be returning. Guest relations go a long way

My nails and toes look okay. Not amazing but okay . It was a last minute salon find because I had…read moresome time to kill while in Houston for the day. The salon has potential as far as how pretty it is. It just seems messy. You can tell they reuse buffers and files. The floors were messy and it just looks like they don't clean. Also Barbicide looks nonexistent. I saw only 2 girls clean their tools. Also the amount of technicians just sitting around with their feet up on the pedicure chairs just eating and watching movies or whatever was also kind of frustrating considering how much of a mess the salon is. Like I said my nails are fine. Not my favorite but for last minute they'll do.

Today was my first time going to the new salon. I recommended because the employees are nice. The…read moreplace is really big and they have a refreshments so they don't have coffee available. I would've ordered that but the drinks are free and today Anna and Taylor did my nails They're Really Nice People. They didn't excellent job on explaining everything. And the price is affordable really cheaper than previous ones I've been to It's not much of a far drive about 5 minutes totally worth it. I will come back.

This nail shop has been around for decades! This was the place to go! It's always busy when I call…read moreor drop in.... But I made a special top to get my nails redone from a failed experience at a NEWER nail shop down the street. Just because the place looks dingy and hole in the wall type of place - just means there is history!!! These ladies work hard and always do a great job! Loyal customers have been coming here for decades! They don't disappoint!

I have been coming here since 97 when Michelle took over everything is still the same. They only…read moreaccept cash. I got my pedicure and a refill with white tips shellac for 80 bucks. There's no fancy chairs just how it was back in 90s which I don't mind. The quality is probably not the best but for the price you can't complain. They also do waxing but they do not do powder nails.

Just because I don't get my nails done often doesn't mean I deserve shitty nails. I was desperate…read moreso I went here but do not go! The man talked about my feet as he did them and paint job sucked and he spilled polish on my legs. My nails are crooked and bumpy so bad !!

I would not recommend this place to my worst enemy. Walked in and there was one man and one client…read morein the entire shop on a weekend. I was not greeted as a client and when I spoke to the man he was extremely rude, dismissive and said something in his language even though no one else was in the shop. For a customer service industry this buisness falls very short.