I never been here before, but the prices are so expensive. $105 plus the design and shape flying etc.. Almost over $200. You will be spending on a pedicure and manicure. I will recommend going to a cheaper place of such as paradise, nails, or Jasmine nails, those are pretty affordable. Yes, the employees are our kind and do their service really fast clean place as well. read more

I usually have my normal nail place that I go to in the Woodlands, but I decided to try this place because of convenience. I Usually just get nail polish or shellac pedicure at my normal place. The gentleman at Cloud9 that was going to do my pedicure suggested for me to get acrylic overlay on my big toe because there was a small split on the edge of my nail and that he said it would probably crack all the way down if I didn't get acrylic to protect. I've never had that issue before and I've had plenty of small splits on my toe nails on my toe nails and im now 48. So I did get acrylic on just that one big toe the rest of them were shellac. About three weeks later, I went to my normal place to take off the shellac and acrylic from that big toe to get a new pedicure done to my unfortunate surprise when the acrylic was being taken off I noticed a large green stain the nail tech and my normal place. said it happens when a acrylic job is not done properly and humidity and water goes in between the nail and the acrylic. I am so devastated because I should've just stayed going to my normal place instead of trying Cloud9 and now sadly, I have this situation where almost my whole toe is green and a split that goes almost all the way down in the middle of my toe. . We're about to enter the summertime and I will not be able to wear sandals and worst I'm going to have to go see a foot doctor and they will probably tell me that my whole nail has to be removed. All because someone suggested something to make more money and they didn't know what they were doing. Here's a picture in case you need evidence. read more

Cloud 9 Nail Bar - Big Toe - Nail Salons Near Me - Houston, Texas

Most of the people in here working are just practicing on your name and they couldn't care less. This place is really convenient so this is my third time coming in here and being disappointed. Please don't ever let the guy, Kayla or the lady in this picture do anything for you at all. This lady attempted to give me a cold pedicure after telling her 3 times she changed it. Almost everything she did to my feet was while they were dry. She used the grate while dry, scrub brush was wet feet dry, cleaned them while dry then place my feet in an empty bowl and washed them. It was very weird. I complained but that went nowhere. If she can't understand what I'm saying how can I communicate with her to tell her what I'd like. They are charging me extra for my pedicure because I had shellac but I'm not getting shellac. So it's still the price as last time because they changed it, but wouldn't they change the polish with a pedicure regardless. She polished my feet and fanned them with the price chart. No lotion! No oil! She didn't even polish them correctly, the second coat was not fully polished over the first coat of polish, which left lines I had to ask her to clean the sides. read more

A HIDDEN GEM I was visiting from out of town and needed my pedicure done. The spa is modern, clean and bright. Staff is friendly & welcoming. The massage chairs are new and in good condition. I had 2 drinks: mimosa & a Bahama mamma. Both were made delicious and the cherry on top. Will definitely come back when visiting. read more

Cloud 9 Nail Bar - Delicious Bahama mama. - Nail Salons Near Me - Houston, Texas

It has been 8 days since I got a manicure and pedicure.... Not worth it to me. I paid for shellac yet it's chipping like regular nail polish. Shellac mani and pedi was $110...... customer service was poor and the shop was not as sanitary as regulations require. I saw multiple customers come and go yet no one disinfected the seats, foot spa, or utensils. No wonder a few customers attracted nail fungus after visiting this nail shop. Definitely WILL NOT BE RETURNING. It's beautiful on the inside but everything that glitter is not gold. Tread lightly and go at your own risk! read more

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This is where I prefer to get serviced when home in Houston. They have a points based system and are pretty great at remembering which nail base and color you selected at previous appointments just in case you want to do a repeat. They have a a fully stocked bar, great staff, and relaxing pedicure chairs. read more

Came here to get my set removed and some shellac so my nails could have a little break. The place was super clean, I mean clean clean, which is a big deal in my book. I didn't feel like I was being suffocated by the smell of acetone and the staff was incredibly nice. They have so many shellac colors to choose from and have drinks they offer during your service. Very affordable and they did a great job. read more

Cloud 9 Nail Bar - Drink menu - Nail Salons Near Me - Houston, Texas

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Couldn't make a appointment online so went in and the place only had one other customer there. My mom and I went for pedicures the pushed for nails or manicure so agreed to it. Been getting nails since the 90s worst nail job I've ever had. We both had people on our feet and hands instead of switching sides they had us reaching across our body to do the other hand (not at a comfortable when you have a large chest and arthritis). They have you pick colors but don't use the color you picked. A example is my mom had pink chill nail and she said she wanted the same are close to color on her toes they put a neon orange then proceed to argue and say it was the same number as on her nails. My nails were supposed to be A light tan color and they put a darker color. The nails are not straight they have bubbles all in them and wasn't shaped evenly. I usually don't like writing bad reviews but spent over $200 and got bad service and wasn't at all pleased with the outcome. The whole time getting my nails done the lady kept watching the clock closely, when done she got up said they had my ticket and walked off to the back. Now if I didn't have to go pick up my kids from school I would've made them fix the mistakes that I seen when I went out into the sun and was able to see all the mistakes. I am posting pictures but the pictures look better than what the nails look like in person read more

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Definitely would recommend this place. Came to Yelp to search for a nail shop that was near and could get me in right away. Got a full set and a pedicure and was so pleased with how they both went I had to leave a review while I was drying. I also had my fiancé with me who got a men's mani and pedi and even he was pleased. Will most likely be returning when I'm out this way again. read more

Cloud 9 Nail Bar - Full set and pedicure - Nail Salons Near Me - Houston, Texas

I've gotten serviced here about 5 times and each time have left satisfied with my nails/toes. Today was a different story, went in for French tips with heart designs. I confirmed with nail tech several times what I wanted and he only put French tips on one nail on each hand instead of all 10 nails like I confirmed with him several times. Male tech was very rude and had an attitude when I let him know it's supposed to be French tips on all fingers with the design on two nails, he was very snappy and tapped on my hand hard like I was a toddler with an attitude. Spoke with the manager, she apologized on behalf of the nail tech.Manager went with whatever the tech told her basically called me a liar $110 for a pedicure and this they didn't put on any cuticle oil. The behavior exhibited by Tom today was beyond unprofessional and needs to be addressed and corrected. Conflict wasn't resolved at all I was basically called a liar and charged for his mistake. read more

Cloud 9 Nail Bar - Nail Salons Near Me - Houston, Texas

Ouch :( Such a simple manicure to somehow not get it right. I don't know, but I feel like $30-$40 for this wasn't worth it. Paid about $90 total for mani and pedi. Probably won't go again. read more

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First time going there and Im absolutely in love with my bday nails thank you. And the service also came with two complementary beverages so y'all get five stars from me. read more

Cloud 9 Nail Bar - Full set glitter ombré - Nail Salons Near Me - Houston, Texas

I went in for a new full set, the lady who attended me was in a rush. Instead of soaking my old set off, she ripped them off and by doing so she ripped off my real nail. She said "soaking takes too long". Even after ripping my nail off and making me bleed, she was going to keep ripping the other ones off. I told her to stop. I could not get the nails I wanted for my graduation because of this incident. The workers should be careful and attentive of each client because they are dealing with people's bodies. This was my first bad experience here but I will not be coming back. read more

Cloud 9 Nail Bar - Nail Salons Near Me - Houston, Texas

My girlfriend and I came here randomly without a reservation and they were able to get us in pretty quick. Great service for the price and you get free drinks! It's a little far but worth the drive. read more

T fix my nails, that were horrible. I called on Saturday and was able to go immediately. It was very relaxing and I had a Pina Colada while getting it done. I got my nails Dipped read more

Cloud 9 Nail Bar - Pina Colada - Nail Salons Near Me - Houston, Texas

The nail technician I got was very professional and nice he did an awesome job on my toes !

It was my first time trying this place, it's fairly new and I wanted to have my toes done but didn't want to drive super far. This salon was just around the corner from me and was surprised where it was one where they serve a complimentary drink (non and alcoholic drinks) I didn't have to wait long even though they seemed busy. I also thought it was a good price for just my pedicure with shellac. I paid $60 in total but that was including my tip. They have different options for the pedicures, I believe they all include a hot stone massage but there's different scents to your oils or lotion they use for the massages and the length of the massage. Overall I thought Moon did a great job on my pedicure and I enjoyed my time here, I'll definitely be coming back for my routine pedicures! read more

I made an appointment for me and my SIL and when we got there we were quickly seated for our nail sets. Overall experience was amazing for me. There's a wide variety of color options. Complimentary drinks. Salon is beautiful and clean. Prices are pretty common to other nail places. Customer service was also great! Tia did my full set and she did an amazing job. She did exactly what I wanted. Also very friendly and sweet to talk too! I will def be back and recommend this place! read more

Cloud 9 Nail Bar - Full set - Nail Salons Near Me - Houston, Texas

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This was my first time here at this salon. I came in Thursday morning and was serviced immediately. I was greeted with a huge hug from Vanna! Her energy and aura was so pure and welcoming. I got a regular pedicure with shellac. I also enjoyed a complimentary drink from the bar while she did my toes. Vanna did an excellent job and will now be my go to technician! 10/10 experience! read more

Don't get your nails done here! I asked before my service if they could do a white French tip and with pink glitter around the French tip. It looked so nasty and sloppy! read more

Cloud 9 Nail Bar - Bleeding cuticles on my pointer finger and middle finger. - Nail Salons Near Me - Houston, Texas

I came here because of the rating and it being close by I got a full set and a pedicure.There was nothing special about any of them they were both mediocre;for the full set the girl that attended me was nice and technique ok but just ok.I got a square white full set with color powder and my nails don't all look the same some look more rounded and some more square and she left acrylic on the underside of my nail and I asked her to clean it up and she did but still left some behind.My nails needed more buffing to smooth them out and shaping but she didn't think it was needed so I'll have to do it at home.Once I was done with my full set she sent me to the register to pay instead of my pedicure once I told them I also wanted a pedicure they sat me down the pedicure starts at 45 I chose the 50 organic herbal one and the tech did a good job read more

I just came here just because it was conveniently located near my house. They do a good job at basic nails but if you ask for anything specific they can mess it up. The wait will be just like any other salon. One time I came to fix ONE nail and waited over 45 minutes! I will not return again. Lost my consistent business. read more

I made an appointment for me, my mom, and sister for a Sunday evening. When we came in we were seated for the pedicures and asked to pick colors. There was lots of confusion because there dip powder, shellac, and regular colors were in the same color books. I asked, confirmed, and agreed to pricing before service. Afterwards, they tried up charging me because my real nails were too long. No one mentioned this beforehand. Also the colors on my toes and feet didn't match when I specifically asked for the same color. The color is bleeding three different colors on my toes and my nails are 100% OFF. I was told due to the base color it changed. Makes no sense to tell me things afterward especially when I asked to make sure. My mom and sister enjoyed their service and the complimentary drinks were good. Customer service at the front is okay and with the techs it's super lackluster. Not friendly whatsoever. I'll go elsewhere in the future. read more

I've visited this place on multiple occasions and typically I'm satisfied...today was much different. Maybe there was a language barrier but I was ultimately charged for a service I did not ask for. Additionally, the quality of the work was poor. My mistake was not paying attention to my receipt and paying for the service without checking. Once I realized I was overcharged and brought it to their attention, they pretty much called me a liar. This was very disappointing to say the least. In total I paid $127, of which $15 was for the additional service. All I asked for was an adjustment of the $15 and they only offered a max of $10. Of course this was the "Manager" saying this was all she was willing to do. Then do better!!! read more

I loved the customer service and my nails!!! They looked great when my fiancé popped the question. read more

Cloud 9 Nail Bar - Nail Salons Near Me - Houston, Texas

1 million stars. I got a shellac mani pedi and I felt so pampered, they really go above and beyond. Nothing was rushed, she really took time and attention to my cuticles and massages it was amazing. Not to mention complementary drinks. It was my first time there but definitely won't be my last read more

after spending over an hour for a pedicure and manicure it was SO worth it I loved the vibe and im very satisfied with my outcome! definitely will be returning. read more

Cloud 9 Nail Bar - Nail Salons Near Me - Houston, Texas

I don't get pedicures much because I'm not a fan of people touching me especially my feet. I decided to do something nice for myself and start prepping for my wedding in a month. Just wanted to get the process started so my feet look nice for the wedding. I went in about a week ago and I'm now in the doctors office having an ingrown nail removed. This was not an issue prior to the pedicure I had a great experience but now not sure how I feel about going back. read more

My wife found this place and decided to give it a try so I took her and my step daughter for an appointment. When we went in we were greeted very warmly by the front desk staff and the manager, Henry. Everybody was incredibly welcoming and friendly. The salon itself was very clean and well laid out. They have a huge selection of colors, polishes, shellac's, and whatever else they put on nails. Their prices seem to be pretty average for what they offer, and they have a complementary two drink bar with beer, wine and liquor. So they immediately won me over. Both my wife and stepdaughter got pedicures, and in the process my wife and Henry had manipulated me into getting one. Poor Ivy got stuck with my feet. It doesn't help that I'm ticklish. All in all she did an excellent job as did the two girls that did my wife and stepdaughter. My wife and step daughter were very happy with everything and will definitely be back and become regulars. read more

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Don't waste your time at this place. They're rude and unprofessional. They don't know what they're doing.

Worst experience I was here 9:25 leave at 11:42. Everyone is new, not friendly and hardly spoke English

This is my new go to nail salon!!! Be sure to set an appointment! But they do allow walk-ins. My nails have came out great every time and so for my little sisters basic manicure. We left the salon with great looking nails! read more

Cloud 9 Nail Bar - Full-set by Tia. - Nail Salons Near Me - Houston, Texas

Ok first of all. Their workers are always rushed. I went there for a pedicure. I was told that I was to be seated shortly and I didn't get seated into half a hour later. Then the man who was doing my toes could not apply nail polish correctly. He kept adding layers of nail polish and I knew it wasn't going to dry at all because of the amount of polish. He didn't believe and he touched it and the entire polish slipped off. I was there over two hours because no one could apply polish correctly. I went back for a gel x removal. MY MISTAKE. another bad service. They left my nails so thin that they would bend so easily. The worse part is that they didn't even remove the entire gel. Never going back here. Terrible service. read more

Wouldn't even give them 1 star. I got a shellac manicure and within that same day it was already chipping off then I called to see if they could fix it and they said yes. Went in the next day and they were trying to charge me to redo it when it didn't even last 1 day, got it re done and same thing happen again so I went back in the next day and they said they couldn't do anything about that if I wanted to get it fixed I needed to pay. Keep in mind the first time I went I paid $55 for a shellac manicure and waited 2 hours and took them about another 2 hours to do the work. Very unprofessional, save your time and money and don't come to this place. Horrible horrible service. read more

1st time here and the experience was phenomena! Excellent customer service and friendly staff! I will be back!

best nails salon ever in town . the service was provided was exceptional. you must try. they have a pretty nice bar and everyone is friendly. The place is smell good read more