Staff is helpful with good recommendations! Popcorn chicken, dumplings, and sweet potato fries are…read morevery good! Drinks were yummy as well!

Really good !!! The boba was delicious , Brown sugar was overly sweet, the ambiance was niceread more

I'm always excited to find new boba shops in town. Shiba Tea is a favorite among myself and…read morecoworkers! The drinks pack a ton of flavor and there are a lot of different options to choose from. Sometimes, we find boba at other places to be kind of bland and lacking. That is definitely not the case here! Since we make the run during our lunch break, we can be pressed for time. The staff is always great about getting drinks out in a speedy manner. If you are worried about time, there is also an option to order online!

As one of the few places in Naples to get bubble tea, Shiba iTea does a pretty decent job. The boba…read moreis soft and made fresh daily and usually runs out by 6pm, so go earlier if you can. They have nondairy creamers available for the milk teas, and many unique flavors including sakura rose, kumquat honey jasmine, green apple kiwi, and many more! I tried the Sakura rose ($9.04 with boba) and enjoyed it, although next time I'm ordering it with less sugar. The shibnature (signature) drinks can get pricey when you add in the boba, but it's not like you can find many other boba options in Naples (at least not yet)! There is plenty of seating available inside and a table outside, as well as lots of colorful decor and stuffed animals for pictures. There are a few Asian restaurants conveniently in the same area for a meal to go with getting a drink here.

Lovely Boba place! It's cute and fun, they have little board games that keep you entertained while…read moreyou enjoy your drink. We came for the BOBA but our all time favorite was the Mango Sticky Rice, WOW delicious dessert so unique and perfect for summer!

Very cute shop with great boba drinks. This is my first time drinking an oat milk boba and it was…read moreso yummy. .

Stopped in for boba on a hot summer afternoon, this really hit the spot. Interior is very cute…read moreinstagrammy aesthetic, service was quick. Ordered the taro ube milk tea, 25% sweet which was perfect for me and boba pearls had a nice not soggy texture. Can customize the drinks to your needs

Decided to stop here for a quick lunch treat of boba. The restaurant is decorated super cute and…read morehas an inviting atmosphere. We utilized the kiosks to order our boba. The tea had good flavor and had the option to customize your ice amount, any topping you wanted. I did wish there were descriptions of what each item was and what is in them, both for boba and food items. I ordered a dirty marble and wasn't sure what to expect. It was a delicious though! We definitely want to come back to try some of their food options. Everything smelled delicious!

The manager is so sweet, the employees are so kind and hard working and give a great experience…read more The drinks and food are perfectly made and not overly sweet.

Came super close to closing! These two young boys were very kind and understanding about my…read moresituation and made my order as good as you could imagine! The food was amazing 10/10, the ambiance was also very fitting for the food being served. Amazing little shop absolutely recommend and love it!

Stopped by Tsaocaa in the Coastland Center Mall food court on June 30 while visiting Naples. My…read morehusband ordered the Taiwanese sausage, Chicken Tonkatsu Ramen, and a Sakura Oolong Tea. The Taiwanese sausage was surprisingly good. If you're familiar with Chinese pork sausage, it's very similar in both size and flavor, but a bit leaner and not overly fatty. It made for a nice snack while waiting for the rest of the order. I didn't get a chance to try the Chicken Tonkatsu Ramen myself, but judging by the empty bowl, it definitely hit the spot. The portion looked generous, and my husband finished every last bite. The Sakura Oolong Tea is definitely an acquired taste. It has a distinct floral, earthy flavor that may not appeal to everyone on the first sip, but it became more enjoyable the longer we drank it. If you enjoy trying unique tea drinks, it's worth giving it a chance. Our order took a little longer to prepare than expected, but that's understandable since the ramen is made to order rather than sitting under heat lamps. The wait was worthwhile for freshly prepared food. Service was courteous, and the food court had plenty of seating. Overall, Tsaocaa was a solid stop for a quick meal and drink while shopping, and I'd return to explore more of the menu.

Decent boba with an anxiety attack for a menu. The boba isn't bad, it's not the best boba I've ever…read morehad but that's more because I probably ordered wrong on the kiosk. Service was fast and it felt clean and the large boba cups are giving me life. Doesn't taste fake or soapy; kinda mid but again that's probably on me for what I put in to order. Okay so the tea- Love the kiosk option because I'm a bundle of anxiety; short lived because they've got enough on the menu to fill a novel. It would've been better if their kiosk menu was a bit more idk consistent? Basically there's five different versions of every boba option spread out in every drink category. They all look basically the same? Some have the same photos, so I'm not sure if it's the same thing or if they input the same drink because they wanted you to find it on other groups. I've dealt with intense menus before but this was a LOT. Until I can understand the menu enough to know I actually ordered what I think I ordered this place is gonna sit in boba limbo. Genuinely not sure if it sucks or I'm just confused. Order at your own risk

Very friendly customer service!! Izzy helped me and my family and she was spectacular…read more She let us taste a tea we were interested in and also helped us with creating our drink flavors. The teas we all got were super tasty and very refreshing! This location has indoor and outdoor seating, with games to play outside for extra fun!

I am repeat customer here. Always terrific to get a delicious frozen or milk tea with coconut…read morejelly or boba and either walk with the dog or sit down on the shaded patio (with cornhole). The staff is very nice and will ask if you want a no sugar ow low sugar version too! Nice music and shade.

Friendly service with good selection of teas they also do smoothies with a wide variety of flavors…read more I went with Thai tea with boba which is a personal favorite of mine. I get is with zero sugar because the boba is sweet and this was perfectly refreshing on a hot, sunny day.

Great service. Cute establishment. Lots of character. The fruit teas are yummy and a touch on the…read moreto sweet side. I would definitely be back. The homemade cookies are super yummy though.

great food - wonderful pastries - friendly staff…read more everything is just so right - love this place

Pho was subpar: using lemon and not lime, weird vegetable choice as gardiment. Pastry was yummy…read more Friendly service. Good ambience.

after being seated we waited a little minute for our menus. yummy food, the service was okay, and…read morethe drinks were yummy.

Beyond good. Service excellent. Very clean. I can't wait to go back. The bao buns were incredible…read more Soup awesome and the matcha was the best thing I've ever had. Can't wait for my next visit.