Selection is great. I have been 2x and the young man working was helpful and knowledgable.read more

Great recommendations and great prices! Friendly staff too! RJ had a great selectionread more

Dude was really rude. Bad sales man too. Really too much to type just don't waste your time…read more As to your comment down there. Don't remember saying anything about an ID. I said you were a bad sales man. People before us try to buy a charger you didn't want to sell them one when you obviously have some. And when my girlfriend asked which battery won't break on her you responded all of them. I thought you were supposed to sell things??

I really did want to like this place. But rude staff, ridiculous prices, will charge you for extra…read morequantities of whatever you're buying If you're not careful. Plenty of other smoke shops around, go somewhere where they respect your time and money.

Asif helped us out a lot! Best smoke shop in Houston! Hands down he's very helpful and will make…read moresure the customer (and us) leave happy!

What a beautiful and clean store. The experience is just outta this world. Amazing knowledgeable…read morestaff and top class customer service. It feels like you've walked in to a business class lounge. Jay was so helpful and courteous. Highly recommended place for y'all!

The service is SUPERB, I learned a lot! The store is full of all sorts of stuff and if you don't…read moresee it ask? I am sure it's there somewhere. Fast getting in and out but mostly the knowledge that I gained was amazing. 24 hrs. open, it doesn't get any better than that!!!

A nice little shop. Very clean and they have such a large selection of pipes, CBD, pens and more…read more I had a lot of questions and the employees were super helpful and were very detailed and patient. They have occasional events for the public, keep a look on their Facebook to see when. I wasn't able to go the previous one, but am definitely looking forward to the next. Looking forward to seeing more of what they offer soon.

This establishment has a lived in feel, the thing you want when you want to relax and smoke a good…read morecigar. The sofas and lounge chairs are leather soft and comfortable. They have a nice selection of cigars and they are not overpriced. One thing I noted that I think makes a difference to new smokers. Is they identify the strength of the cigar mild, medium or full body. If you are serious Smoker and want to have a locker they do rent lockers in the price is $300 per year. Humberto told me that they instituted a new rule this year that a person must purchase 52 Cigars per year. They also sell pipes, cigar cutters, and lighters. They do not sell alcohol nor are you allowed to keep alcohol in your locker if you decide to purchase one. I have to say, this place has a lived in feel! The wood floors counter in furniture add to the oral field and character of the place. Reminds me of Cuba except here there's air conditioning and ceiling fans. They have those in Cuba. I was trying to come up with the the feeling here that the owners are trying to create an I believe that word is community. Cigar Smoker if they're not doing it as a fad or a different breed, we like to enjoy our hobby our passion for Cigars wanting to know where the filler is from the binder and the wrapper. The blending of the different tobacco's from different regions and countries married to create a unique taste and flavor. Few countries other than Cuba make a superior Cigar with all the tobacco coming from the same place. Stop by I think you'll like the place if not well you would've had another experience.. GN3

This is a nice little duck off, they have a nice selection with comparable prices to any other…read morecigar spot. The custom service is nice and the atmosphere appears to be laid back. I didn't stay long because i had to be somewhere but I did grab a couple of cigars until I return. I would recommend.

I just came in tonight after coming to this business for two years, it has definitely changed my…read moreperspective on this location at least. I almost got scammed out of 80 dollars because the store manager at this location refuses to hire or train the people who work here properly. People alone on nights usually, even if they're new. Manager was on the phone with the guy and even tried to tell me there's legally nothing they can do. Then once I put my foot down suddenly they can do an uneven exchange. Super scammy manager and super scammy establishment. Please go to any other Vape City in Houston! Do not give them your money!

I came in after a long day only to be meet with a terrible attitude from Jordan. no patience at…read moreall! westheimer location

Meant to leave a review for here awhile back but forgot ! I believe the nice man from last time is…read moreKevin ! Returned last night for some goods and was pleased with the customer service so I wanted to be sure to leave a review this time. The guy who helped me this times name was Kennedy! SO nice SO helpful. Will definitely be back. I actually had to return today because I couldn't figure out the device I just purchased and Kennedy was there to save the day AGAIN! Wouldn't go elsewhere

The crew here is impeccable!! Excellent location !! Love the vibe and layout of this spot , and…read moredon't get me started about the legendary artist roster that has ventured through this and their previous location . Truly the bomb diggity y'all (**)

Everything went well. From the time I walked in the store, till the time I walked out. I felt like…read morea celebrity, I was offered drinks, assistance as well as shown The What's, Where and Why. The ToysRUs of Drinks, I love it. Now I go once a week. Thanks!

The moment you walk in the door or up the aisle, you are greeted by an employee asking if you need…read moreassistance. If not, there's someone readily available. I've asked assistance on where to find a particular brand or for recommendations on French wine. The store seems to be constantly rearranging when they advertise certain brands along the entrance. Best to ask if you don't know where to go, though, each aisle is pretty organized. I started going to this location because it's close to me, and every physical therapy month in October, my staff and I would chip in for gift cards here for our PTs. I'm a member, so I also earn points towards a couple dollars off when I make purchases. If you're on their email list, you'll get deals and info about classes. I've tried a range from wine to ciders to saki. My latest venture is the non alcoholic section. Ritual and Seedlip are some of my preferred brands. I'd like to try others to recreate some cocktails in a zero proof way. I also booked a wine class last October called Left Bank, Right Bank All About Bordeaux. They serve a beautiful charcuterie board with crackers to enjoy with the wine. I enjoyed learning about the history. The small room in the back can fill up. There are other classes offered for rum, tequila, etc. for $20. They once had celebrities here, too. Around mid November to January, they don't really offer classes because they store shipment for the holiday season and need the space.