Been using them since 1994, got a quote on my Lexus that seemed way high. Checked the internet and…read moreyes the quote was above the highest costs quoted. Always liked them so went anyway. Also had a sound I wanted them to hear before i dropped it off. Then was told they were professionals and charged $169 diagnostic fee. I balked, he told me they don't work for free. I went to the local lexus dealer, got all the work done for less than my original quote from GT. They diagnosed the noise as a normal thing for FREE. AFter 32 years- I've moved on. Not going to pay more than a Lexus dealership to get my car worked on.

It is after a lot of time spent talking to GT Imports regarding my vehicle that I say this. I do…read morenot create this kind of review lightly. I took my car to GT Imports for one specific problem. It was hard to start when cold and needed multiple crankings to stay running. Then ran unstable for about a minute, then it would even out and run good. It would run great after that and would start fine after it was warmed up. A bad fuel pump was the assumption. They ran tests and confirmed the fuel pump was bad and needed replacing. He also informed me it needed new spark plugs, spark plug wires, brake master cylinder and brake booster. I told him the spark plugs had just been replaced a month before, but he insisted only a specific brand of plug would bring my car to its factory setting. I agreed to all the repairs since I wanted the car to be running as good as possible. The 1st fuel pump that he put on was DOA and would not work. A 2nd pump was ordered and installed. This took a couple weeks. Picked the car up and the original problem was still going on, but a little improved. He recommended replacing all fuel injectors and doing a fuel system cleanout to further address the problem. I agreed wanting the problem fixed completely. After these 2 repairs were made, I picked the car up and drove off. After driving for 20 minutes, the car went dead and would not start up easily. It ran unstable and seemed to be flooded. I got it back to GT Imports within an hour of picking it up. They checked it out and found the new injectors were malfunctioning feeding too much fuel. So they were replaced again and charged me a 2nd time! I have over $4000.00 invested in the car thru GT Imports. The car is still running poorly after all this work and they have now diagnosed something completely new. I will take my car to a new garage for repairs.

These guys fixed the muffler that was falling off of my car, but it kept making noise that we…read morecouldn't figure out. They spent the time needed to identify the problem and fix it. Highly recommend

The owner is incompetent and dishonest and takes advantage of the customers. He is very rude and…read moredisrespectful will never recommend anyone he wanted to increase the price after he damaged the bolt on my vehicle then went from $400 to $575 because he lacks knowledge as to how to remove. He's knowingly customers will not see the proof of what he's done. Customers may not see it till too late. This Place is a waste .

We love Dan and his crew because they will do right by you and tell you honestly what needs to be…read moredone now and what you can wait on and deal with later. They work hard to build long term relationships of trust -- to the point where I've left my car with them for "do what needs to be done and tell me what I owe you". PS Hartley is the office dog and she's a charmer.

The most honest repair shop I have ever been to in my life. I've tried various repair shops in the…read morearea only to have issues in different forms. Never from saddlers.

This shop is absolutely the best with European cars. They were able to get our vehicle in right…read moreaway, with an appointment that was good for us. Our VW had an AC issue. Another shop, that is very trustworthy, suggested to bring the VW here to have the problem resolved. They were able to diagnose the issue and fix the vehicle within a reasonable amount of time. They use only high quality OEM parts. They are very open and honest. No hidden fees and For the work they did, this was a very reasonable repair. They are also some of the nicest and easiest people to work with. J. Arndt

Best auto shop ever? 100% true if waiting room comfort is one of the criteria. I have never seen a…read moremore AWESOME waiting area in my life, filled to the brim with nostalgia and curiosities for anyone, but particularly for those who grew up in the 80s and 90s. There are around 8-10 arcade cabinets and pinball machines lining the walls, all free to play, as well as retro consoles like an NES and Sega Dreamcast built into back hatch of a classic car. If you are just looking to relax, or get work done, there are couches, easy chairs, as well as a table with comfortable stools and chairs for working. Maybe best of all.. Free snacks. There was a basket of various chip and cookies bags, and a mini fridge of drinks. While all of that is NOT the main focus of why you are here, I appreciate the acknowledgement that, this part of life is not everyone's favorite thing. So making the customer as comfortable as possible while they wait, and not nickle and diming for things like playing a game or having a snack is a testament to that customer-centric focus. Anyway. Car stuff. You can tell these guys love working on cars, and that's the reason for them being here mainly while being able to make a living. The reason for my visit, is I had just recently bought a Volvo s60 PHEV and wanted an independent inspection before committing to keep it. Volvos, especially those with a hybrid system, require a trained eye so you can't trust just any shop to evaluate. Twin City Euro has at least 1 certified Volvo tech on staff, and were able to schedule me within my purchase window, so I came to them. They did a full evaluation of my car, and helped me notice a few relatively minor cosmetic things I had not seen at first (but didn't ultimately affect my purchase), including the most minute of windshield chips... which caught now can prevent a crack later (and be serviced by the place I purchased it free). Of course, they also took it for a drive and put it through it's paces mechanically, and checked for ongoing proper maintenance, ultimately giving it a clean bill of health. It put me at ease, and also made me know, I have found my shop of choice for when I need maintenance or repairs on this vehicle. I'll be back, and would recommend other European car owners look into them for their maintenance and repair needs.

I had the best customer service experience of any auto shop today. I went in for an inspection and…read morethey went above and beyond, very friendly, quick service, they got me right in. I will definitely be returning!

AutoTrends is definitely a quality repair shop. I have been to them for a few different services,…read moremostly oil changes which are extremely reasonably priced. I tend to only go to them for oil changes and never have any issues. I will say for other services they are on the more expensive end but they guarantee their work if you use their parts, however if you want to use your own parts they will accommodate but won't guarantee work. They replaced an alternator/starter for me and years later it still works great, if you have the extra money to spend they are a great option, however if you are more price conscious you may need to look into other shops.

My mother takes her car to Jay Dalton and loves it. Small family business and Jay is there leading…read morethe way, giving honest assessments. Not a chain. Not a mill like other garages. He has been around for a while and has a solid following.

Needed a pre purchase inspection on a car I was considering buying. They were able to take care of…read moreme late in the day in a timely manner. Jay was thorough and gave me a great breakdown of things going on with the car. Too bad I live in Durham otherwise I'd be getting future services here.

Big nope. Dropped off my car July Monday 27th of 2026. A couple days later I get a phone call…read moresaying I need a new evaporator core. 1700 and some change for labor and new part. I waited patiently excited to get my AC working. Saturday, 1 August After my grandfather came in and paid my bill. I picked up the car and immediately when I got onto the road I could hear air coming through the door. I also thought the dash appeared dirty, but during a closer look, I could tell that it was damaged. There was also an oil stains left on my roof liner and two bolts laying on the floorboard. I waited for my dad to get home so he could evaluate the damage for himself. During that time. 7 PM on the same day I picked up the car, It started raining and the rain came through the door that I could hear the air coming through earlier. I immediately had to go home and put a tarp over my car. I also noticed a Carfax folder that I got when I first purchased the vehicle was not in my car. I searched high and low throughout my house and came to the assumption that this folder was most likely taken out of my car and not put back. Now before I dropped off my car on Monday the 27th. I had already been dealing with trying to get the AC working for the past week and a half doing a recharge checking for leaks and replacing a sensor, this AC getting repaired, was for my travel across the United States to California, which is why I had only asked them to fix the door on Monday 3 August and didn't bring up the damage to the inside of the car nor did I bring up the incident with the folder. I just wanted my door fixed so I could leave. I came in at 8 AM Monday August 3rd to tell them I believed the door was not aligned correctly. An older gentleman who open the shop seem to acknowledge my problem and want to fix it. However, the employee I gave the information to seemed frustrated. I assumed I wouldn't need an appointment since it seemed like it was just a quick fix on work I had already paid for, but my car wasn't finished until Wednesday 5 August 3:25pm after my dad went to their shop and they aligned it then and there for me. Which makes it seem as if they could've done it the whole time, but chose not to. The same day I picked it up Wednesday the fifth. I came home and washed the car in the evening time. That's where I noticed large scratches on the back of my trunk. I also noticed a large scratch on my driver door. The office workers made it clear to both me and my grandfather that they had to take my doors off to work on my car. I am moving to California, actually leaving Thursday the 6 August, the day after I wrote this review. And I am planning on purchasing a new car in the upcoming months, which is why I chose not to confront the shop about this, but I 110% will back my claims. My car is fully insured and I'm more than able to write a new claim. But I feel like that would be too much of a hassle to do, especially when I'm already behind schedule I'm leaving. So I would advise any person that's looking for an auto mechanic shop and are reading these reviews. Take pictures of every inch of your car inside and out. Do not leave the auto mechanic shop until you have fully looked at your car. Where are all the five star reviews come from? I'm not too sure exactly but I'm sure I'm not the only person who had these problems. If someone does run into this problem and does take it the next step and has to take legal action I'm not sure if I would be of any help, but all my photos are dated and timed. And I'd be more than happy to testify in your hearing. It keeps saying to retry when I try posting photos. But the damage to my vehicle is there. So much so the shop knows exactly who I am.

Great work with quality service. No need to go anywhere else! Great warranty on their work!read more

If you have a volkswagen, this is the best place in greensboro for maintenance. The wait is longer…read morethan typical but it's worth the peace of mind. Prices are very affordable.

My daughters VW Golf would not start and was having some strange steering noises when it would…read morestart. Had AAA tow it over to Der Wagen Haus after calling to see if he could take a look at it. They did a great job diagnosing the starting issue and finding what was casing the steering noise, and fixed both issues. The price was very reasonable and they could not have been more pleasant to deal with. I would highly recommend taking your VW to them!