So happy that Olympia is supporting Olympia Gear Exchange. Jared is great with customer service…read more He is supporting the environment with his recycling products. I have continuously referred this small business.

Love this place for high quality used gear. Kayaker, hiker, camper who has always found high…read morequality brands at great prices. Super friendly and great service. Highly recommend! 5

REI is a place of GOOD gear. They sell things that work. I have walked into that store many times,…read morethe scent of new fabric and rubber sharp in the air, and found what I needed to survive. The boots will take you through rain and mud and snow. They're made to take you somewhere. Somewhere rough. Somewhere real. The tents hold up in wind, but you will hear the wind whistle through the seams if the storm is strong enough, because Mother Nature will never bow to man's interventions. You pay a price for that. The press sings songs about REI like it's the holy land for outdoor men and women, and maybe that's true in parts. But you don't go there for ceremony, you go for the tools. They make good tools. You don't want to trust your life to something flimsy when you are out there, far from the roads and the towns, when your survival depends on gear. REI has it, in its clean rows, with its well-meaning salespeople, and its prices that sting a little but still make sense. It is the day-to-day, too. The jacket for the morning walk. The pack for the hike with your daughter. The water bottle that won't quit, no matter how many miles you pour through it. It holds up for the small things and the big. It holds up for life. It isn't perfect, but neither are you. Still, you trust it.

REI by the capital Mall is basically most disappointing bike shop ever!! I appreciate they…read moreinstalled my odyessy u brake system but how they adjusted it is the worst there basically either lazy or don't even know about high end bmx I ask them the break is acting up they just shrugged and tell me try adjusting the lever

Dropped by to browse around and see if there were any good deals on apparel, fishing gear and…read morefirearms. Found a few clothing items, and hats I liked. The store was clean, very organized and well stocked in inventory. Got to walk around both floors and had a chance to get some things that looked interesting. Enjoyed my short shopping experience!

Only two stars because they have made returning products easy-- too bad they make buying them so…read moredifficult. Gun counter takes forever, they screw paperwork up all the time, and they are condescending. Cancelled a Glock because I got one for a gift, got a plinker instead-- the dude literally laughed in my face and acted like I was pathetic for not wanting the 9mm even though I have plenty. Salesmen don't ridicule customers who are buying the products they sell. That's beyond stupid business practices. Old fat bald white mustachioed man working in the boat section is a total ass. I asked about tandem kayaks and he rolled his eyes and told me they don't make tandem kayaks. I had to ask "then what's in my garage right now?!" Idiots treating customers like idiots. At this point I believe this store is just a way to keep rednecks poor and they treat you like that.

Brought the pups the PET VET vaccinations they have in the back. Do yourselves a favor and RSVP…read morefor it online because if you want to do a walk in, you may not get in since there will be a lot of people in line. I've done it twice and even though I was first in line the last time, it took 20 mins for me to get through and it just got slower for everyone behind. What they'll do is they'll send you a text to let you know when to get in line, so feel free to wait in your car until you get that text. It costs about $150 for the vaccinationsor each dog and even though that sounds like a lot, I priced it out with a vet and it was going to be $300 to $500, so this is really a bargain. The staff is nice and very gentle with the dogs.

I get my cat's litter here. The supply issues mentioned by me previously are long since resolved…read more There is more to this store than kitty litter. It has lots of hardware items and by that, saves me a trip to the big box stores.

Today, on this Monday, March 03, 2025, I stumbled upon a truly exceptional afternoon at this store…read morein Oly that exceeded my expectations. From the moment we stepped inside, we were warmly welcomed with genuine smiles and greetings. Every person we encountered seemed to spred a sense of joy and happiness. When we were searching for free weights, a helpful staff member guided us to the right section. Another young man proactively offered his assistance, going above and beyond to find the perfect weights and even a weight stand. This store's commitment to outstanding customer service and friendliness is truly inspiring. Kudos to the best customer service down to the cashier that rang us up! The store is so well organized, clean and has mall parking! My favorite sporting goods store!

Tim Steacy took great care of all my needs. This is the first time I've gone there and found out…read morethey had exactly what I wanted but not my size. He came to me to unlock their fitting room. The one I came across was too big for me. I went back to him and did search to see if another location had it. He came across one and ordered it. I just got it as promised and I love it. Tim treated me with respect and courtesy. If you have any questions or issues go to him. He works right there at their golfing section. Believe me, you won't regret it. The value of the shirt I got is perfect.

Amazing friendly service. The owner was so helpful. Our family is now life-long customers. Don't…read morehesitate to stop in!

Best ski rentals and snowboard rentals in tacoma!…read more These guys will take care of you :)

Came here because I heard they do the cheap accinations and I needed information on how to sign up…read more I didn't end up going here for that becasue you have to call in to pre-register and when you look them up online, the Google search helps you make an appointment with a local Tumwater vet that will make the vaccinations super expensive. However, have you ever been in this place? I thought it was a shop just for farmers who need farming equiment, but this place is great. It's kinda like a combination of an Ace Hardware and a Cabelas. They have stuff for your DIY projects so I picked up a part to fix my shower diverter in my tub, but they also have clothing, toys, hunting and fishing equipment, with nice wide, clean aisles. Aesthetically, they are awesome. They had one section with different colors of lawn sprinklers and it was stunning. This place does not get enough love, but it will from me because this place is so cool. Try it out!

Prices are a bit higher than other places. Cashiers like to chat with other employees and takes…read morelonger to check out. Also not good about getting another cashier to help when line gets long. Generally, employees like to chat with one another and avoid customers. Not a fan of this place.

They always have what I need, are extremely knowledgeable, and always willing to help.read more

I made a purchase online that was delivered to our home in Lilliwaup. Turned out the boat…read moretransaction didn't occur so I needed to return my items for a refund. I must say the greeting and the service received in this store was exceptional! Mira happily processed my return and made me feel like a valued customer. We will definitely come back to do business with this store and I recommend that you do too!

A few months ago I was able to receive my dry suit certification with them. Staff very helpful!read more

A++++++ experience! Highly, highly recommend this dive shop. Excellent gear selection and…read moreknowledgable staff. Darnell, Alex, Jack and Phil are a super team. Our daughters ages 12 and 14 learned how to dive with Alex and Phil. They received exceptional instruction, personalized service and had actually had fun diving in the Hood Canal in October! Thank you for such a wonderful, positive experience, we could not be more pleased!

Amazing place that I've come to appreciate more and more over that last half year or so that I've…read morebeen running. I'm usually intimidated by specialized stores, especially when I'm new to something, but I was made to feel so welcome here. Kurt helped me get into my first pair of running shoes. He was patient and knowledgeable, no sales pressure at all, and offered a lot to think about when I was being indecisive. I had been wearing random athletic-esque shoes for my recreational jogging, and running shoes made all the difference! I was worried the shoes would have a higher retail markup because it's a smaller store but they were just at regular retail price. Yes, maybe I could have saved a few dollars using a coupon at rei or something, but I wouldn't have been able to run around the spacious interior and I wouldn't have felt comfortable spending over an hour trying on possibly every shoe they have in multiple sizes multiple times. That was more than worth the nominal savings to feel confident in my purchase. But even if I wasn't, they let you exchange used shoes within a month if they aren't working out for you. The other thing I appreciate most about them is how present they are in the local running community. They sponsor a run club and a training group that I joined and for the last race we ran, they sponsored free photo downloads from the race! During the training, we often met inside the store hours before they were open, which was so nice on cold mornings. I'm so happy there's a store in our area that's so supportive for long-time and beginner runners alike. Great place to get your first or hundredth pair of shoes.

What a tremendous experience. We haven't been in since it switched over from South Sound Running to…read moreFleet Feet, so it's been a while. We were immediately greeted by Maja (pronounced Maya) and she got us started with some scans of our feet in order to narrow down the selection to our optimal choices. My wife and I have peculiar feet sizes, and Maja made it feel easy. She kept getting us different colors, widths, etc and never once seemed overwhelmed or exhausted in the process. She laughed a lot and made us feel incredibly comfortable. Don't hesitate to pop in for new athletic shoes. Spending a little time to experience Maja's customer service and get settled into the absolutely correct shoe for your foot will be worth it!