Today, on this Monday, March 03, 2025, I stumbled upon a truly exceptional afternoon at this store…read morein Oly that exceeded my expectations. From the moment we stepped inside, we were warmly welcomed with genuine smiles and greetings. Every person we encountered seemed to spred a sense of joy and happiness. When we were searching for free weights, a helpful staff member guided us to the right section. Another young man proactively offered his assistance, going above and beyond to find the perfect weights and even a weight stand. This store's commitment to outstanding customer service and friendliness is truly inspiring. Kudos to the best customer service down to the cashier that rang us up! The store is so well organized, clean and has mall parking! My favorite sporting goods store!

Tim Steacy took great care of all my needs. This is the first time I've gone there and found out…read morethey had exactly what I wanted but not my size. He came to me to unlock their fitting room. The one I came across was too big for me. I went back to him and did search to see if another location had it. He came across one and ordered it. I just got it as promised and I love it. Tim treated me with respect and courtesy. If you have any questions or issues go to him. He works right there at their golfing section. Believe me, you won't regret it. The value of the shirt I got is perfect.

The woman working the register had her mask on her chin not covering her nose or mouth. The manager…read moreopened the other register to help us. When I mentioned how she was "wearing" the mask he ignored me so I mentioned it again. He said she had breathing problems, to which I replied that she should not be working with the public if she can't mask. This pandemic is never going away if we don't observe the proven measures to take. Masks matter. Duane the manager has lost my business. Now to write corporate.

We went to buy shoes and Christmas gifts. The restrooms weren't open so we decided to get the shoes…read moreand leave. The cashier asked if we found everything and we said we didn't have a chance because we need to use the restroom. She said, 'That's ok' like they didn't need our money anyway. We did not buy the shoes and left.

My first experience with Tom's was at least 8 years ago when we bought a brand new Honda 20hp for…read moreour small boat. Worked great, and I would take it back to them for my annual servicing. I didn't have any issues until we upgraded to a new bigger boat and took it in for servicing. This is where we started having issues with the servicing and lack of customer service. I understand that have limited space and can only take in a certain number of boats, which is why they have a waiting list. The problem is have is that they don't call you when there is an opening, you have to constantly call them. They also take in commercial boats over people that are waiting to take in their boats as well as putting your boat on hold if it is in the shop already. I guess regular recreational fishermens money is not as good as the commercial fishermen. This has happened on several occasions. More recent example i took my boat in for servicing and winterizing a month ago. I didn't get any call informing me of the status. This is for an entire month. So I called them on Monday and I'm told that they haven't even gotten to it yet because they were short handed, people were out either on vacation or sick, but they were able to work on the commercial boats. Wtf!? So now that my batteries are probably drained completely because it hasn't been on the trickle charger i might have to get new batteries again. Thanks Tom's. Now to talk about my servicing nightmare. A couple of seasons ago I took in my new boat to get serviced. Apparently I found out that they didn't tighten or put on the oil cap on my main motor. Last season when I went shrimping my friend asked me if that oil slick on the water was normal for my boat. I was like, umm no, but I had just gotten my boat serviced and this is the first time out since then. So, it is definitely not a normal thing on a new Honda 150 4 stroke outboard. We opened the cowling on the water because that oil slick was pretty bad. Oil was everywhere in the cowling all over the motor. Just a mess. Luckily we made it back to the launch with no major issues at that time. I called Tom's as soon as we got the boat out of the water. They asked if I could bring it in and they would decrease and clean it up. I thought after they cleaned it, all my problems would be over. We'll, the problems were just starting. It's now another season had just started. I paid good money for them to fix whatever issue they might have caused. I took the boat out again the start of Kind Salmon season. It seemed like everything was working OK. We only ran the main motor a short distance and ran the kicker motor the for the next several hours. However when I ran the main motor to shoot it across from Owen's beach to Dalco it started with the alarm beeping and the voltage spiking again as we just made it across. Very disappointed. I called them up the next day to see when I could bring it in. The guy said he would call me back later in the day. No call. So several hours later I decide to call before they close. No answer, so I left a message. No call back again today. I call again. Left another message. I believe at this point they should just replace my whole main motor. I'm going to write to the better business bureau and also talk to an attorney. This is ridiculous. They should be trying to get my boat in ASAP due to what I believe they caused all these on going issues.

Brought in a small outboard that had been in the boat house unused for 6+ years. Tom's did a…read morecomplete check-out and got it running again. Job was done quickly for a very fair price. What really stood out though was the staff took a good deal of time and walked me thru everything they did and everything I needed to do and watch for to keep it healthy in the future. I learned more from Tom's than I did from the original dealer and more than what I had forgotten since originally reading the manual a decade ago. Outstanding customer care!

REI is a place of GOOD gear. They sell things that work. I have walked into that store many times,…read morethe scent of new fabric and rubber sharp in the air, and found what I needed to survive. The boots will take you through rain and mud and snow. They're made to take you somewhere. Somewhere rough. Somewhere real. The tents hold up in wind, but you will hear the wind whistle through the seams if the storm is strong enough, because Mother Nature will never bow to man's interventions. You pay a price for that. The press sings songs about REI like it's the holy land for outdoor men and women, and maybe that's true in parts. But you don't go there for ceremony, you go for the tools. They make good tools. You don't want to trust your life to something flimsy when you are out there, far from the roads and the towns, when your survival depends on gear. REI has it, in its clean rows, with its well-meaning salespeople, and its prices that sting a little but still make sense. It is the day-to-day, too. The jacket for the morning walk. The pack for the hike with your daughter. The water bottle that won't quit, no matter how many miles you pour through it. It holds up for the small things and the big. It holds up for life. It isn't perfect, but neither are you. Still, you trust it.

REI by the capital Mall is basically most disappointing bike shop ever!! I appreciate they…read moreinstalled my odyessy u brake system but how they adjusted it is the worst there basically either lazy or don't even know about high end bmx I ask them the break is acting up they just shrugged and tell me try adjusting the lever

I went in to go find some jeans that I needed and the minute I walked in Alicia greeted me right…read moreaway asked me what I was looking for. Is there anything I needed? She was right on top of everything and that is the only American eagle that I've ever been to in the last five years that has ever greeted me. It's right away help me with everything I needed. Got me a fitting room everything she was amazing. I hope she gets recognized for this cause she was above amazing and she got me deals on jeans and yeah, she's awesome from beginning to end.

This store doesn't get nearly the credit it deserves! As a whole, I have yet to visit and AE/Aerie…read morestore with poor customer service or rotten employees. It's unfortunate that mall stores often get such a bad rep. Maybe it's because I've worked in retail/mall locations and understand the immense amount of work it takes to keep a store like that together, but at the same token, it doesn't take much more as a decent human being to understand these employees have a lot on their plate. The Aerie individual that assisted me with my bra search was super friendly and acted as if we'd been friends forever. Which honestly, makes that (possibly) awkward experience much easier. She was super helpful and made me feel at ease. Not to mention the overwhelming amount of body positivity that this store oozes. It's seriously just phenomenal. On the American Eagle side, our checkout experience was flawless. We had an online exchange to process, and the sales associate was so friendly and personable. He admitted he was newer to the AE fold and apologized for it not being as streamlined as he hoped. Honestly, it didn't really take any longer than I'd expect a normal transaction. It's honestly just going that extra mile to make the connection with a customer that makes it for me. His fellow associate/manager(?) assisted him with the transaction and everything continued to flow smoothly. Oh yeah, and did I mention the quality and current sales? I feel like every time I shop here the quality in products just soars. It's become my only stop for bras, undergarments, jeans, and sweaters. Go visit this crew!!!

Somewhat overpriced and not necessarily the most knowledgeable (got bad ammo recommendations), but…read morestill 100x better than Cabela's or even other local small shops. Super easy process, extremely attentive customer service, nice people. Helpful and kind to new potential gun owners and non-judgmental, which is almost impossible to find in a gun shop. It'd be near perfect with a bit more selection. Also, they do make custom Kydex holsters for only $100. After bad experiences at other shops, I will likely only be coming here from now on.

Helpful staff and good transaction. They had the pistol I was looking for and found a quality red…read moredot sight to go with it. The paperwork processes was hassle free. Would do business with again.

Beautiful Lake for swimming. I was able to go off a private dock, but there's also a public access…read moreboat launch.

Love this little lake. Great for fishing not much though besides a boat launch, small area but love…read moreit for being pretty small and private. Not really meant to be a big public swimming hole.

Walked into KP Gunworks with my Walther.22WMP that wasn't firing. Spoke with Kenny who took a look…read moreat it and within 10 minutes figured out the problem. Not only did he figure out the problem but also fixed the problem, Kenny didn't change a penny for fixing my firearm so I walked out a very happy and satisfied customer. Went to the range immediately after and the firearm performed flawlessly. I would like to give Kenny and KP Gunworks a big shout out . Great customer service.

Dropped off an m1 carbine that was in pieces world war II Kenny said he could put it back together…read morefor me for about $350 trade of ammo gun parts sites scopes and stocks. Took him 3 months when I finally went and got it and took it out to the range and he said it was all put back together sound like it's cycled fine at the shop took it out wouldn't cycle one bullet at a time on a semi-automatic rifle with all parts there whatever he did he didn't make it function right and now the shop is closed also he traded out a bunch of my guts from the gun with new parts he switched them out so that he can keep them and sell them online I'm glad the shops closed he might have been a great gunsmith at one point but faltered the last part of his career there at the shop untrustworthy and not a great gunsmith obviously.