This is a Taco Bell and KFC combo location. I placed an order online prior to pick up. Drive through was simple to navigate. My family and I ordered a few burritos and a chalupa. Everything was there when we picked up and service was friendly. However, they didn't have chicken chalupas, only beef. Also, they didn't have Mexican pizza. Aside from the lack of my favorite items, this place was average, overall. read more

Went here for the first time in about 6 months &..nothing has changed. last time we came to this location we used the drive through. I couldn't really understand the person talking and they couldn't really understand me. Nothing has changed, still sounds like their speaker system is mad of paper cups and string. (Like in the movie "Grown up's" I told the person i was pulling up to window. After asking for a number 4 with a diest Pepsi.." we are out of Pepsi" Same as last time. Okay, regular is okay. My wife orders a chicken bowl with no Guacamole and no sauce. "okay..can you tell me the first order again?" I repeat the order and they take my money. We got our food and pulled over in the lot to eat. Why do i even come to this location? Soda was basically Brown seltzer water, my wife's Chicken bowl had all the stuff on it that we asked them to hold..I go in, tell them what happened at get the feeling i am bothering them. Now i'm mad! "how hard is it to NOT put two items on a Chicken Bowl? I wait for about 9/10 mins and get the bowl. Now that my bag "O" slop is cold, my wife can eat and i can eat my cold food. Oh look, my crunchwrap is cracked & torn (if that makes sense) and was a mess. Tasted good and i didn't want to go in and deal with the people AGAIN that screwed me in the first place, so i ate it. NEVER again $30.00 for this TRASHisRobery! The KFC that was also part of this location is gone, they should pack up the TacoTrash too! Do they not have a district manager? A regional manager? a STORE manager? FIRED! read more

ordered online and i guess they can just get away with this. fries were clearly old and terrible, "soda" came looking like actual sludge. terrible. read more

Taco Bell - Large Nacho Fries - Fast Food Near Me - Canton, Connecticut

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This is the best taco bell. We come here regularly and it always amazing service and food quality is perfect. It is very clean too. They also customize our food perfectly and the staff is incredibly friendly. Thank you! read more

this place specifically is better at messing up my order than getting it right. and it sucks because when this place had the KFC, it was functioning properly. really disappointed. never coming back. read more

Ive rarely had issues at this location, As well as rarely complain. But today was ridiculous. Not only is the service insanely slow at off peak hours. The employees tonight somehow were incompetent enough to give me the wrong drink to me twice. Employees somehow don't understand English. Or how to speak it...was also charged twice for one order. I was being as nice as I can and patient. but when I found out I was charged twice. I was very irritated. Please higher employees that are competent... Thank you :) read more

I don't know I missed this Place It's a Taco Bell and KFC Combined, in all honesty I was kinda turned off on The Tacos since my latest experience in Torrington. My other half really wanted tacos so In we went, I don't know why but I imagined in my head one side tacobell other side kfc don't ask why lol. The Place was very nice and clean except the fountain area which was gross. What I LOVE about this place " Well I want tacos, oh with mashed potatoes and a biscuit" I would ABSOLUTELY LOVE to see more fast food restaurant's mash up like this. Another thing that I loved about this place you actually get to order food from an actual person at a register, I waited no longer than 3 minutes for my order. The Employees here super friendly, so guess what when I have a craving for a taco or kfc I Will take that drive for my order to be nice, fresh and not waiting 20 minutes. Torrington Taco Bell is Trash read more

Worst Taco Bell Ever! Rude employees, slow service. Don't waste your time!!! You get your food after waiting forever a 9/10 x it's made wrong!! Also the employees that work there are rude, belligerent and treat the customers like crap!! read more

Drive Thru Mobile Order. I got a reward so I did a second order for that reward. When I got to the window I was given the reward order & also another customers order. I went back around & they accepted the other customers order back (hopefully they remake that because I'm pretty sure they can't serve one customers food to them after another customer already opened it & touched it). The girl at the window seemed annoyed with ME asking "I already gave you the order, what else do you want?" She said the other order "wasn't in the system". I told her & SHOWED her I ordered it & it said Drive Thru, time, the items, everything. She said, "Well, your going to have to come in for that." So, I didn't want to argue anymore. I went inside & they handed it to me. Horrible service. Floors were soaking wet inside to the point it went in my shoes with no Wet Signs out. So, be careful going here & check your items before leaving. Hopefully they don't give you your stuff after another customer touched it. read more

Unfortunately this is just not a good location. After splitting from the KFC they have super limited menu, it's worth driving to another location. They don't have most drinks/items a typical Taco Bell does. One time they tell you they have something on the menu and the next time you go they say they don't. It is very inconsistent read more

I love this location! In my 12 years of living in this area my order has always been correct and employees here are ALWAYS friendly. I do both drive through or eat in depending on the day. Inside is always very clean, but a bit too cold for me. We like to have TacoBell occasionally and this location always delivers in customer service. Line is always short, the orders are processed fast and you always get a smile. read more

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yall actually suck. waited over 15 minutes in drive through. when we were the only car besides one in front. they wait over 20 minutes. we are also missing a stacker and two apple empanadas after checking with the cashier that everything is in the bag. terrible service. read more

Terrible customer service, can never get the orders correct and horrible waiting time, took more than twenty minutes just for some chicken tenders and there were two cars ahead of me still waiting on their food! Overall bad people doing a bad job they signed up for. read more

DO NOT GO TO THIS PLACE IN THE AFTERNOON. The guy who runs it in the afternoon is horrible and the quality is terrible. I think his name is Ali. My food was sparse and terrible. I don't know why they think that if they lower the quality to awful and keep the sky high they're going to be successful. Only go to this place in the evening when young teenagers are working...for some reason they have better business acumen then the adult idiot owner. read more

Wanted to try their Nashville hot and honey BBQ chicken sandwiches and just finished up a tattoo next door so here I am. The restaurant is clean as are the restrooms. There is plenty of parking and easy in and easy out. The store manager was talkative and super nice. The sandwiches though did not live up to the hype. read more

Taco Bell - Counter and soda fountain - Fast Food Near Me - Canton, Connecticut

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Website and doors say they open at 10am. Pulled up at about 10:50am, lights are on, I can see people inside, go through the drive thru and no one comes through the intercom at all. After several minutes, I pulled through and parked and went in. The doors open and the sign on the door says they should be open. There's a woman inside not wearing a mask who says we're not open yet, there's no food ready yet. I encouraged her to update the signs and business hours. Unreliable service and poor business management. On a bust stretch of road with multiple fast food options, don't waste your time and choose another establishment who's likely more reliable and interested in serving customers. read more

Very friendly staff. The food is fresh and delicious. If you can't decide between taco bell or KFC just go there and get both! I've never been disappointed regardless of what I order even during this pandemic the food is top notch! The manager, Jackie, is great at making sure the orders come out quick and efficiently. Go check this place out! Its much better than any other taco bell or kfc I've been to. read more

It's now 6 days later and no one from either the local franchise in Canton, or The Taco Bell Corporate offices have contacted me. Their Website is still displaying a closing time of 11PM - BEWARE you can make an online purchase BUT THEY CLOSE AT 8PM. A hold will be placed on your credit card, and you will probably have a similar experience of vehicles in line ahead of you trying to purchase or pick-up orders - even though they are CLOSED AFTER 8 PM. AND I MEAN CLOSED drive thru & lobby restaurant!! read more

When you already have a reputation for being THE WORST Taco Bell in their history of operating, why bother improving?! seriously better off going ANYWHERE other than this location. Good luck and MAKE SURE YOU CHECK YOUR ORDER BEFORE LEAVING, if you are brave enough to try! read more

Picked some food for my family because I was so tired and wanted to have an easy night. It appears that the Taco Bell/KFC in Canton, Connecticut has new people working there. They need more training because they forgot our sauce for the chicken strips and sauces for the Taco Bell. They forgot a couple items too. I disappointed yet will go back one more time to see if they get better. They didn't give me a receipt either. This is petty to me, but my kids complained because they did not sauces. The food that they forgot, I chose not to eat, so the kids had what they wanted. Being too tired to go back, I decided to write a review. I am not from New Britain, so I am not sure why the system has me living there. I live in Canton, CT. read more

Combo restaurant with KFC as well. Drive thru is okay, but we have recieved attitude by asking for substitutions - when they have the flatbread sandwiches, the BF and I prefer steak to the chicken. Torrington will gladly sub in steak and charge a bit more. Here, you'd think you were demanding they get a root canal against their will! read more

i wish no stars was an option lmao. i placed a walk in order to pick up. while i sat in the parking lot waiting half of the employees were sitting outside smoking weed in a black pontiac with student driver stickers. we sat outside maybe 30 minutes while they were supposed to be making the food. went inside to pick it up, still not ready. waited inside for another 20-30 minutes. one of the kids who was smoked dug into the trash and then proceeded to touch our food. once we got the food they forgot the drink which is clearly on the receipt and maybe if they weren't high would've been able to read that. finally we get the food, the fries were rock hard. so stale and everything was cold like it had just been sitting there. this location needs new management and employees asap. also to add one of the managers walked out while they were smoking and joined them. a manager that lets minors smoke on the job is crazy. please save urself the time and go to torrington or plainville. read more

My daughter went there tonight and as you can see I spent $45 dollars on food. One if the items I ordered was the $10 TUB of popcorn chicken. I asked for dipping sauce. The cashier gave me four packs. When I asked for four more stating that 4 people was sharing the tub. That's two per person which is just barely enough. There's a lot of chicken in that tub. The young lady looked terrified and asked me to put the ones she gave into my bag so that her manager wouldn't see them before she could give me 4 more. No one wants to eat dry hard chicken with out sauce. As a customer if I need to pay for the extra sauce, I don't have a problem doing so. The young lady who served me should not have to be so afraid to give out dipping sauce. Why sale tubs of chicken if you are going to be tripping over giving out sauce to go with it. I'm angry and sad for my cashier! read more

Taco Bell - Fast Food Near Me - Canton, Connecticut

messed up our order. and very very slow. lettuce was sour. not very friendly staff. did not have some items that were being advertised!

I ordered a lot of things because my friends and my family were visiting Connecticut as a trip. When I told the lady everything that I wanted, she said "oh my god", like saying that I was getting to many things. Then, when I was paying for everything, the guy that was giving me my stuff was so mad for some reason and was kind of screaming. When he gave me the stuff is like they just threw the stuff in there. I was eating a chalupa and the tortilla was not fresh at all. read more

This location used to be good. Not sure if they had a change in staff or management. But orders have been incorrect several times.

I have never had such good service at a fast food place. EVERY time I go there they are amazingly nice. I swear the manager is one of the friendliest people I have ever met and yes, I met him because he came to each table to check how our meal was... at a taco bell! read more

Very good Taco Bell/KFC fast, extra Friendly, food good & fresh ....Easy in, easy out. Drive thru.

Worst service I have experienced in all my life. Manager was extremely RUDE/disrespectful!! Will never visit here again. .

Never have LTO's ever...which is super disapointing especially when you see them for both KFC and Taco bell,,,also super annoying is the fact everytime i have ordered boneless wings it feels like they do not want you to order them...they say it will be 15 minutes (drivethru) most of the time i scramble and try n find something else, but a few times i have waited...and it really takes at least 15 minutes..i will say the people working there have gotten more pleasant..It seemed for a while attitude was pretty bad and no one there wanted to be there.. if you are going to take on the franchise,,,take it on and do all the LTO's that drive people like me to that location.. read more

Very disappointing visit. The night manager was extremely rude when I asked if I could actually have the extra cheese I had paid for...will not return to this location. read more