I love tacobell always have since I was a kid but come on this is how lazy they get now and the management thinks it's ok. That's so sad. read more

Taco Bell - Don't stay open late if you can't find competent people to make a taco. Rn not a good place for late snack after travel. - Fast Food Near Me - Lockhart, Texas

Yea um I think 2 stars is to much, the food we got is not settling to well rt now( next morning) this is as rock bottom as it gets for me, so good luck! read more

Every time we go into this restaurant our order is wrong. We get the same thing every time we go and we pay for extra steak. We check our order every time before we leave since we know it's going to be wrong. No one in line before us so no reason not to read the screen. I'm an assistant manager in fast food and this is ridiculous. We got our extra steak at the end but it shouldn't come to me having to ask and get it remade. Do better! read more

Taco Bell - Receipt showing the extra charge - Fast Food Near Me - Lockhart, Texas

Customer service is simply NOT there. No personality. Mumble. Food was cold and incorrect. Not sure if manager was around staff simply just hanging around as if customers bother them And I don't care for Taco Bell. But the random basic crunch taco was definitely enjoyed more by dog read more

We all know Taco Bell. Somehow crave-able now and then even if it's not on the high end of the food spectrum. Who doesn't love a Taco Supreme. And that's not even your favorite dish there, is it? But I do know one thing about Taco Bell that its very identity rests upon. It's fast food. You can't take the "fast" out of fast food and still get good reviews. So, okay, in fairness, they knew they were slow. They were telling everyone, up front, "This may be awhile." And in fairness, knowing that, I still ordered because at that point, it would take even longer to go somewhere else, and I had pre-purchased theater tickets and didn't want to arrive late. But oh how I waited. So, look, if I caught them at a bad moment and no one else is less-than-impressed with their commitment to staffing (even considering today's low unemployment rate), then ignore this review. But if this looks like a theme in other reviews, you'd better really love Taco Bell and have extra time on your hands to want to go here. Perhaps this was just a fluke - something rare and unavoidable. But that's not the only possible cause. Perhaps management is favoring profit margins in a high-cost labor market over customer satisfaction. (Is that sustainable?) Or maybe they've just had some unexpected turnover and temporarily didn't have anyone on that shift that knew how to run a kitchen. But in four decades of adulthood, I've never ordered fast food that took so long, and everyone else was clearly waiting just as long. And it wasn't late night or anything. The sun was still shining. In short, they were nice and the food tasted as expected. But one star for the fact that I went there because it's fast. And it wasn't. read more

This Taco Bell usually is good, but today I got nacho fries and they always have their delicious seasoning on the fries, but there was absolutely NO seasoning! It tasted like a worse version of KFC's fries. Idk what happened but Taco Bell pls get you some nacho fri seasoning! read more

Taco Bell - The black spots aren't seasoning, idk what they are - Fast Food Near Me - Lockhart, Texas

Apparently they are giving out free food at this location if they are out of everything they should not be out of some of the best selling items stop giving out free food read more

Iris bell is a unprofessional manager who cused me out because I wanted a refund. I told her she was rude since we walked in and claimed "she didn't see us" her and the coworkers were sitting around a forced us to us the kiosk. read more

Taco Bell - Fast Food Near Me - Lockhart, Texas

7/22 8:45pm Looks like only one guy running the show this evening. Even though only a one man show, food was brought out to everyone fast. He makes it look easy, while still able to have a Chick-fil-A attitude the entire way. Beautiful stuff read more

My parents had to deal with poor customer service. The manager completely ignored my mother asking for when the order was going to be ready took them 20-30min since they were chatting and blasting music instead of working. Take in mind that there wasn't any customers in the drive way for it to be busy. And the manager harshly gave our food in the bag like if we were responsible for their lousy service. read more

20 minutes for two tacos, a quesadilla, and a burrito. Don't dine in, they prioritize drive through.

My Hard Shell Taco is only half filled. My taco and burrito have barely any beef in them. My Cinnamon Twist taste old and they are hard as rocks. read more

Rude drive thru employees, long lines, no manners or basic customer service. I know this is fast food, but still. If I choose to spend my money at an establishment, the very least an employee could do is say thank you. read more

Food is good, fast and within my budget. My favorite is the Crunch Wrap Supreme. Staff was pleasant.

Waited what seemed to be forever along with another customer who said he's been waiting for 45 minutes. It shouldn't take 4 people to put stickers on posters while giggling/ cursing out loud and talking about not wanting to ruin their nails; also saying they don't care how long a customer has to wait. I felt bad for the one male worker who was the only one trying to keep up with drive thru orders and dine in. read more

I just love this Taco Bell it's a pretty good place to eat and my son just loves it and the people r always nice and they usually get my order correct!! read more

Two should be simple orders... no modifications... a #3 combo and a #2 combo and we came home missing a burrito Supreme and all the tacos that were suppose to be Supremes werent.. How hard can it be to get a simple order for 2 people correct?? The managers here need reassignment and the kitchen staff need training. Terrible service. read more

I love Taco Bell, this location could use some improvement on customer service. A training course on customer service would benefit them as it is the only Taco Bell in town read more

Every time I go here they are closed when supposed to be open and they always have a different excuse 3/5 I went there around 9 pm and went through the drive thru and a young man said sorry we are closed due to short staffing wow mind you they should have been open last time there machine was down get it together Taco bell you are losing money read more

Patiently wanted for our food, just for it to be wrong...ordered 2 cheese quesadilla and asked them to add beef to both. When we got home we realized they forgot our beef, and also a bean burrito with beef. Disappointed at the fact that we paid for food we did not receive. read more

Does anyone work here? I've tried to go through the drive through two different times and no one answered so everyone drove off. They had a sign that said "drive though open." Are you sure about that? read more

served everyone except for me and I already paid waited for 1 hour everyone was getting served except for me and I ordered first

I normally dip not have a problem with taco bell. The women asked how I was then cut off bet mic, then about a min later out so she asked me again how I was and then proceeded to take my order. After she took my order there was a long pause. So I went up to the window, she then asked my what I ordered and I get the recipe and they had no sauce on my quesadilla and I informed her that is not what I wanted and she told the cooks have it to me to dip my quesadilla in and not make me a new one. Even though I told her seconds after she put the order in. Just unprofessional. read more

The "box" was a good deal and tasty enough but hubby got a burrito that had about two tablespoons of real food inside. It was a 1/3 burrito actually. He says he will never go back there. read more

I give this Taco Bell a 5 star because the workers are so nice, they also give what you order and no rip offs , every thing is clean , their food is very good. read more

Most Taco Bell's can crank out food. This place is slower than Christmas. Not that hard to scoop some food into a tortilla.

Food was very good but the customer service was not the best ! We asked what was on a double tostada and the reason was your asking the wrong person !!!!! Very rude !!!! The cashier was nice ! Elena but wasn't knowledgeable on the menu !! Not sure if I will come back !!! Need some training on customer service! Not sure on rude persons name read more

Super nice people that work here always get my order right food always taste good . Definitely the kids favorite for taco Tuesday .