I love Tacobell. It's my go to fast food place.. i got here at 12:30am and the person taking my order was rushing us. We had already told a different employee our order but I'm guessing they switched positions? Who knows. We ordered two food items and 1 beverage. once we got to the window I got the wrong drink, and when we told him he gave me a small instead of a medium... we told him he gave us the wrong drink and wrong size now and he got upset and almost didn't give it to us. And to top it all off we only got one of our food items we double checked and didn't get charged for it. We didn't want to bring it up because he kept slamming the window and shaking his head the whole time. Go to another location .. this one is sad and infuriating. read more

Just another 1-star, messed up my order, two items missing. Called to have it reimbursed. Since I ordered it online, I had to come to the store. Have to drive 30 minutes to get my money back. read more

Couldn't even tell you what the food tasted like. I got to the drive thru at 12:32 am. The sign wasn't lit so I waited for a couple minutes then drove around parked and tried to go in. Doors locked! Guess I gotta go back to the drive thru. I go again and drive right up to the window I put on my nice face and act kind but rudely get cut off by a 2/10 man saying "we're closed" so close to my face I could practically do mouth to mouth. Out of the corner of my eye I see them try to sneakily change the time from 12:37 to 12:57. Caught. Red fucking handed. I drive off in anger and disgust. But suddenly stop in my tracks at the sight of another individual (somehow managed to take up five spaces) receiving their order. I gasped and almost choked on my spit. Not good bc I didn't have any. My stomach grumbled in hunger and anger. I kindley waited for the 37 year old man working at Taco Bell to go back inside and drove off in a storm. Tears. Tears streaming down my cheeks as I try to navigate the shitty roads. My money has been given to McDonald's and I'm upset about it. Ambiance was fucking terrible. read more

I'm writing about the Taco Bell in Marlborough at 773 Boston Post Road E. I usually go to the Taco Bell in Westborough, which has always met my expectations of what Taco Bell food should be. I assumed this restaurant would be similar. I was wrong. My order included of a party pack of tacos, half beef and half chicken with no lettuce on any of them. The first problem was that the order taker kept talking over me so I couldn't ask a question or get in a request for no lettuce without saying, "Hold on a minute. Can I place my order at the window?" I was told that was not possible, even though there were no other cars in the line. Also, the young man who was taking the order kept asking if that was all after every item I ordered. It was a large order so hearing that every time was somewhat annoying. When I asked to take a second to make sure I had ordered everything on my list, he said to let him know when I was ready and then left his microphone on. There was very loud, very non-Taco Bell approved music playing and a conversation between the young man and a woman which included what sounded like snarky comments about someone, possibly me I guess. No matter. After about 30 seconds the woman said, "Dude! Your mic is on." And at least the horrendously loud music was gone. When I picked up the food, the young man at the window was wearing a mask, but it was below his nose, so he might as well not have been wearing one at all. He asked if I wanted a receipt, I said yes, and then he told me there was no paper in the register. Meanwhile the music was even louder at the drive-up window and two or three people seemed to be dancing approximately 4 feet behind him. When he closed the window to get our food, I could STILL hear the music at an unpleasant volume. Also clearly audible was a man yelling inside the restaurant for more than a few seconds. Again, this was heard through the closed window. After receiving our food I pulled into a parking space to make sure everything was there, which it was; however, everything was cold, there was lettuce on EVERY taco - not alot, except on one where the lettuce was entirely stuck to the cheese and they couldn't pull any of it off. All of the tacos looked as if they had been pre-made and that someone had just pulled the lettuce off. The image of someone's dirty fingers pulling lettuce off and touching everything else in the process made me sick. The employees didn't seem to care about running the restaurant in a professional manner, so I'm sure gloves or clean hands were optional at that point. By the way, there is a picture of what the chicken tacos looked like below. The beef tacos were adequately filled, but all of the chicken tacos were abysmal, and the cost was increased for the substitution. The owners of this location should be ashamed of themselves. The employees should be ashamed of themselves. I expect to get fast food orders that are incorrectly filled at least 80% of the time due to owners who hire kids who don't want to work, seemingly take no pride in a job well done, and want to spend more time socially interacting with their coworkers than concentrating on meeting their job description responsibilities; nor do I expect to receive food that looks like the promotional photos in ads, but I do expect to receive food that is reasonably similar to other restaurants in the same chain, and I expect that a request to exclude an ingredient should be granted, not haphazardly attempted and incomplete. I don't believe that's asking too much. This visit was beyond disappointing. I cannot believe the executives at Yum! Brands, Inc. are satisfied with a franchise that operates this way. read more

Taco Bell - Chicken Taco - No Lettuce Requested - Tacos Near Me - Marlborough, Massachusetts

Would give zero stars if I could. Ordered delivery at 9:30pm & an hour later the app said someone picked it up. Then another hour later, the order was canceled because "the store was closed." Close this location because clearly the employees don't want to work. What a waste of my time. read more

THE WORST EVER I'm at drive thru for half an hour. There was 4 cars in front of me they have NO IDEA what they're doing. No even what drinks suppose to be with my order IT IS ALWAYS LIKE THAT read more

This place can't get anything right. Second time I have ordered from there in a row and they've forgotten a whole meal, yet remembered to charge for me for it though. This place sucks, and I live 15 minutes away, pointless to go back and get it. Though I doubt their employees would honor the order anyway. Don't bother going to this one, we're done with Taco Bell unless we happen to be near a different one. read more

Apparently does door dash and delivery. Weird for a taco bell. Guess you can't order in person

Done! They have a god damn clock on the wall at the drive up timing every order. These guys literally screw up every order. I don't know if quality is a concern of theirs? I've paid for chicken on atleast 15 different occasions and I never get it. CLOSE IT DOWN read more

Look, if you're reading a Yelp review of Taco Bell then you're obviously the type of person who would eat at a Taco Bell. (That, or you need to figure out how to borrow e-books from your local library.) This Taco Bell is fantastic. The staff is friendly, the service is quick and, honestly, it's always better than any other Taco Bells I've been to. Orders are always correct, they're never rushed, and the food always seems like it's higher quality. I know, I know. I don't get it either. But I always leave this place happy. But.....please understand that you should take these Five Stars as graded on a curve. This is still a Taco Bell at the end of the day. (Which, incidentally, is probably when you're going to eat here.) read more

My friends and I were hungry and wanted to get some Taco Bell. We googled this locations hours which states it is open till 10pm. We arrive by 9ish and the locations lights are all off. I then had to drive all the way to another town to get myself some Taco Bell. Very Disappointing. Please update hours for Taco Bell fanatics. read more

I've seen a number of poor reviews, and I frequent this location regularly. First, they are understaffed. I get it. Some days there is no wait, and others you may have to wait five minutes. I do try to avoid this location on Saturday nights and Sundays bc the food quality is poor and you can wait in line for 30+ minutes. When I visit there are usually two ladies working the window and line. They are wonderful, friendly, quick, and deliver exceptional service every time. I never have complaints about service, food, or wait time with them. On the weekends there have been a group of gentlemen working. They are typically curt and have other things on their mind. Whoever works the line must hate their job. I ordered a soft taco with black beans and there were hardly any beans, lettuce, or cheese on it. Very disappointing. read more

Ordered from this restaurant last night from the drive through. I ordered a steak quesarito, steak quesadilla and two supreme soft tacos. I received some ground beef burrito, steak quesadilla and no tacos. I actually checked this time, while at the window. I waited for a couple minutes, called the store to no answer, then beeped my horn. Someone finally comes to the window and asks if I'm missing something, I said yes and waited for my order to get fully fulfilled, after a few minutes I received my missing items. read more

Went there today to get some food it wasn't even 11 PM and the employee said that it was closed and they did not service and the website says it was open till 1 AM read more

Taco Bell - Ok - Tacos Near Me - Marlborough, Massachusetts

I've been in here 8 times over 8 months and each time I'm greeted by sincere young people trying to do their best. They seem to care more about this chain then the chain does for them, I bet. They're alwasy pleasant. With these fast food places, all their food tastes the same. Really, is there a big difference between a McDonald's foam burger and Taco Bell's dog food on a bed of cotton? I sometimes pick where I go based on whether the people are nice if only because if they're not, it makes the experience all the more depressing than it already is. read more

I love Taco Bell, but this location needs more staff! The employees that do work there are very nice, but they are understaffed and it takes longer to greet customers and make the food when you don't have enough people. Not to mention this is often why mistakes are made. They run out of major ingredients often which to me means a couple of things. When they make mistakes on orders, they have to remake it for you, increasing waste, and you burn through your ingredients faster but don't have the orders to show for it. Also the items they run out of are popular items and the stores should increase their food orders to accommodate customer orders. I will continue to come here because it's a convenient location and the staff is nice, but I hope to see improvements in the future. read more

Says open till one on the website and open till 12am on the pickup window. Drove by at 10:15pm on a Friday night and it's all blacked out and closed. I hope this was the owners call and not some lazy night manager who wanted to go home early. read more

I can't believe I'm reviewing a Taco Bell, but I have to... This location just opened, and it's a credit to the company. I was out with a friend, craving crummy fast-food mexican, and we tried to stop at the old KFC/Taco Bell location in Hudson. We walked in to a long line, disgusting floor, and unwashed staff, so we walked right out. A quick google search turned up this location, right down the street - we both thought "there? I always drive by there, there's no Taco Bell" but decided to check it out anyway and thank god we did. This new location is spotlessly clean, with a friendly and polite (and bathed) staff who were more than helpful. We "went back for seconds" after our first order because the food had clearly been made fresh, and they got our complex order just right. It's rare to find a fast food place with a staff that takes pride in their product and service, but clearly these folks do. Taco Bell to me is a guilty pleasure that I have two or three times a year. I prefer the locations that are also a KFC, but beggars can't be choosers (I love the "famous bowl" - savory comfort foods). I've walked out of my fair share of Taco Bells without ordering but this is sure to be the one I will return to. 4/5 because they don't have an accompanying KFC inside. read more

They always mess up the orders. Sometimes comes without meat or they just give you something totally different. No more going there for sure... read more

Taco Bell - This was supposed to be a crunchwrap supreme... without beef - Tacos Near Me - Marlborough, Massachusetts

Worst Taco Bell I've been to. Cheese wasn't melted in a burrito. I was asked if I want sauce. I did. After driving off we checked the bag. They forgot to give us sauce read more

My family and I had to wait about 20 minutes for our food. It is called a fast food restaurant for a reason. Then when the people finally came out with the order they messed it up. We ended up leaving with mainly room temperature food. The workers were not even professional. Probably never going to go back do to this poor experience. read more

Limited menu, "per staff". Everytime I or anyone that I know goes to this location, they advertise full menu but NEVER have items on menu. Especially at night, they shut down main lights, so appears to be closed. Then when you place your order they have bare minimum menu items. They will not cook to order, assuming because they are always short staffed and trying to close up early. NO consideration to customers that rely on limited fast food places in this area. Overall, customer service POOR, Where is management? Never on site. Terribly ran bussiness. Food made poorly and sloppy. read more

do not go to this location the burrito gave me nasty food poisoning. they must not be following food safety guidelines. avoid at all costs!!!! read more

This Taco Bell sucks. I went in the drive thru and sat there for a about 5 minutes and no one took my order, so then I called the Taco Bell store and asked if they were open and they yes and still did not take my order. Went inside and the no one was even wearing headsets read more

First wait 5 minutes no line for a cashier. After 15 minutes for my order just 2 simple burrito supreme and a quesadilla. Also I saw two customer complaining about they food!! C'mom what a bad new operation!! Good luck for you visit over here!!! read more

Taco Bell - Tacos Near Me - Marlborough, Massachusetts

No complaints about the visit! Service was fast and the staff was very polite and helpful. The place was clean. Much better than the Framingham location. read more

This is a relatively new Taco Bell located on Rt. 20 in Marlboro. The employees at this amazing restaurant get you in and out with yummy tacos in an orderly and efficient fashion. read more

Slow slow slow. Place is terrible and slow. There's no reason I have to wait 20 minutes for my food when it comes from Taco Bell.

Bad service!!! they don't even have ll the items on the menu outside at the drive through.. the girl was nice... but the manager should be fired for Bad Service!!! had to wait forever the manager even threatened my life. very bad. stay away. read more

Best tacobell ever! Everybody is always extra nice, my order is always correct, and their soda machine never tastes like cleaning products like the one in Hudson does! read more

Out of every taco bell they make the best hands down. Tacos are filled and great! Food was hot and served fast great tasting and great service. read more

I created a Yelp account just to write this review. There was no one at the register when we arrived and it took quite a while before anyone came to take our order. The server had a very difficult time taking our orders (maybe she was a new employee or english was not her first language). Something like that is completely forgivable and no big deal, and is not the main reason for my review. After another long wait for our order, I found a long hair in in my quesadilla, and my friend also found hair in their food as well. After one bite each, we both had to throw our food away. We will not be returning. Not a great start for a new location. read more

Taco Bell - A hair found in my chicken quesadilla - Tacos Near Me - Marlborough, Massachusetts

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This is the slowest fast food location I've ever been to. Painfully slow. I've been a few times and I honestly think I've been served faster at an Acapulco's type restaurant. The people are friendly, the food tastes fine. It's just so slow. read more

This place is wonderful! Greatest employees, super friendly. Food is always fresh and hot! I love it here!