second and last time for us. the nacho grande tasted old. burrito supreme was cold. they left off sour cream and couldn't find the meat. we orderd 2 soft taco's 1 hard . didn't get the hard taco. so I will be making it at home for now on . for $ 26. plus I could feed us a couple times. read more

This is a second time they completely ruined our dinner, I do t know why we keep going back so joke is on us. Totally left out a meal box and gave us what it looked like someone else's food. No answer when calling the store, nobody to make it right. We are done with Taco Bell read more

Wow! I had the worst experience that I have ever had at a fast food place, hands down! I pulled right up to order and was told to wait. 10 minutes later someone came on and said it is going to be a wait. I ordered and with 2 cars in front of me I waited 30 minutes before reaching the window. I waited at the window for about 10 more minutes. They didn't have an item I ordered but already charged me, no refund given. Part of my order was wrong, so they fixed it and away I went after 45 minutes. I get home for my daughter to find a 10 inch hair in her food, she then wouldn't eat anything. Hands down worst experience ever at any fast food place and I am 57 years old! read more

Taco Bell - Hair in food - Fast Food Near Me - Maryville, Tennessee

The service was sloppy, I asked for NO tomates but was unfortunately meet WITH tomates. What I did ask for was mild sauce HOWEVER they did not provide any sauces. All this, on top of having to wait 10 minutes in the drive thru. In conclusion, this horrid experience has driven me to write my first EVER review. Please reconsider the Arby's next door. Thank you for your time! read more

The SLOWEST drive thru - after waiting long enough to download the app, setup an account and order online instead of waiting, I came in and the girl at the counter didn't even greet me, stretched and walked away. There were more staff talking to each other and drinking drinks and finishing their lunch behind the counter than working. The only 2 actually working was one older man doing the assembly line and the girl at the drivethru window. And, the floor in the very visible kitchen area was filthy. It's not a staffing issue - here and other places - but staff with any work ethic issue. This is why I await these jobs being automated and will have zero sympathy - they'll have no one to blame but themselves. read more

One has to just laugh... went in to get kid a meal. Have to use kiosk... after entering all the data someone came out & said - that side of our food prep area is nut working, so you have to use the drive thru... so they can build the meal on the other side... guess they aren't allowed to carry a prepared meal "across the line" also aren't allowed to accept the order, go outside, wait in line, drive thru & order again.. Sorry, no! Went elsewhere!!! read more

This location has no menu in the dining room; it is set up where you can only order via one of three kiosks. This is unacceptable, and poor for the customer experience. McDonalds is pushing this garbage also where they are trying to eliminate the human experience. I am certain the employees here are great, this review is solely based on my disapproval of the systems that are put in place for ordering your meal. read more

Taco Bell - Menu? Order taker? Unacceptable. - Fast Food Near Me - Maryville, Tennessee

im not one to leave a review, never have but really hate this is the most convenient taco bell. every time we come theres an issue. either the fountain drink, the food, etc. we ordered double decker taco x2, 2 ct cinnabon delight, and soft taco. on the menu we looked at ingredients for double decker and nowhere saw beans so we thought there were no beans on it. we get them and they have beans on them. i waited up at the counter for about 10 minutes and they helped people that had gotten there way after me and they tried to correct me, got a refund for those. by the time i came back my food was ice cold. i ordered more food and they burnt it on purpose, the timer kept going off. read more

Wish I could have gotten my food that I mobile ordered ahead for but the employees locked the doors and wouldn't let me get the food even tho it was sitting on the mobile pickup shelf. 9:30 pm and the employees are locking up a store that closes at 4:30 am, I can see why they make $8 an hour. Disappointing and unbelievable that you have a job and don't want to work. Getting a refund for sure. read more

I have to complain about the taco bells in my area, not the locations but CORPORATE Taco Bell itself. You don't have any person to give your order to at the counter. You have to do it yourself at a stupid kiosk!!!!!! Well, if my granddaughter hadn't asked me to bring her taco bell for lunch at work, I would drive away. I know ALL businesses are trying to cut overhead, but it should NOT be at the expense of public service/relations. Cutting out the person to greet you is just wrong!! This process does Not speed up the drive thru line. It only frustrates your customers who enjoy personal connections and service. read more

Service is slow, can't order with a person anymore, the restaurant business is going to hell in this country.

Stopped by the drive through last night around 11 pm for a quick bite after spending 4 hours in the ER with my son. The service was slow, then when we got to the window the older lady with a braided pony tail just shoved the bag of food out the window along with the wrong drink - when I told her it was the wrong drink she shoved it harder so I took it, then she looked at her screen and fixed the correct drink and with another shove said "Here" and slams the window? It doesn't matter how much Taco Bell spends on marketing or locations, if this type of service is allowed to continue they will be challenged to grow. Do yourself a favor and avoid this place. read more

I ordered Uber eats and never got my food called the store and when I asked them if they have any orders they said they have already started closing and put the food away read more

Should have zero star rating. Fast but EXTREMELY poor presentation. Don't go especially the one on LAMAR ALEXANDER BLVD. Complaining is handled by same quote over and over! "We don't argue with customers. They refuse to DISCUSS anything. "DON'T GO THERE!! read more

0 Stars should be an option I can't remember the last time I went to this Taco Bell and got at least half decent service. Often times food isn't wrapped right or it's just made very poorly. The employees have no respect for themselves or other people. I live right near this Taco Bell and I won't come back I will go elsewhere if I want Taco Bell for sure. read more

Gave a two star because food is always a mess. And the new double steak cheese burrito is very greasy. Gross! Bad idea for taco bell corp. This location didn't even get my subs right. read more

I went through the drive they for lunch yesterday. There were a couple of cars in front of me and it moved pretty quickly. When I ordered the worker was so nice and had a great attitude. She seemed happy to be working. I got to the window and my food was ready. They seal the bag with a sticker now because of COVID. I got home and my order was correct! They gave me mild sauce like I asked and napkins. One of the better Taco Bell's I have been to! read more

This place needs a 1 star rating. The employees do not have one ounce of care or respect for their customers. Don't hesitate to drop f*** you mother f*****. The so called manager on duty never did anything to quiet the customers. The cook came out and announced to the customers in line waiting on food that they could take their asses somewhere else. This place needs major management help. read more

Very disappointed tonight. They were out of everything. Napkins where hard hand towels. They didn't have rice for burritos. Out of Mountain Dew, don't have dr.pepper anymore. And I guess almost out of meat considering there was barely any on my taco. The guy didn't ask if we needed any sauce. When we asked at the window he was rude about it. Out of taco salad shell. It was a really bad night. Not happy with my experience at all. Here is a picture of my taco that fell apart and didn't have any meat on it. read more

Taco Bell - Fast Food Near Me - Maryville, Tennessee

This is the worst Taco Bell I have been to, and honestly probably the worst restaurant period. At least every other time i'm here they leave out an item i'm paying for. On top of that the employees are always rude & never efficient. I will forever go out of my way in order to not support your location. read more

Very very slow. They also left out multiple items of my order. I corrected them on the drink, but it wasn't worth correcting the food that I got. read more

Usually satisfied with the place. However, this evening after my long day I was hungry and ordered 3 shredded chicken quesadillas. Got home and was excited to dig in. When I bit into the first one there was unmelted cheese, which isn't so bad. However it was pretty flat and thin. Ok, not so awful... It's just one. The next one probably will make up for it, I thought. Last verse same as the first. Hardly aNything on this one as well. I understand it's a dollar item, however, I usually am happy when I bit into one. I'm just disappointed this evening. I'm hoping my third is better than the first two... read more

This is the nicest Taco Bell I've ever seen. It was recently a Schlotzsky's and then some sports bar. I'm surprised they converted it to a Taco Bell because it's a pretty large restaurant. Inside you'll find a nice brick layout that feels a lot closer to a hipster coffee shop than a lowly Taco Bell. The food is what you'd expect. Parking is ample, with easy on and off from the 411, thanks to a traffic light. I really don't think you'll find a nicer Taco Bell so if that's your craving, pick this one! read more

Taco Bell - Fast Food Near Me - Maryville, Tennessee

Seriously the worst Taco Bell ever everything is always wrong every time I'm here food is under cooked and the employees could give a shit less if your foods right or not. I would give zero stars if I could. read more

Great place. Hard workers. Sometimes the drive through is a little slow but that's understandable, this place is always busy. I've been here what seems like a million times and not once have they got my order wrong. Great location. read more

Staff is usually pretty nice, sometimes I have to wait a long time. The food is always good.

The most incompetent bunch of people I've ever seen. Every single time I go there they forget to put something in the bag. Every single time!!!! They should fire every one of them and start over. Makes you wonder if that is how Taco bell trains them. read more

Would not recommend this Taco Bell to anyone! Don't order delivery either-they might forget to put the meat on the tacos. Tried to talk to the manager about it, but all I got out of that is that's she didn't care and her lack of customer service skills was extremely poor. Very rude. Very unprofessional. This Taco Bell has no reason to be in the food business; and after everything there was a hair in the tacos I purchased. Absolutely disgusted. read more

This place is hit or miss, sometimes you get good food, other times you get burned flour burritos or tacos. I grew up around this area and this place started off great, the food was hot and fresh and cooked with care. However as I grew older I started to receive poorer quality food, the customer service has always remained consistent though. Just that the food has gotten worse, it is mostly the cooking and quality though. As far as Taco Bells go, this is one of the better ones. read more

For anyone looking for a fun night out of fasting.. bland ....and how many times exactly does one group of people need to be told no guacamole...honestly the 7th time of getting it wrong is just wrong. ..sorry but it has become a party game of getting it right...they don't. ..pass and repass read more

Best location! Nice staff and my order is always right, with proper portions. I can't live without Taco Bell! The other locations give you about two tablespoons of cheese and beans, come here where they respect the customer. read more

I have visited this restaurant several times and each time it is worse. I have waited 15 minutes for my order only to be disappointed with a Mexican pizza that was a gelatinous mess of too much sauce and no cheese. Today, as in a few other times we stood in line for 10 minutes while the drive through folks zipped right through. I truly felt sorry for lunch time workers who wanted a quick lunch. This place is awful, and should close. Today, there were 4 people eating at 11:30AM, while nearby fast food places were packed. I look forward to this Taco Bell closing. read more

They have a hard time staying open due to staffing issues. Otherwise, usually seems clean and generally competent depending on the employee of the day! read more

Very clean TacoBell, Very prompt with service, Eat here 5 mornings a week always opening door at 6:30am without delay!

Since you cant do 3 and a half I'll just put four cause I only had one problem with this taco bell: I told them not to put onions and I came to the end of my taco and found a little bit of onions. Very good though. read more

I usually LOVE Taco Bell, however, the last 2 times I have ordered there, the rice on my 7-layer burrieto has either been undercooked or way over cooked. Other than these two times, it has been wonderful. read more