Today I stopped by to grab a taco while my mother-in-law used the restroom. A gentleman by the name of Mike was taking my order, he offered me a glass of water which I thought was very kind of him. After I finish my taco, my mother-in-law asked me in Russian for a glass of water as well, as I walked up to the counter of my kid already prepared another glass of water for us, saying that he noticed that she might've wanted a glass of water. As a business owner, I think customer service is the most important thing because that either makes or breaks your business! Mike did an exceptional job. I also noticed how kind and friendly he was to everybody else as well. Taco Bell should be very proud of having Mike as an employee! read more

For the most part this location is usually a five. I don't know if it was a slip up or whatever the case maybe. I just want to share a picture of the street style chalupa and let the picture speak for itself. My mistake was not taking a picture of both, but both had the same amount of meat. read more

Taco Bell - Street style chalupa. - Fast Food Near Me - Merced, California

The taste of the food is so bland, they must have changed their ingredients because I definitely noticed a MAJOR difference. Thank You

very good food service good but not great i would recommend to always purchase extra meat for protein read more

Exceptional customer service! Workers were very nice and friendly. Food was nice and warm everything was great asked for sauce as some locations don't. read more

Taco Bell in general is one of our go-to fast food places. This particular Taco Bell is the best in our town. Every time we go, the employees are courteous and sound like they actually enjoy their job. Our order is always right. The food tastes as it should. Excellent customer service. 5 stars! read more

Bought a Supreme Burrito at Gst, Merced Location: While I was eating my burrito, the bean sauce leaked out and the burrito was hard to hold it in my hands! The burrito cost $7.00 not worth the money! read more

Drive thru was really hard to get along with she going back n forth with her comments her name was Maria older lady other then that food was good to eat read more

My friend ordered 2 5-layer bean burritos from the drive-thru but they marked it down as 2 beef 5-layer burritos (the screen didn't indicate the error). We called back later to ask for a refund and were told that was not possible. If this was just a case of human error I'd be completely understanding but the lack of a refund option was very disappointing. We've had great experiences with Taco Bell in the past but this experience was quite disappointing read more

Such rude maneger came in there and orderd something with a coupon a employee he was kind of new to the Taco Bell job he looked to be still in high school couldn't figure it out he asked his maneger and she came out with such a attitude and literally started berating him down with lady with glasses berating him poor guy looked like he was going to cry the I told her not to treat him like that and she just looked at me soo nasty . I got my food sat down to eat and there was the maneger just always staring at me trying to intimidate me I will never go there again read more

Ordered 5-layer bean burrito (fresco and with lettuce) but the person on the register side marked 5-layer with beef (and the screen just says 5-layer). Called back later and was told there was no option for a refund. I could understand if this was just human error but the lack of a refund option as well was extremely disappointing. I've never had a problem before at any Taco Bell but this was a very disappointing experience. read more

Taco Bell is always a good choice for long road trips. On the way back from Yosemite we stopped by this location for a quick bite. I have to say the customer service here is top notch! Mike was so friendly and gave us hand sanitizer with our order. The bathroom was also very clean and well kept. This is one of the best TBs I've been to and I would recommend for a pit stop for Yosemite! read more

Typically don't eat fast food, nor take the time to review; just wanted to give a shout out to this location: clean, great staff, pleasant demeanor, especially at 9 pm on a Saturday night. Ordered 8 things, 2 special orders, NO errors, lotsa sauce available in an orderly customer accessible counter. Hats off to you. Hope your managers post this in your break room so you know you have a great team. read more

First off the employees here are super rude and lack of communication skills!! They have no empathy for customers and it shows food was too sloppy! Long hair in my burrito!! I tried to call no answer what so ever lost a customer employees definitely need more training I hope the manager isn't like the night crew tonight 02/12/2023 8pm tall man at drive thru super rude and ignorant! Lady handing out online orders forgets to give all bags smh read more

Coming back home to Merced from a long road trip, we had decided to get Taco Bell for the night. We ordered four chicken chalupas. When we got home, we come to find out that there was no chicken in the chalupas, instead there was beef in it's place. Frustrated, we went back through the drive-thru. We get to the drive-thru right at closing time which is 12:30AM and no one is there to open the window. I pull around into the parking lot to find the employee who took my order getting ready to drive off. When I inform her about the order, her response was "Sorry, we're closed" when there are clearly employees still inside at the time. It finally hits her when I ask her if one of the employees can open the window and redo my order. I go back around into the drive-thru. I explain the entire situation to the manager and her response is "You can come back in the morning and we can re-make the order." Moreover, the manager did not offer any apology at this point or any attempt of asking if I needed a refund. Instead, it seemed by her voice as if she was willing to go back-and-forth with me in an argument. I also told her that the order was still wrong even when on the screen it had said "Chicken Chalupa" and the employee had repeated it back to me. I finally had to ask her if I could get my refund, as she seemed clueless in her judgement. After getting my refund, she told me I could go to the other Taco Bell which closed at 2:00AM. So, after all this and starving to eat, we went to the other Taco Bell which by the way did not mess up the order. read more

This is so irritating!!! I work fast food so don't get me wrong I understand things get messed up it happens but this was ridiculous... I walked to taco Bell to have lunch with my husband I work 6 to 7 days a week so it's rare for us to actually step out and eat... Any ways we ordered 2 custom nacho bell grande plates he asked for chicken and beef as for me I kept it plane Jane with just beans no tomatoes because I'm allergic with that being said we get our order get home and our nacho are wrong he never got his chicken only beef and mine had a mountain of tomatoes after I begged for them not to because of my allergy... I had my husband call and mind you my husband is autistic so him calling on his own is him stepping out if his comfort zone completely well he spoke to a manager regarding our food I believe his name was Michael or somthing close told my husband if we had our receipt we could have them remade I had to be at work that evening I want able to make it in and my husband won't leave with out me .. went in today with my receipt and my husband's name was never written down.. I was only able to get one plate of my nachos.. after I still brought in my receipt from 5 days before and I still offered to bring in the food... and still got told no and the manger on duty didn't want to give me back me receipt !!! I spent 20 bucks on two plates of nachos and lost out on half my money and my food ridiculous!!!! read more

Absolute excellence in care. While this is a Taco Bell and most people might knock on quality, they are clearly fooling themselves. I am a regular at this store and have never had a bad experience. Even when issues do occasionally crop up, they are promptly resolved This is the "go to" for all things tacos, burritos, crunch wraps, etc in my book Overall customer satisfaction: 5 out of 5 Friendliness of team: 5 out of 5 Order accuracy: 5 out of 5 Speed of service: 5 out of 5 In short a great place to eat. read more

Taco Bell - Yep. The good stuff! I got hungry before I thought to snap that pic... Sorry - Fast Food Near Me - Merced, California

Ordered via drive thru, per baby sister's request. Now, your typical fast food joint doesn't have the most pleasant employees. They are miserable because they work hard for very little pay. I know. I've been there. However, Rodney, my drive thru attendant for Thursday afternoon was AMAZING! By far, the most pleasant fast food employee I have ever come across! He had a great attitude, made sure to ask me ALL the right questions, got my WHOLE order correct. Not one thing wrong. He provided pleasant, prompt and incredibly accurate service, which I greatly appreciated. Even my 10 year old sister, who is roughly as judgmental and critical as I am, was almost speechless. When a ten year old comments on how 'nice the drive thru guy was' you know this kid is doing his job, and doing it much better than most. Thumbs up to Rodney for awesome customer service! Thanks! read more

I always knew Taco Bell was superior but they've really stepped it up during this quarantine. I can't express how grateful I am to have them deliver my food to my door so fast, safely and with great customer service. I appreciate y'all read more

This location has it together. I live around this one and it never disappoints. I can't remember the last time they screwed up my order. They always repeat it back to me and the food is consistent. As in, I get a bean burrito one time and the next time, it's the same. Not bigger or smaller or less cheese. Sounds simple, but so many other Taco Bells do this. No quality control. I'm sure there will be times they get it wrong, but for the most part I'm a happy customer. read more

when i was little taco bell was my favorite restaurant... i used to savor each bite of my bean burrito, slowly nibble on my tostada to make it last that much longer since it was a once in a while treat. it wasn't until i had my wisdom teeth out that my dad, being the nice guy that he is, bought me bean burritos from taco bell EVERY DAY for EVERY MEAL. after about a week of bean burritos i couldn't handle the sight of a burrito... until tonight. we just arrived here in merced and after a long LONG day of work, pulled up, ordered my burrito and tostada, and mmm... just like i remembered it. fast, clean, and living up to being a part of a chain restaurant, consistent. read more

My wife and I went drive through tonight (Halloween).I just want to say from the young lady who took our order,to the young man who gave us our food.Your customer service skills were exceptional,and the food was good too. read more

So I go the new DOUBLE TRIPLE LAYER CRUNCH WRAP BOX from Taco Bell and it was so disappointing and a waste of money. This is what I actually got. read more

Taco Bell - Fast Food Near Me - Merced, California

i tear this place up after my medicinal dose eheheh i've spent 30+ one night with a buddy..we each had one burrito and looked at each other and ate no more.. myself i love the bean burrito with extra cheese and green sauce .. may everyone have a Merry Christmas and fantastic New Year..keep positive vibes flowing.. OG..out read more

I would like to say I am in no way complaining about the staff or the service, my complaints are with Taco Bell.. So my Question is to the idiots in the office, the dumm ass who orders Taco shells. Yes Taco shells, when the last time you got off your dead ass and checked the thickness of a Taco shell, paper thin dose not do, you touch them and they fall apart, forget about putting on hot sauce.. The extra weight to the side will cause them to crack and sink like the Titanic, you reach down for a taco and you have treat it like a 100 year old document, it is about to fall apart before you even got it and now a small breeze will take it away.. forget about taking them home, soak through.. come on you really need to be told this.. if I was that limp, I would have never had kids.. the only thing on the market that should be allowed on the market that thin is a condom aka rubber ..so get off your dead asses and order a thicker shell.. read more

I love Taco bell, cheap, fake, tasty stuff. Open relatively late and has a good variety of fatty and sweet selections. A little ticked at this one at the moment for their lack of supreming ( yes I used it as a verb) 3 of my fiery Doritos Locos tacos at the drive through. Not worth driving back there due to my trip being a quick homework break, but I would have if I didn't have to study all night. read more

Can't help it, Taco Bell is the only place that serves Mt. Dew Baja Blast. Ah well. It's delicious.

I love this Taco Bell everyone is so nice and it's always clean. I always come to this location because all of the employees are so nice and I always feel bad when I substitute or switch an ingredient and they are always so nice about it. It is also really clean compared to other Taco Bell's I've been to. The food is never greasy and is always fresh read more

This one was one of the friendliest and cleanest places I've been in. They greeted you in and out. Clean bathrooms

So I'm not one to complain. However this is something that really gets on my nerves. I come here very often. Easy location. But 9/10 they ALWAYS forget something, and majority of the time it's my empanada. Even when I order on door dash! I've ordered3 times in the last 2 weeks. And all 3 times.. no empanada. I know I know. Check your bag but sometimes it happens when you don't. Some people should just do their jobs thoroughly. read more

MLK Taco Bell, is the best in the county. I eat here far too often but i just cannot help it. The service is awesome. The food is great because it is made correctly, unlike many other local locations. In the extremely rare occasion where something is goofed with my order they bend over backwards to make it right. read more

We love this location!! We drive across town just to come here! When ordering, they listen, let you talk and repeat order back to you. Once at first window, they greet you, repeat back order and even count back change! At second window you are greeted again, order repeated and ALWAYS told to have a good night! The food always is taste fresh and order is never wrong! read more